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168 Jalan Imbi, Bukit Bintang, 55100 Kuala Lumpur, Malaysia – Show map
Excellent location – rated 9.1/10! (score from 473 reviews)
Rated by guests after their stay at The Ritz-Carlton, Kuala Lumpur.
|Deluxe Double or Twin Room|
|Executive Deluxe Double or Twin Room|
|Grand Deluxe Double Room|
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455 properties in Kuala Lumpur
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473 verified reviews
They speak your language!
The Ritz-Carlton, Kuala Lumpur's staff speaks: Malay, English
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Outdoor Pool, Outdoor Pool (all year)
Fitness Center, Spa, Massage
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
Wired internet is available in the hotel rooms and is free of charge.
WiFi is available in the hotel rooms and is free of charge.
Private parking is available on site (reservation is not needed) and costs MYR 10 per day.
Car Rental, 24-Hour Front Desk, Concierge Service, Babysitting/Child Services, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Family Rooms, Elevator
3:00 PM - 12:00 AM
7:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 13 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 116 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 9 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 473 reviews
Value for money
Show reviews from:
Located along Bintang Walk in the Golden Triangle, JW Marriott Hotel, Kuala Lumpur, features an outdoor pool, pampering spa treatments and a relaxing sauna. A tennis court and a gym are available.
Score from 845 reviews Excellent
Shangri-La Hotel Kuala Lumpur features luxurious accommodations in the center of the city, just a 5-minute walk from KL Tower and Petronas Twin Towers. It has free internet and an outdoor pool.
Score from 1269 reviews Wonderful
Mandarin Oriental, Kuala Lumpur, features stylish rooms with iPod docks and DVD players. The hotel has an infinity pool and 10 dining options.
Score from 943 reviews Wonderful
Enjoying direct access to Suria KLCC and Petronas Twin Towers, the luxurious Traders Hotel offers a 24-hour gym and rooftop pool.
Score from 2886 reviews Wonderful
In room service was very bad and not professional at all Poor breakfast Old furniture Very small lobby
Upon my arrival at the Ritz in KL, I was greeted warmly and after check-in was graciously escorted to my room by Ru, Sylvia, and Joey. Their kindness was overwhelming and after a lengthy day uplifting. Throughout my stay the staff treated me extremely well.The room was terrific, the pool area was wonderful, and the food was incredible. Thanks for a grand stay!!!
The only downside was that I had to leave the hotel. I wished that my stay could have been extended.
Service is without a doubt the best. Five star hotel with 6-star service. Thoroughly impressed.
Room soundproofing is not the best. Music and sounds of the street audible late into the night.
Wondeful, attentive staff that gave very personal service. A gem!
The noise and the smell of the room
Breakfast was only cold brrakfast like fruits salad but if you want hot like eggs or something you have to pay on it
EXCELLENT IS THE ONLY WORD FOR THE MONEY WE PAID WE GOT AMAZING VALUE
NOTHING AT ALL
it's only a brand, all have a print logo brand, but hotel is not a Ritz level :(
"We had a marvellous stay in Malaysia at The Ritz Carlton. Wonderful interiors, Excellent and exquisite service from the staff across the whole, from the butlers Especially one special butler by the name of "Aida" (she made our stay worthwhile filled with surprises with the smallest details and we loved her wonderfully exuberant attitude) to the Concierge services to the breakfast staff etc and some good dining too, Perfect Location-the heart of Kuala Lumpur, walking distances to several malls. We definitely enjoyed the tranquility of the spa too.
staf and room
nathing to mantion
Helping nature if the staff . Location of the hotel.
The bathroom shower tap was a nightmare. And the Television signal quality was extremely poor and pathetic .
I like the housekeeping service where they are coming visiting the room twice a day which something really amazing ..
I modified my booking to make the it on October 18, 2014 even I will arrive on October 19, 2014 in the early morning just to make sure that I will not wait and go directly to my room. Even after I did that, the Hotel informs me that room is not ready!! Poor Managment
Location was great. Staff are really helpful and kind. Food was excellent.
Comfortable bed Room facilities Buffet breakfast
No iron and ironing board in room
Simply .. EVERYTHING!! SPA Village is from another world , must try it.
The best bed. The best service. The best sleep I ever had for a long time.
Leaving the hotel :(
I liked the place, the huge suite , and service was excellent , the facilities were wonderful .
what I didn't like is the breakfast ,there was not variety of choices and that makes me and some of my family have the breakfast out of the hotel . thank you..
Every thing are good except the lobby is not at the level of 5 stars
I don't like the lobby
everything is perfect
Wifi too slow
The hospitality of the hotel staff was fantastic. Right from the door man to the Butler. They where fantastic. The Suite was really spacious and very neat. Very comfortable would be an understatement. Will most certainly stay there again.
Stopped here for 2 nights after a long trip to Langkawi, pleasantly surprised with our room at the Ritz. Ended up on the Residence side with a wonderfully large apartment with 2 bedrooms, kitchen and lots of living space! The Library Lounge for breakfast, cocktails and dessert was another welcomed surprise! The kids enjoyed the computers and mom and dad enjoyed some time together. The staff was very friendly and helpful with sight seeing ideas for us. They also helped us celebrate our daughter's 12th birthday with lot of special treats! We walked to the Twin Towers at night and enjoyed the beautiful city. Lots of restaurants, shopping and great things to see, right outside the hotel. Took a quick taxi to the Botanical Gardens, Aviary, Butterfly Garden area and really enjoyed that as well. Wish we could have stayed longer but really recommend the Ritz especially for a family with mature kids!
we found a honeymoon flowers and cake.it was a great surprise. the hotel staff was helpful and cooperative
The location is perfect. The beds are really comfy.
No washing machine this was a disappointment i will not book again for this reason only
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