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Swiss-Garden Resort & Spa
2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, 26100 Kuantan – Show map
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39 properties in Kuantan
Including hotels, apartments, villas and more.
488 verified reviews
We speak your language
Swiss-Garden Resort & Spa's staff speak: Chinese, Malay, English
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Outdoor Pool, Grounds, Terrace
Tennis Court, Ping-Pong, Sauna, Fitness Center, Spa, Massage, Game Room, Playground
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
WiFi is available in the hotel rooms and charges apply.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (free), 24-Hour Front Desk, Currency Exchange, Tour Desk, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms
Chinese, Malay, English
3:00 PM - 4:00 PM
12:00 PM - 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 85 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Swiss-Garden Resort & Spa accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that free Wi-Fi is only available in the lobby for the first 2 hours. Wi-Fi in the rooms is chargeable.
Based on 488 reviews
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The hotel has a good relaxation ambiance. Its great for family getaway. Room and overall hotel is clean. Hotel staff is friendly and helpfull
The hotel food is lousy
overall its a good venue for events and leisure. i dont really have the time to explore but the breakfast spread is real good. the room spacious enough and comfortable. all amenities in the room is commendable. pleasant resort for family and business
the toilet at the lobby area really needs maintenance the parking space is a bit way too far for veterans please update your location in waze. waze brings us to Aspa Cottage in the middle of nowhere. its a bit upsetting to find you are way far off. Please provide more signages from the Jabor interchange or even as far back as Kuantan exit.
1) Pleasant lobby. 2) Spacious swimming pool. 3) Wide and long sandy beach that stretches for miles. Great for jogging during low tides.4) Saw some dolphins just off the shore.
1) My room was just next to the Pub/Bar and the music was way too loud esp for those who are sensitive to sound. 2) The swimming pool is too deep (5 feet throughout) for a recreational pool. Definitely NOT a pool for non-swimmers. Young swimmers have to constantly tread water or have to hang on to the sides. One cannot freely 'hang around' the pool to soak up the fun. Should lower the water level to 4 feet for a recreational pool.
The location and the beach. Clean beach. Hotel facilities.
Spacious room Good breakfast selection Good size swimming pool Excellent service from parrot bar near the beach View from the room is amazing
Slow front office staff Lack of cleanliness in the room and swimming pool
Breakfast not so much choices compare with the hotel price. Room looks old.
the front staff was patient and nice although it was a holiday raya day, limited staff. but good job for her!
facilities for game room is quite redundant. sad case.
Bed was comfortable Good selection at breakfast
Location, it was miles from anything! Weird decor Room smelt horrible
Lobby Swimming pool
Bed Beach Breakfast
Resort food was very expensive
Swimming pool,beach and first two days of breakfast will be in memories of my children. Excellent maintenance response.
Sport equipment old. Need to be replaced. and also the last day of breakfast seem like not enough staff. Hope happened only that day.
The location was good, near the beach and breakfast was not bad.
There was no free wifi in the room and the staff were not very helpful. 41/2 Star hotel feels like 2 star..and there's only toilet in the family room which is inconvenient.
Hotel facilities and swimming pool....
Daytime sitting at lobby living area is hot and air ventilation poor.....
Near with the beach
I think the hotel is under manning. Service is slow, have to call 4 times just to order food via room service. Staff need to be trained to smile and say 'sorry'.
easy access to city area, yet u have the access to a nice beach. Staff service are very good
Breakfast very good Service excellent
No restaurants to walk to Very busy due to ramadan
Nothing at all
Mattress & pillows are if bad quality, very old & not comfortable. A serious need for an upgrade & to refresh the entire resort. Food are lousy.
Good location by the beach. Great sea view.
Rooms and toilets need upgrade.
Dinner a la cart was good
Cleanliness , I found 4 cockroaches in my room. Isolated location
Breakfast counter a bit disappointed,too crowded
room furniture abit old...
Swimming pool and breakfast and free newspaper
Chinese restaurant was very nice. Great food and service. Pool and beach area very relaxing. Location out of Kuantan is nice, away from traffic jams.
Breakfast was not so good. Both children got sting by jellyfish. Traffic in Kuantan was horrible - one hour to get out of shopping centre. Staff should promote local restaurants more instead of sending us to shopping centre. Children should be allowed into spa with an adult.
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