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TB-00-01 1Borneo Hypermall Jalan UMS, 88450 Kota Kinabalu, Malaysia – Show map
|Standard Twin Room|
|Standard Double Room|
|Superior Double Room|
|Superior Twin Room|
|Executive Double Room with Executive Lounge Access|
|Executive Suite with Executive Lounge Access|
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150 properties in Kota Kinabalu
Including hotels, apartments, villas and more.
302 verified reviews
They speak your language!
Novotel Kota Kinabalu 1Borneo's staff speaks: Malay, French, English
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BBQ Facilities, Outdoor Pool
Pool Table, Bowling, Fitness Center, Spa, Massage, Hot Tub, Karaoke, Kids' Club, Evening Entertainment
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in public areas and is free of charge.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Vending Machine (drinks), Vending Machine (snacks), Car Rental, Shuttle Service (free), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Shared Lounge/TV Area, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Designated Smoking Area
Malay, French, English
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 16 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Pets are not allowed.
When booking more than 7 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 299 reviews
Value for money
Show reviews from:
Grand Borneo Hotel is in 1Borneo Hypermall, Sabah’s largest shopping mall. The stylish accommodations has a grand indoor pool, 2 dining options and modern rooms with free internet.
Score from 329 reviews Good
The Dreamtel Kota Kinabalu is in Kota Kinabalu, only 215 yards from Atkinson Clock Tower. With stylish rooms with carpeted floors, the hotel also provides free Wi-Fi access and an in-house restaurant....
Score from 1245 reviews Very good
Ming Garden Hotel & Residences is a modern property in Kota Kinabalu's Central Business District, a 10-minute drive from Kota Kinabalu Airport.
Score from 290 reviews Good
Horizon Hotel, with its modern architecture, presents a pleasant complement to the seaside town of Kota Kinabalu.
Score from 738 reviews Good
When you stay at a Novotel, you always know you get great service and good value for money. We enjoyed our stay and the breakfast buffet was scrumptious.
The location is quite a way out of town and we were told that there was a free shuttle between the mall and the city centre, however when we got there, we were told the shuttle was not running anymore and the taxi cost us MYR35 one way when going into town, so it made the stay a bit less value for money than what we originally thought
-Dust bin is not provided. -Make up chair is not provided. -Napkin not provided. -Remote tv is not function. -Airconditionar is not working very well. -Broken toilet light (infront mirror). -Automatic electricity using room key card not functioning. pay about RM500.00, 3D2N room no.909, 22-25 Nov 14'.
Location within 1Borneo was convenient. Staff attempted to be helpful although struggled with English at times.
Housekeeping were less than impressive. Breakfast was average with very few choices for western travellers. Beds were hard and room was affected by neighbouring smokers
Good location, nearby to shopping center
-No reserved parking for in house guest even though website indicate got reserved parking. Guest need to park either at paid jockey or basement parking.
aircond cannot adjust efficiently
Friendly staff and clean hotel
The location is quite far from Kota Kinabalu city centre and airport
Overall it was great.
The service was poor and slow. The room is much more smaller when compared to the picture shown on the website.
The pool is not properly cleaned Blinds/Curtain in the bathroom is dirty
The room given was not meet my expectation... It is like abandon room.
The environment as well as the location is perfect for tourist
Reception staff were very pleasant and the hotel was conveniently connected to the shopping mall.
The room had ants and the bedsheets were torn and stained. Floor was dusty. The towel had a clump of unknown source of hair. After complaining to the front desk about this, I came back much later into the room to find that the sheets were not changed and the towel with hair in it was picked up from the floor and folded back onto the rack. Breakfast selection was unappetizing. I cut my stay short even though I booked it for longer.
fast & efficient service by reception staff
the condition on the room was not maintained well, amenities incomplete and not in working order. housekeeping also did not make up room, even when requested
The room is quite good. Bathroom also good.
The air conditioning is hotter than I expected. Nice location and fair room condition bu slepping with that type of air conditioning make customers feel less. Just like stay at lodge or backpackers inn. Tq.
Room setting is comfortable with a king-sized bed overlooking the mountain. Has a bath tub with see through glass makes us easier to monitor our children playing inside the tub. 1Borneo is a shopping mall that is easily accessible.
Rented a car for self-drive to Mt Kinabalu but only realised that the hotel does not have its own carpark. Managed to find a parking at last but have to pay RM8 for a day park. For people who are travelling with young children or senior citizen, it can be quite troublesome due to its parking problem.
Nice, spacious & comfortable room. One Borneo shopping mall is just next door.
1) staff could be more friendly 2) pillow were too soft 3) Far away from city center & the traffic jam during peak hours don't do any better. 4) Very minimal toilet ameneties
Tired need of upgrade. Not what we were expecting from Novotel.
Just a door step away from the hotel we can find shopping place and dining
A bit far from KK town and had to spent RM60 return taxi fare
Breakfast Fast check in and check out
No slippers WiFi SO SLOWWWWW Cannot connect most of the time
Nice look of rooms. Good breakfast.
Arrived at hotel late past midnight. Was looking forward to a good night rest as we had to be up for our hike the next day at 6.30am. Front counter took awhile to locate my booking, there was price discrepancy between what was stated on booking.com and on the signed bill. Problem took awhile to be resolved so I asked for it to be settled next day as it was getting late. Took the lift up and realized we were placed on a non smoking floor. Arrived in room and decided to bear with smell. As we walked in we saw a dead cockroach in the room. Stepped into the shower and the bathtub drain cover was jammed not allowing water to drain. To add to that the hot water was not functioning well, had a cold shower. Decided to call up reception and make a fuss as the shower area was flooded and could not sustain morning shower the next day for the both of us. After kicking up a fuss, they finally agreed to give us a new room in a higher floor. Thank God the shower was functioning there. Finally could go to bed at 2am to catch few hours of sleep after sorting out the mess.
comfort and location
no free parking
the floor was not even, like it was coming off... the headboard lampshades were remove, like it was in the middle of it being renovated... I would not pay for this room at 300SG$ at this state... why would they even book their guests in room 1822 if it was that bad...
It is convenient to shop in the mall at the same building
Isolated from other places in the city
It was night so I couldn't see the place clearly The wake-up call and early-morning taxi to the airport were on time
I was on a let-night stopover, NOVOTEL is too far from the airport Room was shabby Bed was not comfortable Air conditioning did not function properly and was noisy TV would not turn off
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