Swiss-Garden Golf Resort & Spa, Damai Laut  

de rust, aapjes rondom het hotel, strand, kamerservice; 2x per dag schonen handdoeken, 2x per dag wordt je bed opgemaakt, dagelijks een chocolaatje op de nachtkastje.

Het complex lag ver van de stad en we vonden het jammer dat het hotelbusje niet meer dan 2x per dag naar het centrum ging.

Being able to drive there and then forget about the car. Long walks on the beach. Relaxing on the balcony over looking the Straits.

Whist the food was generally very good and the staff pleasant and eager to please, it was very busy so the breakfast buffet was not replenished, the staff were not all well trained and on one evening the only way to get a meal without waiting an hour was room service.

The spa was excellent, Thai Taste and Peach Blossom rest. served delicious and appetizing food. The housekeeping was superb as well.

Lots of flies around; but being a coastal area..it was tolerable. Perhaps some fly zappers located around the premise?

The set up, location and friendly staffs.

The housekeeping needs to be improved and the charges of dinner buffer is too expensive. But the price for ala cart in terrace garden is fair. the towel provided at pool need to be change, some with holes and so obvious its so old. the wall between rooms is so thin, can hear conversation from next room so clearly even the guests in next room just talking in normal voice tone.

Resort very nice and relaxing, a lot of activity for family.

quite far from main road (15 minutes drive) and limited parking.

We work in Malaysia and spent the labour day holiday weekend at this hotel. We were fortunate to be upgraded to a honeymoon suite. Despite the fact that the hotel was full, it still felt spacious and all of the staff were charming and had time for us. The hotel has beautiful views across to Pangkor Island from the magnificent open-air foyer. The gardens are very mature and attractive. We particularly enjoyed the snorkelling boat trip. The snorkelling itself was awful but the trip in a small boat that skimmed across the sea and around the islands was fun and, without really trying, we saw a number hornbills and many sea eagles. We also very much enjoyed the sunset barbecue at the Gayam beach bar.

Great view, large swimming pool, many facilitues like gym & gameroom.. Complimentary nonmotorized sports like kayak & archery.

I like the sea view of the Deluxe Sea view room, and the swimming pool.

Shockingly poor customer service for a 4-star hotel and it is painful for me to say as a Malaysian. The staff at the front desk and at the restaurants clearly lack training in hospitality and tourism. Whilst the choice of buffet breakfast is satisfatory, the hygience and the quality of the food need urgent attention. Waited for half an hour at the spa and no one turned up to assist, absolutely shocking. Went to the swimming pool at 7.15pm and was told that they had run out of towels, despite the pool closes at 8pm.

Secluded location, Huge area coverage with own golf course

Quality of service Ageing activity mediums and tools Availability of activity mediums, (only one of each, always occupied or not working) Cleanliness in eateries (too many flies)

Good location and lot of activities/games

Room were poorly fubrished

Sewage pipe outlet onto beach. Very bad smell. Bed linen did not smell fresh. Armchair in bedroom greasy. Bathrooms smelt very unclean. Lunch order seved in plastic tubs.

The scenery and the ambience was simply lovely and the rooms were cosy

1) The room was not ready by 3pm 2) the room was not cleaned well and we could smell the stench from the toilet 3) the breakfast spread was not appetising 4) Overall the service from the front desk was not up to mark.

The room very old n not well maintained. Service very bad and staff not well training in Hotel hospitality business. We very disappointed and will not come back again to stay at this hotel.