Grand Millennium Kuala Lumpur

Super Lage (direkt am Bitang Walk), grosses Zimmer, sehr feines Frühstückbuffet.

Wir hatten ein älteres Zimmer. Unbedingt bei der Buchung angeben, dass man in ein renoviertes möchte.

Sehr gute Lage mitten im goldenen Dreieck, gegenüber dem neuen Einkausfzentrum Pavilion, ausgezeichnetes Service

An diesem ***** Hotel hat eigentlich alles ***** verdient bis auf die Zimmer - meines war auf jeden Fall eindeutig nur ****. Positiv an diesem Hotel ist die sehr schöne Lobby, der moderne hoteleigene Diskoclub mit Live Performances (sehr stylisch) und v.a. die sehr zentrale Lage. Wer v.a. wegen des Shoppings nach Kuala Lumpur kommt, ist hier bestens aufgehoben.

Die Qualität meines Zimmers war eindeutig nicht *****, sondern ****. Der Wasserhahn hat Lärm (lautes Pfeifen) gemacht und unüberhörbar auch in anderen Zimmer. Die Klospülung hing sich eigentlich bei jeder dritten Spülung auf. Ansonsten war das Zimmer sauber, aber eben schon etwas in die Jahre gekommen und eben für mich nur ****.

Lovely comfortable room. Beautiful foyer and reception area. Staff very helpful and attentive. Service is pretty good and breakfast too.

Checking in process not very efficient. Guests waiting in line asked to take a seat but there is no proper queuing system. Can't tell who is next in line.

Very good experience during our stay. The hotel staff at the Reception named Rick was very helpful in arranging connecting rooms for our family so that we can take care of the elders and young ones easily. We will definitely come back to this hotel again if we go KL.

SPA facility is very bad... No proper room for SPA.. Hope they can updrade the SPA facility

the location was quite central and close to mono rail station

The check in/out procedures were terribly slow, although there were enough staff but they were not trained to be multi-tasking, this was annoying. Also, there was a very limited choice for complete vegetarian food, particularly in the breakfast where even all bread contained eggs and staff were not willing to prepare anything free of meat, fish and eggs.

Convenience

Check in and Check out times took 20-30 mins and no signal where to queue. This happened all the time.

Close to shopping centres and public transport.

Hotel reception is very poor and cold esp the man who took our reservation after waiting for a long time, without a greeting, without a smile. I have to greet him politely and courtesouly to get his attention. He never once answered any of the questions put to him. Why is he still there? Also after checking out, again very slow and long wait, the taxi was waiting for some time before I could even get anyone to open the store room to collect our own languages. My son and I have to go in the storeroom to collect and move our own languages out. Despite reminding the reception staff on 4 occasions the taxi is blocking the hotel entrance waiting for the languages, she then directed us to the storeroom, there was not one conceige boy in sight.

Everything in this hotel is excellent I like it so much and I'm willing to stay in it again in my next visit to Malaysia for sure especially it's great location next to The Pavilion Mall.

There's nothing I didn't like in this hotel so far.

The location is excellent. Breakfast spread is commendable and fabulous.

The room is small

Location was great and room was very nice

Reception-very slow check in and had to wait a very long time, even though there was not many people waiting. There was not enough staff at check in desks and took too long.

loction and breakfast was very nice ,,

check out takes more time ,,