Swiss Inn Kuala Lumpur  

the food was nice and the staff at the reception are kind.

the shower and wifi not working for 2 days

Good location, in the middle of Chinatown and not too far from metro stations. Early check-in (they let us check in at 7 A.M.) and free luggage storage after check-out. Free wi-fi in the rooms. Quite a nice restaurant and breakfast.

Rooms could have been cleaner, no window in the room. A bit old-looking. Would not recommend it for a long stay in Kuala Lumpur, but ok for a couple of nights.

The best thing about this hotel was the staff, not that the hotel it's self wasn't lovely...it was! The receptionist Nora was fantastic, we got to the hotel at around 4.30am as our night bus from Singapore arrived early. We thought we were in for a very lengthy wait to get checked in but Nora got us in our room 9 hours early!! So instead of lying about in reception we got our heads down..result!!! Breakfast was really nice, just needed to get down there early so there's plenty of grub left! We stayed for 3 nights and would definitely stay again!! Tom & Katie...England

I was extremely surprised and delighted with the hotel I used as a wind down and transition to home (Perth) from travelling in India. The reception girl was extremely accommodating and pleasent. The room was very comfortable. Located in China Town, there were many restaurants and food establishments within five minutes at most. Considering I selected the hotel on the internet, I had assumed it was budget for the price I was paying, I was very pleased and happy with the location and price. Not often can I give such a reccomendation. I will stay there next time I go. Thankyou.

The breakfast was dry and tasteless. The way and access to the cafe is very inconvenient . Beds had bed bugs.

size of the room,the toilet smells,

Swiss Inn KL is value for money. The service is excellent, staff are friendly and courteous. The food at the Cafe Petaling of Swiss Inn is very good. Since the hotel is situated in Petaling Street Chinatown, shopping at bargain prices is a few steps away. I would recommend this hotel to all travellers to KL and also hope to stay there again next year.

Everything went well at 1st but then we realized that there was no fridge in our room. Also, we were only given 2 towels for our Family Room. On the last day of our 3-day stay, the worst thing happened. As my wife was giving my 3 year old son a bath when the water stopped running. He was still covered with soap when it happened. She had to use bottled water to clear him of the soap. We called the receptionist to inform her of the problem and she said to wait for the maintenance crew to arrive. As we waited, I left the tap on and a few minutes later muddy water started pouring out of the tap. From no water at all to muddy and smelly water. We called the receptionist again but she gave the same response. the maintenance crew didn't arrive for more than 1/2 half an hour. Feeling frustrated, we checked out way earlier than we were supposed to. We had no choice but to check out without using the bathroom. We had to go to the nearest mall to relieve ourselves before getting on our bus ride home.

A lot of food nearby and able to get more sourveniors as Petaling Street is a walking distance.

Fantastic location right in the hub of Chinatown, and very reasonably priced. We liked it so much we made a return visit!

The time I was sleeping with my eyes closed

Cramped - hotel is not what it looks on the website.

The room and bathroom is very small. The bathroom is narrow and it only have one faucet. If you want to cleanup your ass you can only use tissue paper.