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Score from 587 reviews Good 7.2/10

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Most recent booking for this hotel was yesterday at 18:45

Score from 568 reviews Good 7.1/10

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Most recent booking for this hotel was yesterday at 01:14

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Newest reviews for KSL Hotel & Resort

  • Anonymous
      Qatar
    September 14, 2014

    Very well managed by staff. Good Restaurant Good breakfast.

    6.7

  • Jasmani
      Singapore
    September 14, 2014

    1.Good location and easy to go even if dont drive,It take about 15 to 20min by taking bus from JB causeway. 2.Convenient for shopping as just above KSL shopping center. 3.Security is outstanding even all doors and lifts need to be tap with guest card.

    1.No wifi or internet connection at all resort room.Non available at the moment except at lobby. 2.No easy way from dino park theme from resort.

    7.1

  • Anonymous
      Malaysia
    September 14, 2014

    No WiFi in the room.

    7.5

  • Zaid
      Malaysia
    September 13, 2014

    View from 21st level.

    10

  • Nurul
      Singapore
    September 12, 2014

    The location of the hotel near the mall. Busy environment Friendly staff great facilities

    found 5 small cockroaches during our 3 days 2 night stay the smell of the lobby hotel

    7.5

  • Nazliza
      Malaysia
    September 11, 2014

    the enviroment

    9.6

  • Faten
      Singapore
    September 11, 2014

    The convenience of a mall attached to the hotel and the kid friendly swimming pools.

    The smell of food that lingers at the lift lobby (Tower 2).

    7.1

  • Anonymous
      Malaysia
    September 10, 2014

    - Location. - Value for money. - Clean.

    - Could not add extra bed when requested even though there are still plenty of spaces. - Could not get urgent toiletries in the evening and was told it is unlike hotel. - Minimal lift service and is very slow. - Inconvenient access to get to room i.e. multiple touch cards. - Couldn't have parking access for more than 1 car - was told to park in mall instead for extra car. - No wifi available in room. - Bathroom did not have shower curtain / glass panel thus making the whole bathroom wet & slippery during shower.

    6.7

  • Shane
      Singapore
    September 10, 2014

    Location Big bed clean

    7.5

  • Zahara
      Singapore
    September 9, 2014

    Hope they can fit a king size bed instead of a queen size for a triple sharing room.

    8.3

  • Abubakkar
      Singapore
    September 9, 2014

    Swimming but to access to the dyno water park to far distance need to have door thru

    No wifi.....

    7.1

  • Lam
      Malaysia
    September 9, 2014

    Too confusing the facilities! Too many access doors.

    3.8

  • Irene
      Singapore
    September 9, 2014

    Check in was quick and hotel is clean and comfortable. Very convenient for shopping and near nice eateries.

    Carpark area very smelly, Wifi connection is bad.

    7.1

  • Aizeamre
      Malaysia
    September 8, 2014

    the Water Park very clean and relax.

    lift to the room too small.

    5.8

  • Anonymous
      Singapore
    September 3, 2014

    The location is excellent! Staff are friendly & helpful.

    1. The allocation of the lifts to the floors! 2. No WiFi in the room 3. No phone in room 4. Rooms are only cleaned after 48 hours!!!! (That's a major turn-off)

    5.4

  • Nismaliza
      Malaysia
    September 3, 2014

    The public area & room is very clean. Keep it up. Cheers.

    7.1

  • Azzaddin
      Malaysia
    September 3, 2014

    Free comb

    1. It takes forever to check-in 2. Check-in staff didn't bother to use the booking number otherwise he would have known 3 rooms were booked instead of 1. 3. Two room access card but only one lift/parking access card. Doesn't make sense! 4. Have to wait for donkey's years for a lift (1 or maybe 2 lifts services 16 floors! There were 10 rooms in my floor) 5. Room door doesn't have peephole so you wouldn't know who's at the door

    3.8

  • Wong
      Malaysia
    September 2, 2014

    Carpark smelly.

    7.5

  • Loh
      Singapore
    September 2, 2014

    The pool and carpark facilities is good.

    Having to wait for the lifts takes ages!

    6.3

  • Fazlur
      Malaysia
    September 2, 2014

    Spacious room,luxury style bathroom and hotel's staff.

    The zoning lift system, lack in efficiency

    8.3

  • Melvyn
      Singapore
    September 2, 2014

    Close proximity to food and shopping area, flexible check out at 1pm which was great

    Towels were quite old and bathrooms was not well cleaned and fittings were chipped off no so well maintained

    7.5

  • Norizan
      Singapore
    August 29, 2014

    The room space and cleanliness.

    The ground floor at the carpark smells so bad.

    8.3

  • Zulkifli
      Singapore
    August 28, 2014

    the lift to every floor really cant make it. they should also look into alot more staff to manage the hotel as alot of dirty laundry was just thrown at the corridor

    7.1

  • Sariah
      Singapore
    August 27, 2014

    I like the cosy room

    When i stay there, i dont get to eat omelette for breakfast. There is some fault on kitchen to cook omelette

    7.5

  • Kwang
      Singapore
    August 27, 2014

    The access to facilities and the comfort of the mattress and pillows.

    The shower head holder in my room was loose and a potential hazard.

    5.4

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