Meliá Kuala Lumpur  

nothing good only the location

the stuff was very pooring also no internet you have to pay for that

The room was spacious,clean and well appointed.The staff were very well trained and provided excellent friendly service. The breakfast was exceptional with overwhelming choice.Whilst this is an older property it is well maitained and is great value for money.

Management have a few annoying practices.Charging for internet at high rates $10 Aus for an hour and$20 for a day is antiquated for a slow net speed or any speed for that matter. All European Hotels we stayed all had free wifi. They even charged for a power adaptor.We stayed in especially for the piano bar advetised everywhere around the Hotel only to be told at commencement time it was off. Too late to go anywhere else. If the management policies and attention to detail was as good as the staff it would be a super place.

The staff were friendly and the location of hotel was really nice. 10 meter walk to Imbi monorail station and 1 station to Bukit Bingtang in KL.

there was no water pipe in the toilet and they asked for 500 deposit at the check in :D

The hotel was very nice, organized & very comfortable. the staff were helpful and the check in-out was very easy & fast as I like. The breakfast was good.

The breakfast was not up to my expectations due to not too many options specially the one @ 18th floor. The internet is headach due to every day new password required. Also there are no arabic channels in the TV which is not ok for Arab's.

Is a worse reception services I ever meet, won't stay again when in kl. Is pity that such a good 4 stars hotel with very poor customer services, very dissapointed!

Location

Room was starting to look shabby. Brekfast was poor some mornings the hot food was cold. Brekfasts not as good as other hotels we have stayed in KL.

They have given a wonderful service. They kept the bible and budda book but don't have the holy quron.

The majority of the people in the country are muslims, but the toilet do not have a water hose for cleaning. We find very much difficult in this issue. Complement car parking can be given. Way to the car park is very narrow. I can recommend the hotel for non muslims.

The location is excellent. The hotel is value for money. The staff really make you feel comfortable. The rooms are a good size and very comfortable.

hassell free, easy access to major shopping centres

Breakfast and internet access not included in price

The staff were very friendly and helpful with directions, booking taxi's, monorail and tourist information. The rooms were very comfortable with good quality bathroom products supplied daily. Massive comfortable bed and the pool looked very inviting although I didn't use it. Breakfast was a massive selection of so many different types of foods, loved it.

It was a bit out of the action of the city. The shopping centre directly across the road is average, much better to go to KLCC. Not many restaurants around if you didn't want to eat at the hotel or a shopping food court.

There was no tourist information in the hotel and we were not offered any advice on local dining, transportation or the location of the hotel. We were given a pretty useless map! Maybe it is more geared to business rather than tourism. We requested the loan of an adaptor at the desk and it was suggested that we buy one! Eventually the rather rude male employee gave us one after taking a deposit.

The lokation

Had booked half a year before arrival and asked for a nonsmoking room but there were not any on check in. Very bad as I am allergic. The breakfast was poor and with most Asian food. Never more Melia when coming back to Kuala Lumpur.