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Shangri-La's Rasa Ria Resort
Pantai Dalit, Tuaran, 89208 Kota Kinabalu – Show map
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The most recent booking for this property was made on Aug 29 at 7:14 PM from Australia.
6 Reasons to Choose Shangri-La's Rasa Ria Resort
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324 verified reviews
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Shangri-La's Rasa Ria Resort's staff speak: Chinese, Malay, Korean, Japanese, English
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Outdoor Pool, Grounds, Terrace
Tennis Court, Golf Course (within 2 miles), Pool Table, Ping-Pong, Canoeing, Hiking, Cycling, Horseback Riding, Water Sports Facilities (on site), Fitness Center, Spa, Massage, Private Beach Area, Game Room, Playground, Kids' Club
Food & Drink
Free! Wired internet is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
Chinese, Malay, Korean, Japanese, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 160 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Shangri-La's Rasa Ria Resort accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Ideal Alternatives for You
Extension on the Ocean Wing facilities, including 81 guest rooms and a new Italian Restaurant, are currently underway and expected to complete in the first quarter of 2015. Guests may experience light disturbances. An alternative for guests are rooms in the Garden Wing.
Based on 324 reviews
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Fantastic place on the beach with superb facilities and service! Lovely for a special occasion!
Indoor sports facilities in great condition food was very tasty staff was friendly and very polite water sports facilities were great, many options available tour guides were funny beach was clean weather was great
Little bit noisy room because of AC probably
Rooms comfortable Pool area excellent Good variety of food options Staff very friendly
Food and drink prices very expensive Given the price there should be more free activities
EVERYTHING!!! Attention to detail and service levels were phenomenal! A special shout out to Coast restaurant for a above par meal and epic service!
NOTHING! If I am forced to say something in this section I'd just recommend those without kids book into the Ocean wing as the pool has less kids.
The staff were so friendly and helpful. The activities were excellent and all the guides had a lot of knowledge of the local area, history of the island and made the tours amazing!
Food Service Beach
Low quality for 5 star hotel? Garden wing old and worn-out rooms, but still 5 star prices. Ocean-wing appears much newer and nicer, but you have no access to its facilities if you stay in other parts of the resort. Food quality overall poor.
Beach and facilities were very good, good amount of sun chairs and shades. Enjoyed the outside Megan dining outside and staff very good and helpful. Young child enjoyed op go being only 1 was fascinated
Room a bit crowded with the big sofa and the beds were hard for us
I liked the room service - great attention to details -makes stay very comfortable and I felt pampered Also very reassuring to see lifeguard on such vigilant duty on beach - they are really serious during their watch .
Sand flies left big bites that itch terribly days after the stay
Teppanyaki restuarant and Coast restuarant were great, nature reserve is fabulous and so was beach
Buffer breakfast was poor quality and so were other buffets. Trying to cater for too many tastes and it doesn't work.
I was on holiday with my grandchildren , I had a room opening to the pool , it was so convenient for them to run in and out and there was even a big tub for them to swim in on the verandah to wash the sand if they had used the beach .
The staff were very attentive. Ocean wing only way to enjoy your stay Coast restaurant
Staff were slow to serve you Flies flies and more flies Nothing to do after dinner or very little on rainy days. Hotel is big but only has a small games area and hundreds of children to please on rainy days
The water pressure of showering is not enough. Sometimes, there is no hot water for showering.
Unbelievable, a real paradise Warm welcomes. Great location and facility Orang utans
Beautiful resort, helpful staff mostly. Lots to do in the resort (although is around 35 mins to Kota Kinabalu so this is good). Lovely beach and pool areas. Fantastic breakfast
Pool in the garden wing is very busy with children- this isn't a problem as such but something to be aware of. Poor service in coast restaurant.
Very clean and comfortable rooms. The staff were friendly and helpful.
The food costs at the resort were extremely high for the hotels location, especially when compared to the costs that we'd been paying elsewhere in Borneo.
5 star facilities Friendly staff nice food Expect Australian prices for the food
The was a kids club, however it was not like club med. Maybe we are spoilt, but having been in club med cherating the week before, we felt a significant void, despite the 5 star presentation and facilities. I would have like more structured sporting activities for children, such as that on offer in club med.
staff services were sufficient as a whole. once overcharged on golf play. but they corrected the statement immediately after my complaint.
hopelssly distant from the airport and the city central. moreover traffic jam was heavy. choices of personal car transportation services are very expensive. free bus transportation service is limited and not well informed. meels of any restaurant were dispointing especially "Kaizen".
The food, the pool and beach. The Director of Rooms was super helpful also.
Beautiful clean quiet and stylish rooms. Amazing staff Excellent food Lovely grounds
Located in peaceful surroundings, beautiful beach and nice rooms. One of the best hotels I have ever stayed.
golf course access
Unbelievably poor quality of food and beverage offerings, overcrowded restaurants slow service package tour style not five star facility at all lack of room maintenance no executive lounge no child free zone overall rubbish experience and not a five star hotel nor value for money
Perfect place to relax. Wonderful nature program with Orang Utan´s feeding (To be reserved in advance)
Tennis and bicycles were complimentary and the gym was well equipped. Good breakfast buffet and great choice of different restaurants with good food, in particular Naan and Coast. Friendly and attentive pool staff and beautiful grounds.
When booking, it was not made clear at all that one wing was designed more for families with children, while the other was catered more towards couples. We encountered some issues with this when trying to use the pools where the young children were. The rooms were comfortable and nicely equipped with a balcony but had a dated look. The location, although pretty, was a bit isolated. I would have expected a few of the activities (orangutan viewing), as a result, to have not come at an extra price.
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