Meritus Pelangi Beach Resort And Spa, Langkawi

Excelente envvolvente, bem localizado, com muito espaço em zona plana, pessoal muito agradável, proximo do aeroporto e de zona comercial.

Attention to detail. They made the extra adult in the room feel welcomed by ensuring that there were more than enough towels, toiletries, complimentary water etc. The bell service was also prompt and friendly - one went out of his way to give us a short tour around the resort in the hotel buggy.

I thought the service at the buffet breakfast could have been improved in terms of welcoming, seating and serving us. I also felt the security was lacking a little when we saw a group of 3 men doing something ritualistic and suspicious under a tree near the beach, in full view of the other guests, and many hotel staff who were setting up the beach front for the dinner buffet. Any one of the workers could/ should have walked up to them and asked them what they were doing, but no one did. I finally left the scene and reported it to another staff member who was on a bicycle.

Pleasant and helpful staff. Great ambience, beautiful setup.

The beach is full of broken shells. Walking on the sandy part of the beach in slippers was not a good experience. Walking on the grass part is OK. Otherwise, everything else about the hotel is excellent.

There were insects (worms) inside the room. This is due to the environment. A lot of trees and plants lead to insects!

Very helpful staff, nice beach, comfortable beds

Poor and expensive internet connection. Free wireless internet in the village.

The staff was helpful and attentive.

They made an effort to make it one with nature, which is a great thing, however we found the mosquitos to be a bit of a nuissance (until we figured out there was something in the room to repel them) and my wife was not thrilled about the lizards in the room (one or two during a 8 night stay).

I really like the location of this hotel with nice member staff they are friendly

I hate some insects and bats sometimes they crule into your room ... they should offer free internet service inside the room such as the other hotels offer it for free

It was a very relaxing break and the staff were very helpful, rooms were very comfortable and overall the experience was most enjoyable.

I do think the management should be aware that there are bats in the roofs and on the upper floor this is very noticeable. We have experience of this in our own house and if unattended they do leave an unpleasant smell which we noticed in our room. Had we stayed longer we would have asked to be moved.

The beautiful location with surrounding white sand and lovely warm sea, surrounded by nearby islands. Lovely room and buffet breakfast. Friendly staff

minibar was not fully stocked or item taken as we did not use it and on check out, hotel tried to charge us for the missing item despite informing reception the day before when we noticed it had gone missing.

The location is excellent, the beach superb, communication from the airport short. The room was spacious and well equipped, good housekeeping.

The hotel is partly run down, the grounds partly poorly kept and need work. Apart from the breakfast which was great, the F&B outlets disappoint in terms of price and performance. The menus were some times quite shabby, with choices blanked out, staff were generally kind and considerate, but there obviously is a considerable management problem with the hotel. The bottom line is that the resort is more 3 star than 5.

It was very comfortable and with excellent service. Rapid response to requets was very satisfying.

High quality rooms in beautiful buildings, friendly staff and a great location with a nice beach and not far from restaurants and shops outside the resort.

Beach, surroundings

Overpriced drinks