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183 Jalan Bukit Bintang, Bukit Bintang, 55100 Kuala Lumpur, Malaysia – Show map
Excellent location – rated 9.5/10! (score from 951 reviews)
Rated by guests after their stay at JW Marriott Hotel, Kuala Lumpur.
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957 verified reviews
They speak your language!
JW Marriott Hotel, Kuala Lumpur's staff speaks: Malay, English
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Tennis Court, Sauna, Fitness Center, Spa, Massage, Hot Tub
Food & Drink
Restaurant, Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs MYR 7 per day.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Family Rooms, Elevator
3:00 PM - 11:00 PM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 18 years stay free of charge when using existing beds.
One child under 3 years stays free of charge in a crib.
One older child or adult is charged MYR 100 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 951 reviews
Value for money
Show reviews from:
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Score from 2045 reviews Excellent
Across from Fahrenheit, Grand Millennium Kuala Lumpur is located along Bintang Walk next to Pavilion Shopping Mall.
Score from 1070 reviews Very good
Enjoying direct access to Suria KLCC and Petronas Twin Towers, the luxurious Traders Hotel offers a 24-hour gym and rooftop pool.
Score from 3104 reviews Wonderful
Mandarin Oriental, Kuala Lumpur, features stylish rooms with iPod docks and DVD players. The hotel has an infinity pool and 10 dining options.
Score from 1040 reviews Wonderful
The location of the hotel is really good where you have a big shopping mall opposite the hotel, and a number of restaurants and shops in the surrounding area
Cleaness is not of a 5-star hotel, and I gave this comment to the staff who apologized and said will take care of this aspect
Comfort level Service level Rooms breakfast ambienance
check in (very slow understaffed)
Location, very sweet staff.
No proper lobby, I had request for a king sized bed but didn't got that.
Location and services
Fresh juices in the breakfast buffet. The orange juice was mixed with bottled juice which makes both bad.
The staff are excellent and the hotel is fantastic. breakfast is excellent in the LG floor
Nice hotel, v.clean near to Arab street good for family.
Great location, helpful staff , we had a comfort and pleasant stay
Complementary Wifi was bad
Easy access to shopping centre
Every thing, location, facilities, cleaned, cofort
Like ? Like is an understatement. I don't find any hotel in the entire kuala lumpur of this calibre. Everything u pick is amazing
I don't like being away from there. I wish it was my home.
Everything was amazing. the staff was very understanding and I can honestly say that their bed is one of the most comfortable bed I've slept on. Location is convenient as well. To sum it all up, it was all superb. My partner and I fell ill on the last day and the staff was kind enough to extend our checkout (complimentary), was very touched and we definitely needed the rest as our flight wasn't till night time. Very very happy with our stay. Will definitely stay at this hotel again.
Cleanliness, prompt service and response to special request. Friendly staff and duty manager
The staff was above average, always smilling and helpful. Liked the lower ground restaurants. Nearby shopping was great.
Wifi was very slow.
The room was quite and the view was nice
the bed including the pillows and the mattress was dirty and smelling, the linen also not very clean. .they need tu change the pillows and the mattress and put refreshing smells on the bed and linen
Location is Intelligent Staff are nice Good service Delicious breakfast buffet
Bed and Bellows need little improvement More TV Channels
-LOCATION, steps away from Pavilion shopping mall. 15-20 minutes walk to KLCC. -LOCATION, next to Starhill Gallery where our favorite tea salon spot is located. -BREAKFAST in Shook! restaurant for RM55 per head (cheaper than other hotels nearby). And the menu selections were brilliant with so many choices (and tastes good too). -STAFF are 5-stars. -RETURN? I say yes. It was a splendid short vacation.
-We experience difficulty during check-in due to the hotel unable to detect my booking number and pin number. I had to make a call to booking.com to resolve this matter. -Pretty slippery in swimming pool area. -During our stay, there are problems with some of the lifts.
COMFORT & SERVICES WAS GOOD
NO FAMILY LOUNGE WHERE CAN SIT AND RELAX. NO FAMILY ACTIVITIES AT HOTEL . MORE BUSINESS HOTEL
all staff very friendly
Every thing is excellent
Everything was great, the rooms, the service, staff, food, location,... Its worth visiting
Nice hotel & best location
Location is very good. Room service is excellent and prompt. Value for money. Have stayed in many 5 star hotels in KL; would say that this is the best!
Breakfast has reasonably good variety ; but is repeated every day. Wi-Fi is really poor despite the free upgrade to 'premium' given by the hotel.
The best advantage staying in JW Marriot was the location. The hotel is very nearby Bukit Bintang, easy of access, maybe 2 minutes on foot. Also staff member was kind, gentle. Room condition is comfortable to stay, quite, big bed was good, but space was little bit narrow.
Hotel facilities was below expectations, and bathtub was too narrow to take a hot bath.
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