Mandarin Oriental, Kuala Lumpur  

我们很喜欢这家酒店。我们一家人五个成人，一个宝宝，定了两间房，酒店自动给升级为套房，没有额外费用，让- 我们感到惊喜。房间舒适宽敞，冰箱、厨房、洗衣机一应俱全，而且还有免费水果赠送。酒店位置超好，隔壁就是- KLCC，晚上夜景很漂亮，逛街极其便利。第二天早上，我们赶早班飞机，没吃早饭，check out的时候，每个人都得到了赠送的早餐，非常体贴温馨，又是惊喜。酒店的大堂、餐厅，装饰都很高雅贵气。-

位置超好，就在双塔边上，购物和交通非常方便。设施不算很新但很干净，每次回到房间总会发现房间被悄悄打扫- 过了，矿泉水和水果被补齐了。床很舒服，露天无边泳池开放到晚上10点，景观很好，一定要去，尤其是带孩子- 的客人。 离开吉隆坡的飞机很早，Check out的时候送了早餐，感觉很好。

房间的设施，包括位置，都是好的无法表述

刚去酒店，看到门童在聊天，不去接行李，不爽

Best hotel we have stayed with in KL (among all 5 star ones)! First time there - decided to try it after having stayed at Marriott last time. This hotel kills others by sheer quality of all staff - remembers your names, polite, service, obliging, great location adjacent to KLCC, had late check outs every time (02 Sep to 4 Sep and again 09 Sep) at 2.30 pm at no extra cost. Paid extra (pore booked with Petronas Twin Towers view. Most hotels (5 star) tend to try to be too romantic and all have down lights - usually not bright enough for us - my wife & I are 58 and 60 yrs old - but when curtains are open daytime, very bright in the room! The only hotel we stayed at that could compare is the Hitlon Wanfujing in Beijing but even that hotel is too modern (black decor, etc). Not sure why most hotels want to hide everything! Also, because our flights both times took off at 9.30pm which means that you don't have to leave KL city until 6.30pm, Mandarin gave us free accesss to their beautiful 3rd floor for showers, spa, etc if you like. Again, top[ quality areas. Not sure if my wife and I would stay anywhere else in KL! been there numerous times! This time we actually also booked 4 lots of other guests (in total 12 adults - 2 toddlers) and we had come from one of the top hotels in Phuket. Everyone loved Mandarin, location and quality!

NONE! Please do not change your prices!

The position, the entrance, and the room.

Internet is not free and for an hotel with these standards , always should be free.

The Mandarin Oriental is one of the best hotels in the world and it lives up to its reputation. I stayed on the club floor and the service and amenities were superb. The club lounge is ideal and serves delicious food and the staff were very helpful. The pool area is divine. I would stay there again.

Excellent location.Great staff.Luxorious

Every thing is amazing

Internent price

Great location excellent view of the towers.

Very expensive for hotel food and drink, but this should be expected in any hotel in kl.

Attention to the very small details

The bed for sure!

Extremely Friendly staff. Very Clean. Beautiful hotel with multiple possibilities. Club floor perfect. Service 5 star plus. No doubt - never choose another hotel in Kuala Lumpur.

Nothing- as said above service is perfect.

the food, should have been amazing! but was a let down!