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168 Jalan Imbi, 55100 Kuala Lumpur, Malaysia – Show map
Excellent location – rated 9.1/10! (score from 526 reviews)
Rated by guests after their stay at The Ritz-Carlton, Kuala Lumpur.
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462 properties in Kuala Lumpur
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525 verified reviews
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The Ritz-Carlton, Kuala Lumpur's staff speaks: Malay, English
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Outdoor Pool, Outdoor Pool (all year)
Fitness Center, Spa, Massage
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs MYR 10 per day.
Car Rental, 24-Hour Front Desk, Concierge Service, Babysitting/Child Services, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Family Rooms, Elevator
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 13 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 116 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 526 reviews
Value for money
Show reviews from:
Located along Bintang Walk in the Golden Triangle, JW Marriott Hotel, Kuala Lumpur, features an outdoor pool, pampering spa treatments and a relaxing sauna. A tennis court and a gym are available.
Score from 1038 reviews Wonderful
Relaxing stays await guests at Sunway Resort Hotel & Spa, which features direct access to the Sunway Lagoon Theme Park and Mega Shopping Mall. It has free parking and an outdoor pool.
Score from 2103 reviews Excellent
Conveniently located in downtown Kuala Lumpur, Fraser Residence Kuala Lumpur offers modern and cozy accommodations with free Wi-Fi access in the entire property.
Score from 143 reviews Wonderful
Across from Fahrenheit, Grand Millennium Kuala Lumpur is located along Bintang Walk next to Pavilion Shopping Mall.
Score from 1125 reviews Very good
Hotel room is clean, staffs are friendly and polite, location is convenient.
There are two swimming pool but the one which allow kids to go are too deep.
good location, wonderful services, great semi-buffet breakfast !
Service was good
The wifi was slow
I booked a room for 4 adults, but when I went to check-in they told me that my booking is only for 3 adults. Also when I got my room keys I found that there is a missing bed. So I went to the reception desk and told them about the missing bed. Then I went back to my room and I found that they provided me a rollaway bed!!!. I didn't expect that from a 5 star hotel. Finally, the room smells disgusting
extremely well looked after all our needs were sorted quickly and with no fuss
wifi was charged daily
was nice and clean like any other five star property
my expectations were very high given it was a Ritz Carlton Hotel..didnt turn out to be fancy! breakfast was ordinary, wifi was very poor, lobby unimpressive, building exterior too shoddy. Room was fine but again nothing out of the box..guess i was expecting too much from it being a Ritz
Everything was nice and comfy...staff are super kind, welcoming and helpful. Location is great for shopping and restaurants and also easy access to transportation. Perfect short break.
Great hospitality and service oriented staffs. Big, spacious and clean room. Clean bedsheets and towels. Good housekeeping service - generous supply of mineral water, coffee, tea and sugar! Good butler service by Chee. Good location and pretty accessible. Excellent hotel facilities.
Food from room dining menu are slighytly cold. Great to eat if it is warm enough. No radio?
It is a haven of tranquility in a busy city. Rooms and inside are immaculate. The staff are all so attentive and the service is faultless.
If there is anything not up to scratch - after thinking pretty hard - it would just be the pool area which is a little tired looking, but still the same immaculate service
- Nice hotel, good location - Polite staff
- Double Bed Size is a little bit small.
Decor and ambience. Facility is complete and location is very good.
So far, there is nothing that I don't like!
the location and the area of the residence
the breakfast horrible almost nothing in the buffet . when I saw it at the 1st time I thought the breakfast time ended
breakfast is nice and service is good.
My room 904 smell cigarette very strong. Other things no issue.
A flawless experience, the service was outstanding and staff very caring - nothing too much trouble, always ahead of every wish you could have. Location is superb, linked to Starhill Gallery by a walkway and right in the heart of the posh area of KL. A very special thank you to the gentleman who saw us off before we left for Pangkor Laut - we're very grateful for your help with our next stay, it was amazing! Also to the lady concierge that helped us with all our queries. Overall, a 10-star experience.
comfortable bed, central location
Dirty curtains and glass in the windows, we received a room with at less standard only after the intervention of the reception was turned on are the right hotel does not depend on the guests
Excellent quality of service and equipments
Frustrated Because not as read through book of services The staffs didn't really practice good attitude of service
Loved the Hotel ,staff, room and facilities. Location was perfect for shopping and restaurants. Staff were particularly pleasant and efficiently attended to any requests. The pool area was a very pleasant oasis after a day's shopping.
There was nothing to dislike!
I was at the two bedrm appt very spacious and the location was good
I sont recommand families with children the staff didint allow my children in the club lounch very bad attitute i booked this property to be comfortable but it was not at all they made me walk and cheekout from hotel at our second night at 9 pm and moved to grandhyatt which was the best in every aspects . The building was a bit old the swim area was very old fashion and jakozi was damaged and overall it wasnt my expectation of ritz carlton hotel
Excellent staff,spacious bathroom very comfortable room and a convenient location for dining and shopping. Really like this place and would definitely stay here every time I come to Kualalumpur.
The staff were extremely welcoming and made an earnest effort to help. The hotel is located next to Bukit Bintang and is connected to the JW Marriott and Starhill Gallery.
The Rooms could use some modernisation
Helpful hotel staff, the gym is surprising great!
Better breakfast spread, better wifi speeds for guest.
The 2 bedrom apartment in bad condiition...requested 2 rooms in the hotel...the carpet was brown not white..the bed made a noise when you sat on it...the lights do dim you cant see..the wifi never worked...the tv flakky on all channels..for a 5 star hotel we were disturbed and unhappy
Wifi is very poor, Forgotten cleaning of the room, poor respond of managers
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