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117 Jalan Pudu, Bukit Bintang, 55100 Kuala Lumpur, Malaysia – Show map
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448 properties in Kuala Lumpur
Including hotels, apartments, villas and more.
1941 verified reviews
They speak your language
Swiss-Garden Residences Kuala Lumpur's staff speaks: Malay, English
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BBQ Facilities, Outdoor Pool
Ping-Pong, Racquetball, Sauna, Fitness Center, Massage, Game Room, Playground
Food & Drink
Restaurant, Bar, Breakfast in the Room, Buffet-Style Restaurant
Wired internet is available in the hotel rooms and costs MYR 10 per 24 hours.
WiFi is available in the hotel rooms and costs MYR 10 per 24 hours.
Private parking is available on site (reservation is not needed) and charges apply.
Room Service, Packed Lunches, Car Rental, Shuttle Service (free), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 98 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 1941 reviews
Value for money
Show reviews from:
Enjoy my stay, good location
Spacious rooms, nice pool
Rooms could do with a fresh coat of paint... Walls are a little stained from years of use.
style of apartment
breakfast view price so high
Apartments facility and interior design offers an appealing looks of 5 star rating.
nice hotel for family travel...
Everything was fine. Staff response is fast.
Room, Facilities, Staff are very accommodating
Convenient location, spacious rooms and beautiful pool are. Value for money.
Front desk staff was not so courteous.
Spacious room, location
Service was horrible, male indian staff at front desk was extremely rude and insist we check out after one night when we were booked in three nights. I tried to explain that we were booked for a longer stay but he insisted we check out immediately. After realizing his mistake, he refused to apologize. Terrible terrible service.
Mega spacious appartments with a stunning view. Clean and with the oppurtunity to open windows. Fantastic street to eat nearby (Jin Along) and a nice pool and Sauna. Friendly staff as well.
Our window (appartment 2805) didn't close properly (faulty design?) so even though they were closed you could still hear the city. Also a pair of relaxing chairs at the sauna would be nice.
Only the location
The internet was not smooth. The signals in the room were not adequate. Also the reception staff was not too slow and not courteous. I had booked one room for two days and when on checkout, checked the bill, I was charged for two rooms. The front desk staff kept on insisting that you must have booked two rooms and only on my shouting promised to check. Ofcourse they were proven wrong !!!. Would never stay here again !
I got ripped off twice, first saying there are double booking so I'll be double charged luckily I didn't however I had to pay higher rate. Second with the parking ticket as I paid twice.
staff hospitality srrvices provided price range etc
1)The location of the apartments, walking distance to shops and monorail station. 2) The apartment was of a nice design.
1) Front counter staff were poorly trained and always seemed busy but not for the guest. 2) Cleaners did not clean apartment to a good standard. Carpets not cleaned. Cleaners did not even wipe tables down as there was an empty bottle on it. J mean come on five star I think not. 3) dishes can only be used once as no cleaning products left for your use unless you buy your own. 4) TV & ipod speakers could not be used at times as the power plug did not match the local power connection. So if you did not have your own adaptor bad luck to you. 5) check early to catch flight but wasted 10 mins calling out for the front counter staff. Overall just poor staff service and attitude.
The room is good and clean, security guard is helpful and honest I dropped my parking voucher but the security make it a point to deliver it to my room, and never fail to show me direction each time I exit the hotel. Well done for this
Staff is impatient and hot tempered. When I called the receptionist as I couldn't reach the room service line after multiple calls the front office gave me a loud sigh and impatient tone. Another thing was this front office staff named Nooriz he was rude in explaining to me when we encounter some misunderstanding upon check out. He even slot in my debit card into the electronic payment machine to do transaction without my permission instead of earlier on that he saying that he need my card to verify on the number only. I consider that is equivalent to rob me indirectly. Later on he forced me to sign on the machine generated receipt to confirm the payment which is totally rude. I actually encounter similar incident when I booked my room using debit card in Fahrenheit hotel but the staff there is well knowledges on such thing and they treat me well manners. I am so disappointed with incompetent staff in handling such a small matter in such a big hotel
This is a nice, moderately priced hotel although currently road works around the hotel are posing a challenge to navigation in the vicinity. Overall a good experience. The children liked the playground. The swimming pool looked promising. But I would suggest 2 things. First food at the restaurant really quite poor and definitely not value for money. Secondly make washing powder available for sale at the launderette. You cannot expect patrons to bring along such an item. You can buy washing powder on the ground floor shop but you have to buy in bigger amounts than you need esp if u are staying a short while. But the point is, why the extra hassle? Make it available at the launderette. Point for hotel to consider: We stayed on the 30th floor. For a while there was very heavy rain. Shouldn't the lifts stop working?
Food, really quits bad No washing powder on sale at launderette Response to repair phone took too long.
Loved the facility and everything about it compared to the price. I HIGHLY recommend it. The best part was the welcoming team, they have a receptionist I can't recall her name but she was so much welcoming. The food is good as well.
Some stuff were not as clean as needed but they immediately replaced them. Something you can completely ignore as they immediately fixed it.
Great facilities apartment with modern deco and setting. Gym, swimming pools and squash court available. Location wise is good for shopping or even sightseeing as the KL Tower is nearby.
One of the air conditioning not function well. Baby cot was requested in early booking, but it was not available due to limited number. Location of the parking ticket gate is ridiculous.
Rooms spacious and had everything we needed
Some front desk staff could have been more polite and friendly !
A good location. Easy access to many places
The check in time is 1500 hrs. If arriving morning, try to book previous day so that you can get the room early without spending half of your day at the lobby.
-location -design -ambience
-air conditioning not cold enough -need more variety of food during breakfast -have to pay for parking on the day you check out
the location is excellent, the staff is very kind, pool and other facilites are also great.
Need waiting long time due to room not ready. Poor time managements. Bathroom drainage block and flooding. Room bad smell.
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