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2656-2657, Mukim Sungai Karang, Balok Beach, Beserah, 26100 Kuantan, Malaysia – Show map
Swiss-Garden Resort & Spa Kuantan is nestled on the pristine Balok beach fronting the azure waters of South China Sea in Peninsular Malaysia. The resort offers timeless contemporary elegance with a sophisticated blend of luxury. The resort's 304 rooms and suites are equipped with modern amenities and features traditional motifs, a reflection of the country's cultural heritage.
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46 properties in Kuantan
Including hotels, apartments, villas and more.
620 verified reviews
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Swiss-Garden Beach Resort, Kuantan's staff speaks: Chinese, Malay, English
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Outdoor Pool, Grounds, Terrace
Tennis Court, Ping-Pong, Sauna, Fitness Center, Spa, Massage, Game Room, Playground
Food & Drink
Bar, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in the hotel rooms and charges apply.
Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (free), 24-Hour Front Desk, Currency Exchange, Tour Desk, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Paid WiFi, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms
Chinese, Malay, English
South China Sea (0 miles)
3:00 PM - 4:00 PM
12:00 PM - 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 85 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 619 reviews
Value for money
Show reviews from:
Situated along the shores of Kampong Tanjong, Swiss Garden Resort Residences Kuantan offers homely and comfortable accommodation with easy access to the beach.
Score from 82 reviews Review score
The Vistana Hotel Kuantan is only a 10-minute drive from the Royal Pahang Golf Club and the Teluk Cempedak Beach. It has an outdoor pool, and features spacious guest rooms and free private parking.
Score from 383 reviews Very good
The Legend Resort, Cherating offers beachfront accommodations along Malaysia’s East Coast, 28 miles from Kuantan. The hotel offers free Wi-Fi, a restaurant and an outdoor pool.
Score from 613 reviews Review score
Enjoying a dreamy beachfront location on Teluk Chempedak, Hyatt Regency Resort offers luxurious rooms with private terraces.
Score from 218 reviews Good
my car was scratched at the hotel car park,the respond from the hotel management was totally disappointed, only told me to park at my own risk,not even a comfort message for the incident or not even a cup of coffee to me over this unpleasant experienced which took place in their hotel.i felt like im deserving for this matter for coming to stay with them.will not recommend to anyone.
Many xtxts for kids and most of them are foc..all u have to do is go to the gym, and request for the stuff... coloring set, pingpong set, ps3,giant "dam ular" n many more.. The white n clean sandy beach,friendly staff,
Noted that one of staff at swimming pool not friendly n polite.need improvement.
When I checked in to the hotel I've asked for a sea view room coz its a beach resort and was intrigued by the photos I've seen here. However, I got disappointed when they said they could only provide a garden view. I said okay. But when I checked d view in my room it has d worst view as they gave me a forest view! As if I'm in the jungle! The bedsheets had stains on it, it wasn't that clean and it was itchy. Bugs and flies were inside the room too. Worst one day stay experience! The staff were quite okay, breakfast was okay. Overall, I am not satisfied and will definitely not stay in this hotel again.
We had a family room. The inner room didn´t have any windows and it was therefore dark and it gave the feeling of tightness. The internet connection was slow. Not enough towels were provided in the room. The hair dryer was fixed to the mirror stand in the room and it was therefore not possible to use it anywhere else in the room.
Staff were all very friendly and took time for us. We stayed there to celebrate our father´s special birthday and they arranged a cake for us even with a very short notice. The hotel was not crowded, so we could use any facilities with ease.
The room is not clean, there is no privacy and no wifi
The beach and the pool side
Spotty wifi, terrible TV reception, outrageously expensive food, unhelpful staff
Water heater not working well...
The resort is very near to town n have a great beach..
Mosquitoes in the room
Location & amenities
Staff too egois
We like the room. The beach was nice, clean with lots of space for the guests.
wifi need to pay rm10..
check properly room in terms of towel..
lack of beach activities like parasailing. saw a couple but it turned out to be privately owned. lack of options in f&b choices (but not a major issue since kuantan is still nearby).
right next to the beach, the atmosphere is very relaxing. very accomodating staffs, even when i checked out quite late. calm surroundings. oh, and a nice lobby to hang out at night.
Pool and sea side
Buffet need to be improved! Games at the entertainment centre need to be repaired and re installed.
The beach! Hotel lobby is convenient for relax and leisure!
Stained bed linen . Had to ask housekeeping to replace duvet cover and bed sheets.
Accommodated early check in at 1 pm as opposed to 3 pm .
Free WIFI was only for 2 hours.
The beach:clean with soft sand. The ala carte dinner menu was good.
We were expecting a better view from our room as we upgraded to sea view. However our complain was taken very serious and Liss from the costumer relations service made sure we left happy.
Comparing to other hotels in Asia we stayed, it was very good value for money! Cozy rooms, nice room service, clean pool and beach area, very friendly staff!
The food was not to my taste, steak was not good. Mozzie swarms in the pool men's room.
Good checkin despite being busy due to CNY, gardens, loungers on the beach, view from the room. very helpful valet who parked out car each day.
the bed sheet is dirty and seems like haven't been changed. Toilet isn't working properly for our room. breakfast not much variety and we didn't get a good room view
We stay in a family suite. The second room with single beds is having airconditioning problem. It's quite hot sleeping in that room at night.
I love the family friendly environment & facilities. Swimming pool is large. Beach is so beautiful. Staffs are friendly.
I found stains on the bedding which is terrible .
Close to the beach
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