Impiana KLCC Hotel & Spa

Un Proffesional staff at the reception specially for the check in or out, not helpfull at all and you need to fight to get your request even if they can do.

We liked the confort of the rooms, the location of the hotel (just 5 mn walk from the Petronas tower), the spa, the breakfast was very good as well

The staff hospitality is excellent. The Location is right in the center, convenient to shopping malls

The food was not very good and international.

During my stay there, I liked the convenience of the nearby shopping malls. I absolutely loved your wide variety of the breakfast buffet.

Well, for a hotel of your calibre, the carpark was too narrow for big cars, making it hard to manouvere my car and limited parking lots. Also, there is no lifts to get to and fro from the hotel to carpark.

Breakfast had good selection and was fresh. the hotel was in a good central location to everything including transport. We would stay again when visiting KL.

The staff provided excellent service. The buffet breakfast was very good and had a wide choice. The hotel's location is very good for city sight-seeing.

The cleanliness of the rooms, large open space bathroom, close to the city highlights including the twin towers and shopping. The hop on/hop off bus stops out in front of the hotel. The fabulous breakfast each morning and I also enjoyed the ensemble who played each evening on the foyer. Our stay was outstanding and I will stay again if the prices are kep to a reasonable level.

When listening to the ensemble of an evening (Thursday & Friday nights) in the foyer there were many mosquito's and I think something urgent should be done about this problem eg small un-obstrusive mosquito zappers (electric) to be placed around the foyer as the mosquito's enter the foyer through the revolving doors or the open/closing glass foyer doors.

-close proximity to KLCC, Petronas towers, markets and food areas: -nice design of rooms, spacious, clean and fully equipped with all kind of toileteries: -breakfast choice is superb and unbeatable!!!! (6 stars); -pool is nicely located with view to city; -beds are comfy

Efficient friendly staff, great location a stone's throw from KLCC and lovely swimming pool to loll about in after a hard day's shopping!

Very trivial complaint but the tea machine at breakfast dispensed weak, tasteless tea, I would much prefer a pot of English Breakfast Tea to savour in the morning.

It is centrally located yet unpretentious.

The hotel has great location, the stuff is friendly and rooms are large enough. Breakfast was great.

Very stylish with fantastic air-conditioned rooms and splendid service from extremely helpful and pleasant staff. Am currently in the process of making my third booking. I'd advise spending that bit more and getting the deluxe room with the view of the Petronas Towers as well as the breakfast. Location-wise it is as good as it gets, very close to KLCC and Bukit Bintang which are the best places in downtown KL.

Wooden floors are lovely for keeping the rooms cool but some of the people wearing heeled shoes make it noisy for those below.

Location was very convenient, staff was extremely helpful, room was large, clean, and comfortable. Good value for the money when reserved through booking.com

If you want great views of KLCC and Petronas Towers, you won't get it from this hotel. Traders Hotel has the supreme views of the Towers when you request park view rooms. However, Impiana comes in a more affordable price, and the rooms are larger and actually more comfortable.