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Newest reviews for Nexus Resort & Spa Karambunai

  • Anonymous
      Malaysia
    September 12, 2014

    The SPA and the beach

    Rundown lobby and facilities

    6.7

  • Gordon
      Philippines
    September 12, 2014

    staying at the resort away from all the hustle and bustle, good for the family and couples

    9.6

  • Mohamed
      Hong Kong
    September 10, 2014

    Quite Good value for money

    The hotel is located very far from the city, there is no free shuttle bus... to get to the city, there are only 3 "paid" bus and you have to book it 1 day in advance, which ruins all your plans. everything is expensive in the hotel, they are making profit from it remote location, so you have no choice, other that using their facilities "restaurants...."

    5.4

  • Victor
      United Kingdom
    September 8, 2014

    Grandiose sense of space & resort architecture made the experience very special.Staff friendliness & perfect setting.

    Plumbing (blocked toilets), general cleaning excellent but lacked attention to detail.

    8.8

  • Albert
      Malaysia
    September 7, 2014

    i like the: 1. food 2. staffs 3. facilities provided

    1. furniture inside the room doesnt reflect 5 stars hotel. (old and faded)

    8.3

  • Yong
      Singapore
    September 4, 2014

    Cleaniness and good staff

    Running down.. hotel room looks old. Too expensive. Breakfast quality can be better. I did the spa which was by the beach but the hotel shouldnt allow ppl chatting loudly just right infront of the massage hut. At least set a radius that is not allowed for ppl to chat too loudly ard the massage hut.. because i paid way too expensive for the quality of the environment.

    6.7

  • Rubithani
      Malaysia
    September 3, 2014

    Clean beach and food at the sunset Bar Good.

    No toothpaste.......

    5.8

  • Anonymous
      Malaysia
    August 27, 2014

    Expensive food

    7.9

  • Anonymous
      Japan
    August 23, 2014

    We stayed the ocean panorama deluxe room on 5th floor four nights. The staff Mr.Kao could speak Japanese and he was very kind. It helped us a lot. We enjoyed the resort and really relaxed. We saw the beautiful sunset on the South China Sea from the room. It was really fantastic show . The room was spacious. The grounds are very expansive and properly-maintained. You can watch unconfined monitor lizards in the garden. They are gentle and curious. Very long private beach is great. There are many restaurants in the hotel which have delicious foods and their prices are not so high. I enjoyed Nature Walk activity in the morning. I want to walk other hiking trails.

    There is a suttle bus to 1 Borneo, which is a large shopping mall, and the city Kota Kinabalu. It's a 9-seat van and make a round trip only 3 times one day. So you should reserve the shuttle bus the day before. They should put more vans into service. Mini bar in the room seems to be discontinued but a convenience store has opened. It's useful but beer price is the same as that of restaurants in the hotel.

    9.6

  • George
      Australia
    August 19, 2014

    Peaceful, clean location. Beautiful surroundings. Friendly, cheerful and helpful staff. Large comfortable room, great view. Well priced meals.

    Not enough chairs around the pools. Tour desk had limited information on day trips.

    8.3

  • Anonymous
      United Kingdom
    August 18, 2014

    Very friendly and helpful staff, beautiful surroundings, made to feel very special throughout our stay.

    10

  • Wai
      Hong Kong
    August 16, 2014

    Beautiful beach. Staffs always smile. Tidying up room 2 times a day!

    The ficilities are old!

    7.5

  • Raymond
      Brunei
    August 8, 2014

    My kids love the pool.. I love the restaurants especially Olive Mediterrean..

    The Buffet at Kingfisher is about disappointed with limited choice and the price per person is too expensive for this limited choice

    9.2

  • Anna
      United Kingdom
    August 7, 2014

    We booked last minute and got a great price. Beach is very clean. Had lovely food at the restaurant.

    9.2

  • Raymond
      Malaysia
    August 3, 2014

    The pool was excellent. . Spacious room. Buffet was a bit upsetting not much choice.. Olive restaurant is a must try restaurant

    7.9

  • Fen
      Malaysia
    July 31, 2014

    The landscape of the hotel is very nice. Close to natural with beautiful beach.

    No greeting from reception staffs. No initiative to help at all. We reached hotel at 4pm but been told that the room is not ready. This is really disappointed.

    4.2

  • Anonymous
      United Kingdom
    July 31, 2014

    The room was beautiful, clean, spacious and the beach and pool were also lovely.

    The staff were all friendly but not attentive and incredibly slow. Food was always cold, room service was almost impossible!

    5.4

  • Richard
      Hong Kong
    July 25, 2014

    Golf facilities, nice resort. Although there were problems, a few staff went out of their way to make up for the inadaquecies of the majority. 6 years ago it was good, but now I realise why it was half price of other resorts. So great if you're coming to play golf and like burgers! ( the restaurant catcher golf course is very good, simple and cheap, but closes about 6pm.

    Staff are not managed, so poor service. A food tray from previous guests was still outside our door 36 hours after our arrival even asking a number of times for its removal.( cleaners walked past all day). Appeared to me management had all been fired and staff were doing their own thing. Ran out of spirits, only cheap brand vodka, gin and whiskey, made me a piña colada with gin. Asked why they didnt go and buy some stock from town, told they had to wait till the supplier came a few days later. Only good restaurant closed, others had exactly same menu. The water sport gear was so old as to be almost unusable.

    4.6

  • Attila
      Hungary
    July 24, 2014

    Beach, swimming pool, lizards in the garden

    Poor food choice

    8.3

  • Arevin
      Malaysia
    July 24, 2014

    The hospitality were awesome

    The jelly fish !!

    9.6

  • Ooi
      Malaysia
    July 23, 2014

    The location was great. Room were clean although not spotless. The food although slow to arrive (from Penyu Restaurant) tasted great and in huge portions. Staffs were all friendly. The free roaming monitor lizards (!!)

    Check-in staff kept us waiting for 45 minutes asking us to take a seat. When no one was coming to get us went back again to the counter and was seen by a different staff and process done all over again, waited again for another 20 minutes.

    7.5

  • Anonymous
      Singapore
    July 22, 2014

    Excellent beach and pool Room is large and comfy

    Food is pricey Location is out of nowhere

    7.5

  • Shenn
      Malaysia
    July 17, 2014

    The scenery

    There are several reason. We paid for a spa treatment and the staff were unfriendly and rushed us out, even though the front lady insist that we can stay in and enjoy the facilities after the spa, such as the sauna or steam house. The bed we slept on had bedbugs on it and when I confronted the counter, the staff insist it's not their beds and I got it somewhere else when clearly I showered the night before and my body did NOT have any bug bite marks on my body. The staff did not gave any complimentary gifts (even though we might not visit nexus again) nor did they apologise for the inconvenience. This is unprofessional. I did not complain or speak to their management due to our flight is in the morning and we are rushing after. If you ever stay the night. INSIST to change the bedsheets again.

    3.8

  • Anonymous
      Malaysia
    July 16, 2014

    Staffs are very friendly. Everyone was so helpful and accommodating. The room was excellent. Overall value for money. I really enjoyed my stay at Nexus Resort.

    7.5

  • Massimo
      United Arab Emirates
    July 14, 2014

    The iguanas wandering free in the garden....

    Food is outrageous: poor quality and no choice. Facilities are worn out Staff is sloppy and careless as everything you can experience there. Overall you totally waste your money going there.

    3.8

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