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PT4770, Nilai Springs, 71800 Nilai – Show map
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9 properties in Nilai
Including hotels, apartments, villas and more.
57 verified reviews
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Nilai Springs Resort Hotel's staff speaks: Malay, English
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BBQ Facilities, Outdoor Pool, Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Pool Table, Ping-Pong, Hiking, Racquetball, Sauna, Fitness Center, Spa, Massage, Hot Tub, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Ticket Service, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Suit Press, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests
2:00 PM - 6:00 PM
12:00 PM - 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! Up to two children under 12 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 50 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 57 reviews
Value for money
Show reviews from:
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An award-winning hotel, Sama Sama Hotel KLIA features an outdoor pool, 3 dining options and a 24-hour fitness center. The soundproof rooms have garden views and a flat-screen TV.
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Too far from major shopping complexes
The hotel is just great and swimming pools are superb to say the least, so is all the facilities within the hotel.
The staff are very under trained, unpleasant and leaves a lot to be desired! They need to: 1. Smile!!!! 2. Speak English. 3. Not charge your vredit card twice and then give you the run for it!!! (still waiting to get refunded)
Good location to relax nearby the AirPort
Technical maintenance of the sanitary (wc, bath, shower) could be better (everything is a bit loose)
Staff hospitality no good
Rooms nice Pool is great Staff very friendly This is by far the best hotel in the area, you feel like you are in a resort and not 20 mins from KL
The place gets booked up when Sepang has an event so you have to remember to book early.
spacious bedrooms, nice swimming pools for the kids, near golf course for my dad, shopping for textiles close by not too far from KLIA
no carpets in the room, old furniture (no LED tv), need to slam the door shut to kill the alarm (very annoying) need to have transport to go out from the hotel to shopping areas (not walking distance)
Water play park and hotel room
The water park facilities
The reception for check in and check out services
electricity connector must be buy, hotel should provide for free and give it back when we check out to the receptionist
staffs's attitude was unfriendly, not really helpful i was having problem with my room, being locked outside, called them couple of times, nobody attended to me. Thereafter, i requested to change room, my request has been rejected due to very lame reasons given by them, "our hotel is FULL!"
The pool....It was heaven for the kids.
Too expensive for a not really quality deluxe room that i had. Two times called for room services to fixed two facilities which are not in good condition.
A bit weird because people don't go on holiday to Nilai. People just stop here or use it when visiting their kids at the uni. Decent enough place, if a little pricey, but given that it's basically a hotel ON a golf course, I guess that price hike is expected. You charge what people will pay, after all.
Nice room, friendly staff & nice pool for those who bring family with young children.
Quiet far from town.
Kids wading pools.
No tissue in the room and no safe box in the room.
A bit far fr town..drive alone at night to hotel very lonely along the road
My children loved the pool. I like the room service and the facilities.
facilities is excellent, good for family outing
pool very child friendly
not much choice on food
Staff are friendly except nigh shift front desk staff
- Air cond maintenace is very poor untill we changed 3 rooms. I got their maintenace take out the duct filter at mid night in order to have FAIR aircond flow. - Kids pools are not clean and not in service condition.
The hotel itself was lovely and we had a large bedroom with large bathroom equipped with bath tub, separate shower cubicle and toilet. Bar is very pleasant as were the Staff Indonesian young girls. Unfortunately with very limited English.
Everything else about the hotel. This place does not even equal 1 Star never mind 4! We chose this hotel because of having a choice of Restaurants a Coffee Shop plus a Restaurant Serving Japanese, Thai and Korean food. Bar and poolside food. WRONG. The Azuma Restaurant was closed evidently due to the Japanese Chef having gone back to Japan! Neither Booking.com or the Hotel informed us of this when booking and there was no notice in the hotel of this restaurant being closed. We found out on the Thursday night when we went to have a meal there. Then one of the many Managers told us this restaurant would be open again on Saturday night - not so! Another Manager said he would arrange for his Private driver and car to take us to a Chinese Restaurant - again not so. We were taken in the Hotel bus with 6 other passengers to The Giant Supermarket and a run down Food Court, but no Chinese Restaurant. We ended up eating one of the worst do it yourself Thai meals we have ever experienced. The Resort itself is completely cut off so not easy to go out for a meal. The menus are exactly the same in the Coffee Shop, Bar and Poolside and the food is extremely mediocre. An absolute disgrace for what is supposed to be a 4 star hotel. None of the young waiters and waitresses are trained and their understanding of English is minimum or not at all. We never had our food served together and in fact, I had to send my steak and chips back as they were served cold and no steak knife. My husband's order had never been given to the Chef. 30 minutes later he got his order but I never got my steak and chips so once again for the 2nd time had to eat a snack in the Bar. Naturally refused to pay for my meal. Next night was the same we ordered the same snack food as before as was the only thing we could eat from the menu. However, first of all we had ordered two starters followed by a tuna toasted sandwich with chips. The tuna toasted sandwich came untoasted and cold chips.
Some of the swimming pool and jazcuci was no function . The staff said pump was problem . Since the swimming pool was problem , they should gv some rebate or others . My son very upset since he know cant play the swimming pool sliding .
The staff were very incompetent. Our dinner for six people took two hours to get delivered to us and it came in ones. Absolutely disgraceful, we complained and weren't even offered a complimentary drink. Very very bad for a four star hotel. Would never recommend it to anyone or ever return to this hotel.
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