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Sunway Resort Hotel & Spa
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| Room type | Max | Rate |
|---|---|---|
| Superior Room at Pyramid Tower |
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Show prices |
| Premier Room at Sunway Resort |
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Show prices |
| Club Room at Sunway Resort |
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Show prices |
| Studio Room at Pyramid Suites |
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Show prices |
Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-Smoking Rooms, Rooms/Facilities for Disabled Guests, Elevator, Express Check-In/Check-Out, Safety Deposit Box, Luggage Storage, Shops in Hotel.
Tennis Court, Fitness Centre, Spa & Wellness Centre, Massage, Children's Playground, Hiking, Cycling, Bowling, Outdoor Swimming Pool.
Room Service, Meeting/Banquet Facilities, Business Centre, Babysitting/Child Services, Laundry, Dry Cleaning, Barber/Beauty Shop, Breakfast in the Room, Ironing Service, Bridal Suite, Currency Exchange, Souvenirs/Gift Shop, Car Rental, Tour Desk, Fax/Photocopying, Ticket Service.
Wireless internet is available in the hotel rooms and costs MYR 58.00 per 24 hours.
Free private parking is possible on site.
16:00 - 00:00 hours
Until 12:00 hours
If cancelled up to 3 days before date of arrival, no fee will be charged.
If cancelled later or in case of no-show, the first night will be charged.
All children under 11 years stay free of charge when using existing bedding.
All children under 2 years stay free of charge for cots.
All older children or adults are charged MYR 92.00 per night and person for extra beds.
Maximum capacity of extra beds/babycots in a room is 1.
Any extra bedding is upon request and needs to be confirmed by the hotel.
Supplements will not be calculated automatically in the total costs and have to be paid separately in the hotel.
Pets are not allowed.
American Express, Visa, Euro/Mastercard, Diners Club, JCB
The hotel reserves the right to pre-authorise credit cards prior to arrival.
Your reservation is absolutely secure. All personal data is encrypted and will be processed in a secure way.
Booking.com takes the privacy of your personal data very seriously. Your personal information will only be used to process your booking. For more information, read our
privacy statement.
Booking.com will not charge you any reservation fees for making this booking, nor charge your credit card. You will simply pay for your stay at the hotel.
Cancellation is free of charge provided you adhere to the notification period stated in the hotel cancellation policy (see "Hotel Policies").
More information can be found in our
terms and conditions.
The guest reviews are submitted by our customers after their stay at
Sunway Resort Hotel & Spa.
They are opinions of guests that reflect their experiences when staying at this hotel.
Based on
125
reviews
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Show scores of: |
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Ghaffar
Family with young children
Kawasaki,
Japan
December 28, 2009
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easy to access shoping center and sunway lagoon park. |
5 |
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Mohammed
Young couple
Isa Town,
Bahrain
December 22, 2009
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theme park view |
9.5 |
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Kokwee
Family with young children
Singapore,
Singapore
December 16, 2009
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The staff are extremely nice and helpful, we arrived at 10 am when check-in is 4pm. They let us have one of the four rooms first so our elderly and young could rest and take medication as 3 of us were sick. Staff are polite, we were greeted on every meeting. I think the reservation could help to offer more choices of transfer from KLIA to Sunway, they only gave me the option of a 8 seater for RM$250 per way per van. It would have costed RM$500 to fetch 14 of us, 9 adults and 5 children. We finally took from the Limo service at RM$255 for 3 cabs. I've checked with Charmine from your taxi counter and she confirmed that they have RM$120 for a 7 seater cab, which would be good to fetch all of us if I had taken 2 units. I do wish the hotel could look into improving that, we actually intend to engage the transfer from hotel as it is deem more reliable. We were disappointed that the price was too high and had no other option. I could have saved us lots of anxiety. |
10 |
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Sylwester
Young couple
Parma,
United States of America
December 14, 2009
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Enjoyed the room layout, the location of the hotel, privacy, staff, and the nightlife at and around the hotel. |
8.5 |
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Anonymous
Group
Brunei Darussalam
December 12, 2009
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linked to the shopping mall. free ice dispensing machine. we arrive early and we got checked in. friendly staffs. breakfast selection was great and the food was refilled up till the end of breakfast time at 10.30am. Free newspaper. fridge was kept empty so no worries about charges from minibar. Elevators are usually quite readily available. Pool was a bit far. Airconditioner keeps on resetting itself after midnight (kept on waking up a couple of times to lower the temperature again). Housecleaning time is inconsistent (one day it was in the morning, the next day was late in the afternoon). Toilet was situated in a corner (boxed in by two walls so it was quite narrow). terrible cellphone reception in the room. Mosquitoes are quite commonly seen. Walls are a bit thin. |
7 |
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Yasser
Family with older children
Riyadh,
Saudi Arabia
December 11, 2009
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Room view. Non smoking was not available during my stay. |
7 |
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Mustafa
Family with young children
Dhahran,
Saudi Arabia
December 8, 2009
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The location of this hotel was really nice; just beside the Sunway Lagoon Theme Park. The Club Lounge was very pleasant. The toilet's door lacks a door in the Club lock which is very embracing for families with young kids. |
7.5 |
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Abdulla
Mature couple
udhailiyah,
Saudi Arabia
December 6, 2009
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The park & mall, the breakfast, cleaness of the room. check in/out process takes long time, you need to wait in long Q |
8.5 |
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Mhd
Family with young children
Sharjah,
United Arab Emirates
December 6, 2009
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Don't get confused between Sunway Resort hotel (5 stars) and Sunway Pyramid (4 stars). they are adjacent, but check what you have paid for. elevators to upper rooms in Sunway Pyramid tower hotel is one level below the receiption, and you have to use the stairs one level down to reach the elevator that will take you up !! Unexpected problem. |
8 |
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Mohamed
With friends
Abu Dhabi,
United Arab Emirates
December 5, 2009
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Everything was perfect |
8.5 |
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Anonymous
Family with young children
United Arab Emirates
December 4, 2009
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the whole family enjoyed the entire stay at Sunwaylagoon. |
7.5 |
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Abdullah
Young couple
Abu Dhabi,
United Arab Emirates
December 2, 2009
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Theme park near the hotel, Mall near the hotel, good facilities and room service. They changed my room upon request to a Lagoon facing room. Entertaining. Buffet breakfast was very good On the bed back, oily hand marks were stamped and not cleaned properly. I think some cleaning personnel needs little training, but this is not serious drawback as the rest of the room was clean. |
9 |
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Ali
Young couple
Rabigh,
Saudi Arabia
November 30, 2009
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is is so easy to reach the water park (2 min walkong) and additional to that the breakfast was so excellent. I thik the area deserve Max. 1 to 2 days to stay on. Games of Water park which near by the hotel are old games and need to be renewed or changed |
8.5 |
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Peng
Family with young children
sengkang,
Singapore
November 29, 2009
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very good for people have kids,place is very convernion.food at sunway beach very expencies. i like this hotel very much, it very clean |
9.5 |
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Anonymous
Young couple
Saudi Arabia
November 28, 2009
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Every Things was excellent |
9.5 |
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Mohammed
Family with young children
alhassa,
Saudi Arabia
November 21, 2009
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They don't speak English perfectly... |
10 |
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Sim
Group
Kuching, Sarawak,
Malaysia
November 21, 2009
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Clean, comfort. easy for shopping. |
7.5 |
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Steve
Mature couple
Perth,
Australia
November 11, 2009
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I enjoyed the club room.The staff throughout were excellent |
9.5 |
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Jaysi
With friends
Singapore,
Singapore
November 4, 2009
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Great customer service.. Staff provided a connecting room during my stay though we didnt ask for it till we checked into the hotel, which was what we wanted. |
8.5 |
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Saad
Family with young children
Jubail,
Saudi Arabia
November 2, 2009
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Nice hotel comparing with its price and the location is very good. |
8 |
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Anonymous
Young couple
Qatar
November 1, 2009
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Hotel Services & Cleanless Yes, Old rooms, Old and cheap TVs, No Arabic or interesting channels! |
9 |
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Hup
Solo traveller
Bayan Lepas,
Malaysia
October 28, 2009
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at least the restaurant food... it's old for the room...internet, should come as part of the package...this is not a budget hotel, where would expect to have the tools available, like iron...howeve this is centralized...dissapointed. |
4.5 |
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Kkaren
Family with older children
Seria,
Brunei Darussalam
October 27, 2009
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We liked both rooms, one for 2 adults and one for 3 kids. Good size bathroom. Good location for shopping without going to the city. Good breakfast No train link to city |
8 |
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Abdul
Solo traveller
Gauteng, Pretoria,
South Africa
October 26, 2009
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Everything was perfect and the staff was outstanding and very helpfull. |
10 |
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Anonymous
Young couple
Spain
October 23, 2009
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I was given a lovely room with a wonderful view and the staff were very polite. The breakfast is good. Hotel in good location for shopping. Miss the daily newspaper. |
7.5 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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