Located a 5-minute walk from Oceanus Waterfront Mall, Promenade Hotel Kota Kinabalu offers accommodations overlooking South China Sea. The property has 5 dining options and an outdoor swimming pool. Free WiFi is accessible throughout. Each room is fitted with a satellite flat-screen TV and tea/coffee making facilities. The private bathroom comes with a shower, soap and shampoo. Daily buffet breakfast is served at Promenade Café with Asian, Halal, and International options. Chinese Szechuan delights are on the menu at Dynasty Restaurant. Guests can exercise at the gym or pamper at the salon on site. Staff at the 24/7 reception can assist guests with airport transfers at an additional charge and currency exchange. A ballroom and meeting facilities are available. Filipino Market is 0.9 mi from Promenade Hotel Kota Kinabalu, while Atkinson Clock Tower is 1.6 mi away. Kota Kinabalu International Airport is 5.6 mi from the property.

Couples in particular like the location – they rated it 9.0 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (9.0)

Breakfast Info

Continental, Halal, Asian, American, Buffet

Private parking at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 full bed
or
2 twin beds
1 king bed
or
2 twin beds
1 king bed
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Guest reviews

Categories:

Staff
8.5
Facilities
8.2
Cleanliness
8.5
Comfort
8.5
Value for money
8.3
Location
9.0
Free WiFi
7.8
Select topics to read reviews:

See what guests loved the most:

  • Tian
    Malaysia Malaysia
    Choices in menu at breakfast and Dinner are very good.
  • Kam
    Malaysia Malaysia
    Room given was comfortable though the housekeeping did not clean the room yet even after i came back from my lunch. But the check out was good and the staffwas very proactive to offer me a refund for the extra one night stay which I did not use...
  • Hamdan
    Brunei Brunei
    Good location very close to waterfront and shopping mall

Hotel area info

Restaurants
2 Restaurants On Site

  • Cafe Promenade
    • Cuisine
      Chinese • Malaysian • Local • Asian
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal
  • Dynasty Restaurant
    • Cuisine
      Chinese
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Modern
    • Dietary options
      Halal

Amenities of Promenade Hotel Kota Kinabalu
Great facilities! Review score, 8.2

Most popular amenities
  • Outdoor swimming pool
  • Free WiFi
  • Private Parking
  • Airport shuttle (free)
  • Non-smoking rooms
  • Fitness center
  • 2 restaurants
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bidet
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Drying rack for clothing
  • Clothes rack
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid-friendly buffet
  • Kids' meals
    Additional charge
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not needed) and charges may apply.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Convenience store on site
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Carpeted
  • Elevator
  • Hair/Beauty salon
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
  • Non-smoking rooms
  • Iron
  • Room service
Accessibility
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Seasonal
  • All ages welcome
  • Pool/Beach towels
Spa
  • Locker rooms
  • Fitness
  • Hairstyling
  • Hair coloring
  • Haircut
  • Pedicure
  • Manicure
  • Hair treatments
  • Makeup services
  • Beauty services
  • Beach chairs/Loungers
  • Fitness center
Languages Spoken
  • English
  • Malay
  • Chinese

Property practice

This property told us they've implemented a practice in one of these categories: waste, water, energy and greenhouse gases, destination and community, or nature.

House rules

Promenade Hotel Kota Kinabalu takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 1 year
Crib by request
Free
Adult (18+ years)
Extra bed by request
MYR 100 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

Age restriction

The minimum age for check-in is 19

Pets

Pets are not allowed.

Mastercard Visa UnionPay credit card UnionPay debit card Cash Promenade Hotel Kota Kinabalu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Promenade Hotel Kota Kinabalu of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

FAQs about Promenade Hotel Kota Kinabalu

  • Promenade Hotel Kota Kinabalu has 2 restaurants:

    • Cafe Promenade
    • Dynasty Restaurant

  • The prices at Promenade Hotel Kota Kinabalu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Promenade Hotel Kota Kinabalu is 2,800 feet from the center of Kota Kinabalu. All distances are measured in straight lines. Actual travel distances may vary.

  • Check-in at Promenade Hotel Kota Kinabalu is from 2:00 PM, and check-out is until 12:00 PM.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Guests staying at Promenade Hotel Kota Kinabalu can enjoy a highly-rated breakfast during their stay (guest review score: 7.2).

    Breakfast option(s) include:

    • Continental
    • Halal
    • Asian
    • American
    • Buffet

  • Room options at Promenade Hotel Kota Kinabalu include:

    • Twin/Double
    • Suite

  • Promenade Hotel Kota Kinabalu offers the following activities/services (charges may apply):

    • Fitness center
    • Manicure
    • Makeup services
    • Hairstyling
    • Swimming pool
    • Haircut
    • Hair treatments
    • Fitness
    • Locker rooms
    • Pedicure
    • Beauty services
    • Hair coloring