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The Ritz-Carlton, Kuala Lumpur
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| Room type | Max | Rate |
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| Deluxe Room |
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| Executive Deluxe Room |
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| 2 Bedroom Suite |
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General
24-Hour Front Desk, Non-Smoking Rooms, Family Rooms, Airconditioning.
Services
Babysitting/Child Services.
Internet
Free! Wired internet is available in the hotel rooms and is free of charge.
Guest Parking
Private parking is possible on site and costs MYR 10.00 per day.
Hotel Policies
Check-in
15:00 - 00:00 hours
Check-out
07:00 - 12:00 hours
Cancellation
Free! If cancelled up to 1 day before the date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
Children and extra beds
Free! All children under 12 years stay free of charge when using existing bedding.
Free! All children under 2 years stay free of charge for cots.
All older children or adults are charged MYR 150.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any type of extra bed or baby cot is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets
Pets are not allowed.
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Accepted credit cards
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Terms & Conditions
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
Top
The guest reviews are submitted by our customers after their stay at
The Ritz-Carlton, Kuala Lumpur.
They are opinions of guests that reflect their experiences when staying at this hotel.
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Show scores of: |
Individual guest reviews for The Ritz-Carlton, Kuala Lumpur
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Wilfrido
Solo traveller
Pasig City,
Philippines
July 27, 2010
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The room was spacious, well equipped, and generally clean, with ample supplies of towels, pillows, and beverages. The daily cleaning of the room was spotty - in fact the rooms manager did not even know that my room was not cleaned at all the whole day I was not there, although their records indicated that it was! The butler was not helpful at all in this regard, because he should have checked and should have known the problem. |
5.7 |
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Anonymous
Family with young children
Oman
July 22, 2010
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The friendly staff and the clean room The outdoor swimming pool was cold and not for children |
7.5 |
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Jemima
Young couple
Altona,
Australia
July 7, 2010
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A very dated hotel, with old style furnishing. Needs a good renovation. Too expensive for the quality of it's furnishing. A so so hotel, probably in the 3 star range. |
5 |
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Khalil
Family with young children
ISA TOWN,
Bahrain
May 25, 2010
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The staff are always smilling in your face the furnture of the hotel is old |
7.5 |
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Saleh
Solo traveller
Amman,
Jordan
May 24, 2010
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they have the best staff, i have never been this satisfied about staff in my life as i was in The Ritz-Carlton, Kuala Lumpur. they are well trained and the hospitality is above and beyond amazing the food menu it lacks normal food , such as pizza's , french fries. normal size burgers, hot dogs and some appetizers. |
10 |
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Anonymous
Young couple
Bahrain
May 20, 2010
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The hotel staff were very polite and helpful. |
8.8 |
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Hassan
Mature couple
Yanbu Industrial city,
Saudi Arabia
April 27, 2010
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I like the location the securety, privecy, room design, and the beds are very comfortable. Eventhough the hotel is 5 star , some times the houskeeping after cleaning the rooms the miss to replace the cleaning materials such as shampos, shower gels and so on. |
7 |
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Kaido
Solo traveller
Kuusalu,
Hong Kong
April 25, 2010
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It was nice, clean and quiet place to stay. Near to Twin towers and Shopping Malls. If something then maybe staff is little too overwhelming. |
9.5 |
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Hassan
Group of friends
lahore,
Pakistan
April 14, 2010
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it was nice calm and comfortable... |
8.8 |
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Anonymous
Group of friends
Switzerland
April 13, 2010
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The Location is excellent and the direct connection to the shopping mall is great. The bed was for my taste too Hard. |
9.5 |
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Thomas
Solo traveller
Singapore,
Singapore
April 12, 2010
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Courteous, attentive staff Might be able to improve staff skills serving breakfast; difference regular coffee/expresso needs to be reinforced |
9.5 |
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Alessandra
Solo traveller
sydney,
Australia
April 9, 2010
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Location and the bed Too much attention from the staff, overwhelming and a real pain |
5.5 |
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David
Solo traveller
LEOMINSTER,
United Kingdom
March 12, 2010
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the staff were helpful but not pushy, and made me feel very relaxed after a long flight |
9.3 |
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Chengjie
Mature couple
Shanghai,
China
March 1, 2010
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it is linked with the shopping mall, and on the basement floor of that mall, there are several very excellent (probably best) restaurants in Kua Lumpur. "Fisher Man's Cover" for example provides impressive seafood! breakfast is too formal - not suitable for tourists but rather good for chatting businessmen who want to talk about business through breakfast |
8.8 |
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Ahmed
Young couple
Muharraq,
Bahrain
February 25, 2010
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I liked the link to JW Marriot and the location which is near the Pavilion shopping complex. I did not like the unavailability of water in the toilet ... it was available for shower only |
10 |
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Rini
Family with older children
Tangerang,
Indonesia
February 23, 2010
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Nice and clean room,breakfast is great tooth paste is small and finish in a day use |
8.3 |
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Anonymous
Mature couple
Singapore
February 23, 2010
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From the time we checked into the hotel, the reception given by all members of the staff were excellent. Breakfast served at the Ceasars restaurant is a wonderful start for the day. Quality of food and service given were impecable. Will definitely stay again at the hotel when I next visit the city with other family members. |
9.3 |
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Sheila
Mature couple
Leicestershire,
United Kingdom
February 5, 2010
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The comfort it provided. There is a fine line as far as we are concerned between staff being attentive and being over the top,and we felt that it was just a little too much. |
10 |
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Leonie
Family with young children
Brighton,
Australia
January 27, 2010
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we were a family of 5 and we had the 3 bedroon suite which was fantastic as we all had space to move. |
10 |
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Anonymous
Group of friends
United States of America
January 18, 2010
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A true Ritz-Carlton 5 star experience at a great 3 star price - we were thrilled with our 3 bedroom suite - it was fantastic and at a great price. With so much to do in Kuala Lampur the suite was great to come home to. It was an added benefit that the suite was in the residence towers with a club lounge (free drinks/snacks and internet all day). Towards the end of the trip the staff was becoming strict about only serving 2 people at a time at the lounge when we were in a 3 bedroom 6 person suite - felt a little discriminated against b/c were a bunch of young americans coming in on a great deal on a suite. |
9.5 |
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Kenneth
Mature couple
San Francisco,
United States of America
January 14, 2010
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We enjoyed our spacious three bedroom apartment at a great price. The RC-KL is well-located and is a top-notch choice in this city full of wonderful hotels. |
9.5 |
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Adam
Young couple
London,
United Kingdom
January 13, 2010
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super clean very beautifull hotel hellpfull staff yes i went there with my wife to spend the honey moon but we could not use the spa like steam room and sauna together it was separat we were really disapointed therefore i will not recomend any couple to go there for spa break |
10 |
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Dickson
Family with young children
Singapore,
Singapore
January 1, 2010
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The location is excellent, within walking distance to shopping areas, eating houses. Just an excellent spot to overcome the heavy traffic in KL. The breakfast buffet spread is rather limited with hot stuff, something which would be nice for early morning. |
10 |
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Abdullah
Young couple
khobar,
Saudi Arabia
December 31, 2009
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all resturants & shoping malls are within a walking distance Thier club room |
8 |
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Caitriona
Solo traveller
cok,
Ireland
December 29, 2009
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it was amzing the best hotel i stayed couldn't fault one thing about it. staff & facilities are second to none |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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