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Show map The Krystal Suites, Penang

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Newest reviews for The Krystal Suites, Penang

  • Norain
      Malaysia
    August 3, 2014

    Free & ample parking space provided.

    The drapes were not properly fitted, so it looks clumsy. For 2 bedroom suite, it should be equipped with 4 of everything. There was only 1 glass, 2 plates & 2 bowls.

    6.7

  • Oon
      Malaysia
    July 23, 2014

    Old furniture

    5.4

  • Sazrul
      Malaysia
    July 22, 2014

    Aircondition

    5

  • Abd.rahman
      Malaysia
    July 22, 2014

    The location

    Parking system when check out

    6.3

  • Marcus
      Malaysia
    July 20, 2014

    none

    Rooms are badly maintained, scary parking, old and dirty!

    4.6

  • Dena
      United States of America
    July 3, 2014

    The staff was kind and the hotel was safe. The bed linen was very clean.

    The hotel is really run down. The room was huge and spacious but the carpet was very old and felt gross. The fixtures were all falling apart and needed upgrading. The furniture was mismatched and frumpy. The area outside of the gym looked like a construction zone...it was just very uncared for.

    5

  • Tobin
      Malaysia
    June 27, 2014

    Close to airport. Close to Queensbay Mall. Nice staff.

    First day, didn't get towels until late at night. In spite of being close to Queensbay Mall, surprisingly difficult to get there; quite difficult to walk, even though so close; have to walk long way around or wait on main street for bus or get a taxi just to go 0.9 kms.

    6.7

  • Tan
      Malaysia
    June 25, 2014

    Convenient easy drive to town and budget.

    Smelly carpet

    5.8

  • Mohd
      Malaysia
    June 25, 2014

    Big room

    Aircond not maintain, leakage. Old TV, picture have no color noisy, gym music too loud, can hear from room till night. change room still same problem.

    5.8

  • Nalliah
      Malaysia
    June 23, 2014

    Only have one bathroom.

    6.7

  • Zainolabidin
      Singapore
    June 20, 2014

    Location is good

    The entire apartment needs a total refurbishment including the receptionist area

    2.5

  • Sandip
      Singapore
    June 18, 2014

    Nothing

    Unhygenic washrooms, stained curtains, sticky carpets, horrible corridor. Washroom was a joke... Rundown sofas.

    2.9

  • Wan
      Malaysia
    June 15, 2014

    Room

    difficult to find halal food nearby

    7.9

  • Zaiton
      Malaysia
    June 14, 2014

    The spacious room The privacy The dining and tv area The recreation on 8 th floor

    The shower holder was missing. The bathroom sink waterhole plug was missing. The bedroom air conditioning was weak i.e. Not cold The waiting time for porter trolley was too long. You have to get more than just 2 units. The lobby was too warm. Made waiting for the trolley even more strenous.

    7.5

  • Pinky
      Malaysia
    June 11, 2014

    Need major revamp in the rooms. I have been to Krystal Suites for many years and they are going from top to bottom. They used to have this card system whereby the card functionality is to connect electricity to the room but now they have removed it. Carpet is too dirty. We prefer to remove shoes while in the room but maintenance staffs come in with their shoes on as well as other guests who book the room. WHen u walk on the carpet bare footed u have the sticky feeling on your feet. Towels are not available each time. Must wait until late evening and by then we go out for dinner and the staff enter the room without our knowledge to put the towels although we have a sign which says "DO NOT DISTURB". Sofa has squeaky sound.

    5

  • Wong
      Malaysia
    June 6, 2014

    Spacious living, dining & bedrooms

    1. Dirty toilets, smoky bedrooms. 2. Old television set and limited channels. 3. Old sofa set. 4. No cooking facilities.

    3.8

  • Anonymous
      Malaysia
    June 1, 2014

    Value for money

    No comment

    7.5

  • Fairuz
      Malaysia
    May 27, 2014

    i like the room and its worth for family travelling with kids...

    it looks a lil bit run down...but can improve...

    6.7

  • Yasmin
      Malaysia
    May 21, 2014

    I like the environment of the hotel. The location of the hotel is very close to QueensBay mall, I can reach there by foot. And there's a lot of food. xD

    None.

    7.9

  • Mohd
      Malaysia
    May 16, 2014

    value for money

    security... more scary the serrounding area.

    9.2

  • Anonymous
      Malaysia
    May 12, 2014

    Almost everything.

    Nothing special

    7.1

  • Patricia
      Australia
    May 11, 2014

    The internet connection was good. The staff were obliging. The air conditioning worked. Nice views.

    The apartment was dirty, stains in the carpets, cracks in the walls, torn furniture, broken lamps, dirty towels, dirty cups, cupboards falling off the walls. The room was in a very bad state of repair. The TV did not work. We had booked for 5 nights but only stayed one night.

    3.8

  • Rezal
      Malaysia
    May 8, 2014

    location is quite near queensbay mall. room was comfortable enough.

    children swimming pool was closed. need to change tv to flat screen. need to change sofa set.

    5.8

  • Azhari
      Malaysia
    May 8, 2014

    The room spacious

    The location, the staff, the room and car park. The location is at jam area. Thus you have to wait till the jam okay. The room not like picture at all with old furniture like haunted apartment. The staff not really friendly and we definitely not recomend this hotel to anyone.

    2.5

  • Anonymous
      Malaysia
    May 4, 2014

    view from the swimming pool were superb!!!

    kids pool closed but no maintenance work done.... dirty, not enough staff...

    4.2

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