Sunway Pyramid Hotel    

the weather

everything else

convenience as it is linked to shops

for the hefty price of the room, the comfort is so so

Check in process done very quickly

I ordered two cappuccino coffee, after 30 minutes the order had been delivered cold.

It has a shopping mall, beside the Sunway water park.

no arabic tv channel

very good

The intergrated shopping mall and theme park...

Location is very good.

Room tariff has become expensive compared to last 3 yrs.

Easy access to the mall.

Bath tub is broken. No iron and iron board provided. Small room. Noisy room. Not worth it for a RM 400 room.

location

view from the room, food, shopping mall

the room is too small

Location: not in the center, so it is easy to travel if you do not need to go to the city downtown. Connection to a shopping mall and to a Water park. Water park is nice. Swimming pool and gym - good enough to relax. I was offered to stay till 14:30 without additional charges.

Be careful that if you make a cash deposit in other currencies, they will return to you RM.

Shopping

Food

Breakfast was very good.

Room service food quality was bad.

Great location, but hotel need renovation.

Smell at rooms wasn't good.

Facilities on site and friendlyness of staff

Referigrator was not cold enought and maintenance of rooms relies on customers complaints

The best hotel in Kuala Lumper, 1. two hotel under same name, one is five star other one is four star (budget friendly) 2. best mall in kuala lumper 3. water park 4. The taxi which is contracted with the hotel are giving real prices better than the public taxi

unfortunately....i choosed non-smoking room but they informed me there is no non-smoking room available so they put me & my wife in smoking room and the smell in hill was very bad...this is the only bad thing which i encounter as it was honeymoon.

Good gym and good shopping

Staff were not as polite as the sunway resort and spa , staff were pretty lazy.. Think the only hardworking ones were the make up room staff.

The service was great.. I get to have an early check-in and a late check-out.. The best part was they called me two days before i check-in, and ask me what time i would like to check-in.. The shopping centre and the swimming pool, even though I have to walk over to the resort for a swim.. The water theme park, like the beach in the middle of the city..

Location as Sunway Pyramid Tower Hotel is right next to Sunway Pyramid Shopping Centre. Facilities shared with Sunway Resort Spa such as swimming pool are very good. Staffs at shared facilities and from Sunway Resort are very corteous and friendly.

Room 9131 is designed very badly. The bed is placed two steps away from the door. It is very noisy. No space for luggage except if you place it between main door, TV (one step away from main door) and bed (two steps away from main door and TV). The worst is the reception staffs - very unhelpful, rude and extremely misinformed.

Location, convenient, food, shopping, good service, clean & spacious room.

Nothing.

Very easy to go shopping and watch movie. Near the sunway lagoon so we spent time the whole day together. The swimming pool very awesome.

The variety of food during buffet breakfast need to add more especially the local kueh mueh

A very old hotel. The lobby looks great but the room is very old and small. Although just next to sunway lagoon, will not come back again Becoz the lagoon also very old and lack of maintainers. The sunway streets are so dirty and full of rubbish.

It"s very convenient for parents who have children studying at sunway university

Too expensive. Should have a discounted rate for sunway students"s parents

The view of theme park is fantastic.

The room is not as big what I expected. No place to put my big luggage like other hotels do.