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168 Jalan Imbi, Bukit Bintang, 55100 Kuala Lumpur, Malaysia – Show map
Excellent location – rated 9.1/10! (score from 451 reviews)
Rated by guests after their stay at The Ritz-Carlton, Kuala Lumpur.
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448 properties in Kuala Lumpur
Including hotels, apartments, villas and more.
451 verified reviews
They speak your language
The Ritz-Carlton, Kuala Lumpur's staff speaks: Malay, English
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Outdoor Pool, Outdoor Pool (all year)
Fitness Center, Spa, Massage
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs MYR 10 per day.
Car Rental, 24-Hour Front Desk, Concierge Service, Babysitting/Child Services, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Family Rooms, Elevator
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 13 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 116 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 451 reviews
Value for money
Show reviews from:
Located along Bintang Walk in the Golden Triangle, JW Marriott Hotel, Kuala Lumpur, features an outdoor pool, pampering spa treatments and a relaxing sauna. A tennis court and a gym are available.
Score from 821 reviews Excellent
Relaxing stays await guests at Sunway Resort Hotel & Spa, which features direct access to the Sunway Lagoon Theme Park and Mega Shopping Mall. It has free parking and an outdoor pool.
Score from 1950 reviews Excellent
Enjoying direct access to Suria KLCC and Petronas Twin Towers, the luxurious Traders Hotel offers a 24-hour gym and rooftop pool.
Score from 2813 reviews Wonderful
Shangri-La Hotel Kuala Lumpur features luxurious accommodations in the center of the city, just a 5-minute walk from KL Tower and Petronas Twin Towers. It has free internet and an outdoor pool.
Score from 1246 reviews Wonderful
Simply .. EVERYTHING!! SPA Village is from another world , must try it.
The best bed. The best service. The best sleep I ever had for a long time.
Leaving the hotel :(
I liked the place, the huge suite , and service was excellent , the facilities were wonderful .
what I didn't like is the breakfast ,there was not variety of choices and that makes me and some of my family have the breakfast out of the hotel . thank you..
Every thing are good except the lobby is not at the level of 5 stars
I don't like the lobby
everything is perfect
Wifi too slow
The hospitality of the hotel staff was fantastic. Right from the door man to the Butler. They where fantastic. The Suite was really spacious and very neat. Very comfortable would be an understatement. Will most certainly stay there again.
Stopped here for 2 nights after a long trip to Langkawi, pleasantly surprised with our room at the Ritz. Ended up on the Residence side with a wonderfully large apartment with 2 bedrooms, kitchen and lots of living space! The Library Lounge for breakfast, cocktails and dessert was another welcomed surprise! The kids enjoyed the computers and mom and dad enjoyed some time together. The staff was very friendly and helpful with sight seeing ideas for us. They also helped us celebrate our daughter's 12th birthday with lot of special treats! We walked to the Twin Towers at night and enjoyed the beautiful city. Lots of restaurants, shopping and great things to see, right outside the hotel. Took a quick taxi to the Botanical Gardens, Aviary, Butterfly Garden area and really enjoyed that as well. Wish we could have stayed longer but really recommend the Ritz especially for a family with mature kids!
we found a honeymoon flowers and cake.it was a great surprise. the hotel staff was helpful and cooperative
The location is perfect. The beds are really comfy.
No washing machine this was a disappointment i will not book again for this reason only
Technology in room very old
I was given a room upgrade.
Everything is very nice
Personal service with attention to the details. The is very friendly they provide you with things to do in the city and they also helped us with finding shopping items. they can also give advice on local customs and when to negotiate with merchants.
Excellent food Helpful staff very professional Strategic place Upgraded us to a three bedroom suit.
Comfy beds Spacious room Friendly staff on the front desk Decent spa/gym Good room service
Tired & run down exterior Not the most convenient location Creepy, stalker like floor butler made 7 visits in the first 4 hours of my stay until I asked him not to come back unless the building was on fire! Staff put me - fresh off 20 hrs in a plane - in a room they knew had no running water!
if your are traveling with family and looking for comfort and shopping this is what you need
not having cloth washing machine
One of the best hotels we ever stayed. Me and my wife we travel every year overseas and we are always using five stars hotels and Ritz Carlton in KL is on the top of the list with all the positives.
Everything, plus they do have water cleaning in the bathroom instead of paper toilet.
We loved everything of this hotel....from the staff always smiling and saying hello to us,to the confort of our room....so clean and relaxing....we also had breakfast included in our stay but when we got they they told us that we could enjoy the light lunch and canapes.... Amazing place...
This is my third time to visit Malaysia and I love this country but this time I loved it more because my experience with the Ritz Carlton, this hotel is amazing. From the time we have checked in up to the time we checked out everything is impressive. The staff that received us and then the hotel neatness or the foods and the hotel furniture’s The Business Lounge and the team that are working their I could recall some names:- Kevin, Lindy & Ibrahim they were so kind and supportive I felt like home. Even each and everything is so good and I do feel that I go and salute all of them for their faithfulness of serving the hotel guests. The location is so good it is on the heart of Kuala Lumpur. It is interconnected with all the main malls and very close to the most important shopping centers. I would recommend to go and enjoy your staying in this hotel.
Every thing is so good but it was so cold lol. it is the best :)
The staff were friendly and their services excellent!!!!
There was nothing I did not like.
Location, Room, Bed, Comfort, Break-fast
Lobby, Corridors , no complimentary breakfast for longer stays
Lunch at Cesar's restaurant
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