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Resort highlights

Free parking

Activities:

Tennis Court Golf Course (within 2 miles) Pool Table
Show map Shangri-La's Rasa Ria Resort

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Score from 235 reviews Good 7.9/10

Newest reviews for Shangri-La's Rasa Ria Resort

  • Lydia
      United Kingdom
    August 28, 2014

    Fantastic place on the beach with superb facilities and service! Lovely for a special occasion!

    9.2

  • Diana
      United Arab Emirates
    August 27, 2014

    Indoor sports facilities in great condition food was very tasty staff was friendly and very polite water sports facilities were great, many options available tour guides were funny beach was clean weather was great

    Little bit noisy room because of AC probably

    9.6

  • Nicola
      United Kingdom
    August 26, 2014

    Rooms comfortable Pool area excellent Good variety of food options Staff very friendly

    Food and drink prices very expensive Given the price there should be more free activities

    8.3

  • Gina
      China
    August 24, 2014

    EVERYTHING!!! Attention to detail and service levels were phenomenal! A special shout out to Coast restaurant for a above par meal and epic service!

    NOTHING! If I am forced to say something in this section I'd just recommend those without kids book into the Ocean wing as the pool has less kids.

    10

  • Anonymous
      Australia
    August 17, 2014

    The staff were so friendly and helpful. The activities were excellent and all the guides had a lot of knowledge of the local area, history of the island and made the tours amazing!

    10

  • Jessica
      Australia
    August 17, 2014

    Food Service Beach

    Nothing

    9.6

  • Anonymous
      United Arab Emirates
    August 8, 2014

    Nature reserve

    Low quality for 5 star hotel? Garden wing old and worn-out rooms, but still 5 star prices. Ocean-wing appears much newer and nicer, but you have no access to its facilities if you stay in other parts of the resort. Food quality overall poor.

    5

  • Bruce
      Brunei
    August 8, 2014

    Beach and facilities were very good, good amount of sun chairs and shades. Enjoyed the outside Megan dining outside and staff very good and helpful. Young child enjoyed op go being only 1 was fascinated

    Room a bit crowded with the big sofa and the beds were hard for us

    9.6

  • Chiew
      Singapore
    August 5, 2014

    I liked the room service - great attention to details -makes stay very comfortable and I felt pampered Also very reassuring to see lifeguard on such vigilant duty on beach - they are really serious during their watch .

    Sand flies left big bites that itch terribly days after the stay

    8.3

  • Cynthia
      United Arab Emirates
    August 5, 2014

    Teppanyaki restuarant and Coast restuarant were great, nature reserve is fabulous and so was beach

    Buffer breakfast was poor quality and so were other buffets. Trying to cater for too many tastes and it doesn't work.

    7.5

  • Siti
      Malaysia
    August 4, 2014

    I was on holiday with my grandchildren , I had a room opening to the pool , it was so convenient for them to run in and out and there was even a big tub for them to swim in on the verandah to wash the sand if they had used the beach .

    9.2

  • Anonymous
      United Kingdom
    August 2, 2014

    The staff were very attentive. Ocean wing only way to enjoy your stay Coast restaurant

    Staff were slow to serve you Flies flies and more flies Nothing to do after dinner or very little on rainy days. Hotel is big but only has a small games area and hundreds of children to please on rainy days

    7.9

  • Anonymous
      Hong Kong
    July 29, 2014

    The water pressure of showering is not enough. Sometimes, there is no hot water for showering.

    7.9

  • Anonymous
      New Zealand
    July 25, 2014

    Everything :)

    10

  • Michael
      Australia
    July 24, 2014

    Unbelievable, a real paradise Warm welcomes. Great location and facility Orang utans

    9.2

  • Anonymous
      United Kingdom
    July 22, 2014

    Beautiful resort, helpful staff mostly. Lots to do in the resort (although is around 35 mins to Kota Kinabalu so this is good). Lovely beach and pool areas. Fantastic breakfast

    Pool in the garden wing is very busy with children- this isn't a problem as such but something to be aware of. Poor service in coast restaurant.

    9.2

  • Hayley
      United Kingdom
    July 20, 2014

    Very clean and comfortable rooms. The staff were friendly and helpful.

    The food costs at the resort were extremely high for the hotels location, especially when compared to the costs that we'd been paying elsewhere in Borneo.

    7.9

  • Anonymous
      Australia
    July 19, 2014

    5 star facilities Friendly staff nice food Expect Australian prices for the food

    The was a kids club, however it was not like club med. Maybe we are spoilt, but having been in club med cherating the week before, we felt a significant void, despite the 5 star presentation and facilities. I would have like more structured sporting activities for children, such as that on offer in club med.

    9.2

  • Noriko
      Brunei
    July 15, 2014

    staff services were sufficient as a whole. once overcharged on golf play. but they corrected the statement immediately after my complaint.

    hopelssly distant from the airport and the city central. moreover traffic jam was heavy. choices of personal car transportation services are very expensive. free bus transportation service is limited and not well informed. meels of any restaurant were dispointing especially "Kaizen".

    6.3

  • Anonymous
      United States of America
    July 11, 2014

    The food, the pool and beach. The Director of Rooms was super helpful also.

    9.6

  • Crispin
      Australia
    July 9, 2014

    Beautiful clean quiet and stylish rooms. Amazing staff Excellent food Lovely grounds

    Nothing!

    10

  • Anna-kaisa
      Finland
    July 6, 2014

    Located in peaceful surroundings, beautiful beach and nice rooms. One of the best hotels I have ever stayed.

    10

  • Jeremy
      Hong Kong
    July 5, 2014

    golf course access

    Unbelievably poor quality of food and beverage offerings, overcrowded restaurants slow service package tour style not five star facility at all lack of room maintenance no executive lounge no child free zone overall rubbish experience and not a five star hotel nor value for money

    5

  • Anonymous
      Germany
    July 4, 2014

    Perfect place to relax. Wonderful nature program with Orang Utan´s feeding (To be reserved in advance)

    9.6

  • Anonymous
      Hong Kong
    June 30, 2014

    Tennis and bicycles were complimentary and the gym was well equipped. Good breakfast buffet and great choice of different restaurants with good food, in particular Naan and Coast. Friendly and attentive pool staff and beautiful grounds.

    When booking, it was not made clear at all that one wing was designed more for families with children, while the other was catered more towards couples. We encountered some issues with this when trying to use the pools where the young children were. The rooms were comfortable and nicely equipped with a balcony but had a dated look. The location, although pretty, was a bit isolated. I would have expected a few of the activities (orangutan viewing), as a result, to have not come at an extra price.

    8.8

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