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No 20, Jalan Aru, Tanjung Aru, 88100 Kota Kinabalu, Malaysia – Show map
|Kinabalu Club Sea View Twin Room|
|Kinabalu Mountain View Twin Room|
|Tanjung Sea View Twin Room|
|Kinabalu Sea View Twin Room|
|Kinabalu Mountain View Room|
|Kinabalu Sea View Room|
|Tanjung Sea View Room|
|Kinabalu Club Sea View Room|
|Kinabalu Executive Seaview Suites|
|Tanjung Executive Seaview Suite|
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149 properties in Kota Kinabalu
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518 verified reviews
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Shangri-La's Tanjung Aru Resort & Spa's staff speaks: Malay, English
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Outdoor Pool, Grounds
Tennis Court, Golf Course (within 2 miles), Fishing, Ping-Pong, Windsurfing, Hiking, Diving, Snorkeling, Mini Golf, Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Hot Tub, Game Room, Library, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and is free of charge.
WiFi is available in the hotel rooms and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 11 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 170 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 517 reviews
Value for money
Show reviews from:
Hyatt Regency is in central Kota Kinabalu, enjoying views of the South China Sea.
Score from 219 reviews Very good
The Dreamtel Kota Kinabalu is in Kota Kinabalu, only 215 yards from Atkinson Clock Tower. With stylish rooms with carpeted floors, the hotel also provides free Wi-Fi access and an in-house restaurant....
Score from 1286 reviews Very good
C’haya Hotel is beautiful property located just a 5-minute drive from Kota Kinabalu International Airport.
Score from 121 reviews Very good
A one minute walk from Gaya Street Sunday Market and Sabah Tourism Board, Hotel Sixty3 offers modern rooms with a flat-screen TV and free Wi-Fi.
Score from 649 reviews Very good
Sunset view is nice. Beach is wonderful. Feeling peace and relax. Will be back again and enjoy the whole day at the resort.
Condition of bedroom
The fact that no pets allowed to the hotel... Maybe can open at least a pet boading center in hotel itself so that we can meet everyday
Attitude location view
Toddler pool and free kids zone for toddlers - clean with friendly staff. Beautiful well kept grounds. Food was good. Stay in Tanjing Wing to avoid coach loads of Chinese tourists.
Food is usual 5* resort prices. Slides were shut for one month - not told till arrival, but compensated with 75 MR per day of food credit.
The water slides and fountains were wonderful for our 4 and 6 year old. The grounds were nice, though the beach was pretty small and empty. The bed was the biggest I've ever seen, and quite comfortable, could fit all four of us in it easy (I would say more than 2 meters wide).
Wasn't much around it for other restaurant options besides the hotel.
Staff service quality varies
Great place, water park and kids club fantastic, breakfast has a lot of choices.. will stay again
I ordered yhe limousine service to pick up a person from airport after agreeing their price and i mentioned that time is essence to keep. They told me no problem, when time came the car was not even in the hotel and they kept on telling me it is on its way and they delayed 15 minutes late. They never apologize for the delay and still charge the same price for a car. They do not understand what is the vip service on 5 star hotel at all. It is totally shame for themselves
Staff is very kind and polite. They try hard. Good for families with kids.
Staff tends to turn around and forget your order/ request. This place is a bit tired and needs maintenance. When we were there the hotel was packed. Breakfast room too crowded with long waiting time to get a table. Once you managed to get a table (20 mins waiting!) you feel like they have put you for breakfast at Hong Kong airport T1 arrival hall. Far too noisy! This is not 5 star at all and clearly not what I have seen of other Shangri-la resorts. When you want to take a taxi they urge you to take a higher priced hotel taxi. When we took a local taxi instead the hotel staff refused to advise the taxi driver where we wanted to go. Clearly not "legendary hospitality from the heart" I am told I could expect when staying at this Shangri-la.
Great kids facilities, including the cool zone (kids club) which has free of charge activities. Pool and water slides also fantastic for children. Restaurants are good value for money. Breakfast selection was huge. We really liked having access to the Club Lounge, we went every night for the family session.
Our room was on the main corridor very close to reception, as a result of this the room was very noisy until late into the night (there were several weddings on when we were there) and also from early on the morning as a lot of guests would take this route to breakfast. You could also hear noise from the room above. Our daughter got food poisoning whilst we were there unfortunately after a meal there, as did two children of some people we met. The hotel have not yet resolved the issue and I am waiting to hear from them
The hotel gave us cakes for my son's birthday and our anniversary. The view of the sea and the sunset was awesome. The breakfast spread was good- they even have a kids' food section with cute trays and a play area too. Also great was the pool area with slides. Not to mention the private jetty to the islands.
Nothing in particular.
Stayed over during the school holiday and left them a note during bookings telling them we are on our anniversary trip. It was a pleasent surprise to have an anniversary cake waitung for us in the room. The staff are very helpful too. The sunset view from our room was awesome.
Nice view for swimming pool,balcony got fan,room and toilet big enough
Breakfast everyday same,lobby lounge service very slow.
-the chi spa (i get my personal villa) -comfortable bed -the pool is big enough -breakfast was pretty good with wide selections -staffs always helpful -beautiful sunset view at the bar -good that the shower area is cordoned off with glass walls so the whole bathroom wont be wet when u shower
-a little far from city area -private beach a little small with dead corals that could hurt feet -price is a littleeee expensive for the condition of the accommodation (things are well maintained but a little 'old') -we stayed at kinabalu wing, which is a little far from the main lobby (during check in and out), but they do offer another dining area for breakfast which is nearer
Lovely (very large) hotel ideally positioned between airport and KK. Great base for exploring region. We just stayed a couple of nights before moving on to Gaya island
Breakfast is wonderful but very busy - could do with larger area or adults only breakfast area
all the details. my room category was kinabalu room which was very beautiful and comfortable for my family and I. The staff were very helpful and friendly. The resort was clean and well organised. The swimming pool was charming. I loved the kids playing area.
There wasn't food suitable for the meddling East people for breakfast. my 900 ringet didn't reverse back to my credit card which was blocked as an insurance for my stay and now it's around a month.
Great Location Great band singing in the lobby at night
Took them forever before deposit reimbursement hit my credit card back Buffet not up to 5 stars standards Aging facilities
Sunset bar The beach and swimming pools are amazing
maybe a bit too expensive
Fantastic hotel with great facilities, fabulous breakfast, good rooms and excellent views. The kids had plenty to do and the location close to the town meant everything was nearby. Would recommend it anytime.
Occasional noise from aircraft due to the airport nearby but nothing I can really fault with the hotel.
We stay in shang ri la tanjung aru resort for couple of day.I can say that this place is a recommended place for family. With good sea view and water park for a family. My son was very excited and enjoying played with water slide.Breakfast menu are excellent they provided with kids menu, from local food to international food were there. Our room facing to the sea view on the ground floor that make feels refreshing everytime looking at the balcony. What we're waiting for are sunrise and sunset. It was very breathtaking view and don't miss this time to capture the moment with your camera is a must!! beside that the facilities are good, they have sun marina that provide any kind of water sport, take tour island hopping. we took tour to sapi island, this place was very clean beach with coral and white sand, once we arrived the guide from shangrila his name is osman was greet us and gave us the explanation about what to do and don't for snorkling, his very kind as guide and he able to speak many languages thats the plus point. Over all our short vacation in shang ri la tanjung aru was wonderful and really make us re-charge!! And of course is not enough to stay there even for couple of day!! Enjoyy..;)
Not all shangri la people gave us smile and greet. But some of them gave us friendly experience. The most I don't like is lady on taxi booth (name start with rey....).She's rude, when we came to ask taxi, she act like we disturbing her and she kept answering us even when we'r not finish our question and too busy with her handy talky, - the private beach is not that good for swim. The water is not clear, it's only good for sun bathing.
private villa for my spa session near to the airport private beach
i think the rooms are a little pricey :)
Faclities for kids and breakfast choice
Anything to be paid such as water balloon, bike on the water, bicycle, to business oriented
Like everything...but abit old hotel
The cabinet door accidentally drop on my children leg ..and hit on her leg and bleeding also. ..I'm very angry about this happen. ..for me it's not 5 star hotel anymore
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