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Sunway Hotel Georgetown Penang
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General
Top
Based on
118
reviews
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Show scores of: |
Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Joei
With friends
Singapore,
Singapore
November 5, 2009
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Almost everything from service, food, locality, cleanliness and definitely value for money. All of us are very happy and satisfy with our choice of this hotel, we will stay here again if we visit Penang in the future. We are happy that we have made the right choice and the whole trip was enjoyable and memorable. Thank you Sunway Hotel Georgetown Penang. Loud music from below the hotel till late in the night. |
8 |
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Maioha
With friends
Capalaba,
Australia
November 5, 2009
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Proximity to Komtar was great. The street it's situated on hosts street stalls for food every night. The pillow was so hard! So I didn't sleep well when I was using it, but didn't bother to request a softer one. |
7.5 |
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Anonymous
Family with young children
Malaysia
November 4, 2009
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City centre To improve its cleanliness especially the setting, already old |
6.5 |
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Lin
Young couple
Singapore,
Singapore
November 4, 2009
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The king size bed and pillows are very comfortable. I like the toilet too as it is very spacious with a bathtub. On the second night stay in the hotel, our 2 keys cards are not able to access to open our room, therefore we had to go down to the reception for help 3 times. |
9 |
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Agnes
Solo traveller
REGALIA BUSINESS CENTRE, SUBANG JAYA,
Malaysia
November 1, 2009
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The convenience of foodstalls just outside the hotel. Internet service in rooms are not availble on hourly charges and at lobby it should be given free |
4.5 |
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Paul
Solo traveller
liverpool,
United Kingdom
November 1, 2009
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the landing could do with a good scrub but the rest of the hotel is okay. |
7 |
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Simon
Mature couple
Bukit Jelutong,
Malaysia
November 1, 2009
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Very close to the city center, shops and eating places. Hotel staff not attentive enough. Asked for a non-smoking room but when checking into room it was stinking of smoke. Previous occupant had obviously been smoking inside room. The room safe was left in the locked position and hotel reception was advised and requested to reset safe lock. This was never attended to despite 2 calls being made. |
5 |
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Angelo
Solo traveller
Chiang Mai,
Thailand
November 1, 2009
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Have been traveling Europe for 20 years and now ASia for the past 8 years. Your staff is the best I have seen to date. They are sincerely considerate, caring and concerned for the Sunway clients. To me it seems that they would bend over backwars to satisfy a client. They are not directed as to what to do, they are self motivated. A petty issue, the tile grout that is covered over with caulk to disguise the mold/mildew |
10 |
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Cory
Young couple
hope,
Canada
October 28, 2009
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The staff was very friendly and welcoming. It was centrally located. The facilities were excellent. |
10 |
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Anonymous
Solo traveller
Taiwan
October 28, 2009
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Price concern Only one reservation lady service. Long waiting time, facility is old, Only paied wire less internet just only in the lobby and crazy low speed. |
5.5 |
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Mohd
Group
Kluang Johor,
Malaysia
October 28, 2009
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Very nice hotel since our 1st step in to the hotel and valuable for money using booking.com |
8 |
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Arnold
Solo traveller
perth,
Australia
October 28, 2009
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Friendly happy helping staf |
10 |
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Al
Family with young children
Peshawar,
Pakistan
October 24, 2009
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its location in the center of the city which make easy access to nearby business areas. food is not that tasty which penang is famous for. |
6 |
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Anonymous
Young couple
Singapore
October 21, 2009
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Nearby foodstalls, close proximity to komtar and free tourist hop on bus. Considerably cheap price for a "4 star hotel" The reception was very rude, we arrived at the hotel at 2pm and she told us to wait for another 1 hour because the room is not being cleaned in a very harsh tone, that was the worst treatment we ever had from a receptionist. Even motel reception can treat us better. The hotel looks a bit worn down, doesn't look like a 4 star hotel anymore. |
6.5 |
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Anonymous
With friends
Singapore
October 17, 2009
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strategic location. its time to renovate. |
7 |
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Chan
Family with young children
Singapore,
Singapore
October 16, 2009
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Value for money & good customer service. |
8 |
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Doreen
Mature couple
KEW,
Australia
October 14, 2009
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Its location - near to shopping and "cheap but good eats". Just a small little "gripe" though not a big deal - I booked two rooms and had wrongly assumed that the two rooms would be next to each other or at least on the same floor. This was rectified when we found out that the two rooms were on different floors at "check-in". |
7 |
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Yong
Family with young children
Kuala Lumpur,
Malaysia
October 2, 2009
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Close proximity to hawkers and local fares. The whole street is a gourmet paradise 24x7. |
7.5 |
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Ngee
Young couple
Utrecht,
Netherlands
September 30, 2009
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excellent comfort for the price - good value for money breakfast buffet is slow to refill and check in is slow if there is a queue |
8 |
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Leck
With friends
Singapore,
Singapore
September 30, 2009
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1. the hotel location is strategic as it located in the heart of city and near to the food stalls. 1. the air-con is not working well. we have switch to high level but still not cold enough.. 2. no toothbrush set provided. 3. change the colour of the comforter/ quilt cover. it does not match the colour theme of hotel.. |
5.5 |
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Tan
With friends
Singapore,
Singapore
September 17, 2009
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The breakfast and hotel room is alright for me. A lot of food selling outside the hotel. |
7 |
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Kuo
Family with young children
Singapore,
Singapore
September 14, 2009
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a lot of food stalls around. the hotel is near to some tourist spots too. though we indicated that we want a non-smoking floor (we have two old folks and two young kids), we were given two rooms on the smoking floor for the first night. reason given was no room available. would think that if the booking is already confirmed, rooms should be reserved accordingly. |
8.5 |
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Alvin
Young couple
Singapore,
Singapore
September 10, 2009
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Stay was good. Staff was excellent, helpful and very polite. Efficient. |
9.5 |
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Anonymous
Young couple
Malaysia
September 10, 2009
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In the heart of the city & walking distance to hawkers stall Doors & furnitures are old |
6.5 |
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Kim
Mature couple
TAMAN GRANDVIEW SANDAKAN,
Malaysia
September 8, 2009
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it is located near the famous penang night hawker stalls and yet not too near that the noise will disturb you. just a 3 minutes walk across the road to the nearly opened Times Square. |
9 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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