Putra Place, 100 Jalan Putra, Chow Kit, 50350 Kuala Lumpur, Malaysia – Show map
Very attentive hotel, big room, educated, helpful and accommodating staff, excellent restaurant.
Russel,
United States of America
The hotel is very nice. The staff was excellent and very informative!!! The hotel is under renovation so there are great deals on all the food and alcohol in the building.
Kenneth,
United States of America
Quiet and nice in room.
Yen,
Malaysia
Location Bedroom
Deblais,
United Arab Emirates
Great hotel excellent staff.
Rob,
Canada
Food and Breakfast is very very GOOD and Staff I dont have words to say very very friendly Nature
Sudesh,
India
I enjoyed the space of the room and its design. Due to renovation they offer some discounts - great idea! The stuff is really helpful and I had a great time there. Good WiFi.
Bianca,
Austria
The spacious room, the swimming and the food
Salmah,
Singapore
The hotel is nice and comfy although there is construction. The staff is easy going and helpful.
Animesh,
India
i like the location...
Sonya,
Indonesia
Sunway Putra Hotel Kuala Lumpur is located across from Putra World Trade Centre (PWTC), within the city’s main commercial district. Key transportation services are easily accessible and free Wi-Fi access is available in hotel rooms.
Sunway Putra Hotel provides a free shuttle service to Bukit Bintang and Suria KLCC, a 10-minute drive away. Kuala Lumpur International Airport is a 55-minute drive away. A free shuttle service to Kuala Lumpur Convention Centre and Bintang Walk is provided
Modern rooms are elegantly furnished and come equipped with minibars and tea/coffee makers. The private bathrooms are stocked with toiletries and a hairdryer. Select rooms include flat-screen TVs.
Guests can work out at the fitness center.
Coffee House serves an international buffet. Other dining options include a Japanese Restaurant. The Lounge and The Bar provide a relaxed atmosphere to unwind over drinks and light snacks.
We speak your language! Hotel Rooms: 618
Cards accepted at this property
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They speak your language!
Sunway Putra Hotel, Kuala Lumpur's staff speaks: Malay, English
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Outdoors
Outdoor Pool (all year)
Activities
Fitness Center
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
Internet
Free!
WiFi is available in all areas and is free of charge.
Parking
Free!
Free private parking is available on site (reservation is not needed).
Services
Room Service, Car Rental, 24-Hour Front Desk, Tour Desk, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon
General
Newspapers, Safe, Family Rooms
Malay, English
Check-in
From 3:00 PM
Check-out
Until 12:00 PM
Cancellation/
prepayment
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free!
All children under 12 years stay free of charge when using existing beds.
Free!
One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 116 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Based on 1529 reviews
Cleanliness
8.1
Comfort
8.1
Location
7.6
Facilities
7.7
Staff
8.1
Value for money
8
WiFi
6.7
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Quiet and nice in room.
Room is too far from the lift
Staff location
Renovation going on which i didnt know. Mall is closed, waiting for long for the lift
Food and Breakfast is very very GOOD and Staff I dont have words to say very very friendly Nature
Wifi Still I stayed Not connected and very poor coverage
Spacious room & near to public transportation!
I enjoyed the space of the room and its design. Due to renovation they offer some discounts - great idea! The stuff is really helpful and I had a great time there. Good WiFi.
I had the bad luck to arrive from the wrong side of the hotel, so I had to go through the renovation area to get back to the main entrance - workers were really nice but still an awkward experience.
For the first 2 days of my trip, everything was great.
I stayed at the hotel on day 6 of my trip. The toilet and shower in the bathroom were not clean.
The spacious room, the swimming and the food
The drive up to the carpark made us feel giddy. The renovation work at the adjacent mall. When we came to stay at this hotel 2 years ago, the renovation of the adjacent mall was already half way and we came again last month, it was still not done.
Nothing
It was very bad hotel because staff does not know how to deal with clients.They collect total amout of stay from day one if you don't pay ,they stop all services if you pay day by day.every day you must active your room entry card.they don't care of your complain .we will not come back this country because of the staff was very very very bad with us.
The hotel is nice and comfy although there is construction. The staff is easy going and helpful.
Sunway Putra has charged my credit card as well my debit card thereby charging me twice for the stay... Although at the time of checking out I raised the concern that they have charged me already but the receptionist and the accountant confirmed that they have not despite me showing them the sms from the bank that they have yet I paid the money today I found out that the payment has been debited from my credit card as well as my debit card. Would like this to be reversed and cleared from the management. I booked the hotel from Booking .com with the following booking no. 527027221 and pin code as 2474. So I would request that either booking.com or sunway putra management should clarify and reverse the charges
Very close to the LRT. Clean and spacious room. Renovated room. Friendly staff.
A bit far from the city centre, but if you don't bother taking the LRT it's perfect. We didn't buy the breakfast as it was expensive compared to what you can find in KL.
i like the location...
i dont like the hotel cause is renovated and first time i came i confused where to get down cause is not really look like hotel
Good place to stay at, good service by the floor people and security very helpful, rooms are very comfortable and clean. Thank you
The only think I really didn't like and frustrating to communicate with was some of the receptionist didn't know how to explain the payment and her lack of English play big part of it, my opinion she need to learn proper English. Very poor in communication when I called the receptionist and asked if the hotel have anisland tour, she didn't get back to so I had to call other hotel to see if they hotel do island tour and they did. Thank you
The pool is lovely, as is the gym. The cocktail and lounge bar upstairs was very pleasant although it felt a bit lonely. The room was of a superb quality, as was the room service. I would recommend this hotel - however I believe that the ongoing construction warrants a bit of a price reduction actually.
I travelled there with my partner and we are a mixed race couple - I am ethnically Caucasian and my partner is ethnic Chinese. The staff were wonderfully polite and attentive - to me only. We noticed this consistently and eventually my partner began to feel mildly uncomfortably walking through the common. I would suggest that staff cultural sensitivity training may be in order - to treat everyone of different appearances equally. In addition, the entrances and exits of the hotel were obscured by ongoing construction, making navigations to and from the car slightly discombobulating at times. Finally, as a vegetarian, I was hard-pressed to find satisfactory fare at any of the three restaurants located at the hotel, and would suggest something more be done about this. My partner and I would have been happy staying in on many occasions but for the lack of variety available.
Staff was quick to resolve the problems but they shouldn't have occurred at the first place. Metro stop is close to go to Batu Caves
We stayed 3 nights in this hotel. In the first night the shower was broken so we had to change room in the next day. In the second day, there was a big stain of yellow thing so we had to wait the housekeepers to change all the sheets. Breakfast was poor if this is really 4 or 5 star hotel. It was difficult to find clean glasses. There was a group of Indian men who were able to bring prostitutes in the hotel without any problem. It wasn't nice to see at all. The hotel is under construction so you have to pass through all construction area and workers which is not very confortamble.
I like the environent
I am a frequent visitor and expect some special promotions/treatment.
Large room. Comfortable
Renovations noisy. Puddles of water at entrance of hotel when it rains. Only one lift functioning. No places for shopping nearby at this moment. .
My check out is poorly handeld
Hotel is under renovàtion
This is a 5 star hotel that is undergoing much needed renovations. The staff and service is 5 star quality. The room are a bit dated ( small tube televisions) but are quite spacious.
Nothing.
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