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No 1 Sutera Harbour Boulevard, 88100 Kota Kinabalu, Malaysia – Show map
|Magellan Club Suite|
|Deluxe Double or Twin Room with Garden View|
|Deluxe Double or Twin Room with Sea View|
|Magellan Club Double or Twin Room with Sea View|
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151 properties in Kota Kinabalu
Including hotels, apartments, villas and more.
331 verified reviews
They speak your language
The Magellan Sutera's staff speaks: Chinese, Malay, English
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Outdoor Pool, Grounds
Tennis Court, Golf Course (within 2 miles), Fishing, Pool Table, Ping-Pong, Windsurfing, Cycling, Bowling, Diving, Racquetball, Snorkeling, Sauna, Fitness Center, Spa, Massage, Private Beach Area, Bicycle Rental, Game Room, Playground, Karaoke
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Airport Shuttle, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
Chinese, Malay, English
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 150 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 331 reviews
Value for money
Show reviews from:
Part of the Sutera Harbour Resort, The Pacific Sutera offers contemporary rooms with beautiful views of the South China Sea and its 27-hole golf course. An outdoor pool and bowling alley are...
Score from 479 reviews Very good
Featuring 3 outdoor pools and an award-winning golf course, Nexus Resort & Spa provides relaxing stays in spacious rooms.
Score from 412 reviews Review score
Winning multiple awards from top leisure magazines, Shangri-La Tanjung Aru offers 5-star luxury with world-class CHI Spa, 7 dining options and an outdoor pool with water jets.
Score from 529 reviews Very good
A one minute walk from Gaya Street Sunday Market and Sabah Tourism Board, Hotel Sixty3 offers modern rooms with a flat-screen TV and free Wi-Fi.
Score from 679 reviews Very good
The BED! Breakfast - good spread and very nice staff
Position of resort is beautiful and being able to use all the facilities of the Sutera Harbour resort property such as the marina and golf course is a plus. Staff very helpful and friendly. They couldn't do enough for you.Hourly shuttle into town was very useful.
Bed in Magellan club room was very hard and caused a few bad nights sleep until we asked to be moved to a smaller room with a balcony and a more comfortable bed. Walkways to rooms facing the sea front need cafe blinds to be used when heavy rain comes as it did on our holiday. it became a hazard to walk back to our room. Food in restaurants are more focussed on Asian cuisine than Western tastes.
the room was nice
the location far from city due to trafic jam
swimming pools, Al Fresco restaurants, the lobby, access to country club, the location, the sunsets, the friendly staff, live music at some of the restaurants, lots of activities if you feel like doing them.
buffet breakfast could be better, place is getting a little bit dated.
friendly staff, delicious food in various restaurants
works were going on at swimming pool and we were not notified in advance
The staff were very helpful. Ferdinand's is a great restaurant and for a 5 star restaurant, a good value - we went twice.
The prices were very high for everything not included with the room (which is already expensive for that area). Bar prices are 300% those of places in town. Taxi from the hotel has flat rates that are triple other rates too. Most guests seem to realize this and few people order food or beverage near the pool for example.
The location is very near to airport . Water sports and facilities and view .
All the staff here are lazy ! Even the manager are being SLOWWWWW . Try calling them will end up 20 min no pick up !! I wonder how many sales they have lost ! The swimming pool are highly chlorinated , causes dry skins for many and fungal infections .
everything especially the extra that came with a club room.
did not like the town too much
The staff were all very friendly and helpful. The shuttle bus into the city was a proper coach and only cost 3 ringgit in and the return journey was free. The concierges provided information on tours and assisted with everything asked. A late checkout of 4pm was given to coincide with our flight to KL. We were even upgraded to a harbour view. The Alfresco restaurant provided a great range of meals from wood oven pizza to fillet of salmon etc. The happy hour covered wine, beer and a range of cocktails. We were able to use the Magellan Club and the Pacific Sutera Harbour restaurants, gym etc. There was an internal shuttle every 15 minutes to these. The room was very clean and the bed was turned down with chocolates provided every night.
It would be great if cappuccino's etc. were made by staff for breakfast as the coffee machine coffee was not up to the standard of the rest of the breakfast.
- Good breakfast. - Huge comfy bed.
- Golf course: 9 holes of the 27 were closed due to maintenance, conditioning of the course was below par for the cost. A better course is Sabah Golf & Country Club. - Promotions advertised on posters around the hotel were not known to staff, or, out of date and had expired. - Shuttle bus to town was chargeable and should have been free for this type of (expensive) hotel.
To us, the highlight of our stay is the experience of the Italian restaurant in the hotel, even though the food could be better, but the service of the stuff made up for it. We had a great night. Be breakfast in the club restaurant is great!
Grey towel? I'm not a fan of dark colored towels. Compare to the club, the taste of the breakfast in the five sail restaurant is not that good.
The front desk staff are nice, friendly and helpful, especially a lady named Lena Rosie George. She is the staff who shows how much she cares about her hotel guests. The room is clean and comfortable, and there are different restaurants and swimming pools you can choose from. It's an ideal resort for different ages of people.
The restaurant named Al Fresico is not so good. We ordered appetizer, salad, main dishes and others, but all of the food came together. We had warm pasta and cold mixed kebabs which is unbelievable. We asked for napkins, a lady said it was run out. Can you believe that?
excellent service and everything would like to come here again
Staff were very friendly and good choice of facilities. The beds were very comfy and had a great view out to sea.
The resort was a little too big to have a wow factor and the rooms were getting a little dated.
the staff were wonderful and the beds and linnen very comfortable and clean
breakfast wide choice but didnt like the fact waiters left dirty cutlery on table instead of clearing them away with crockery and replacing them with clean cutlery. the edges of the table (wooden edge) were grubby not a very good choice of table for a buzy area.
Amazing Breakfast @ Five Sails. Central location. Helpfull staff.
Shuttle service not that good. Would have been better if we had received airport transfers.
-can use pools and all other facilities in The Magellan Sutera, the Pacific Sutera and Marina. That is a lot of pools. -staff members are generally very helpful except a few at concierge/transport. - Breakfast was a joy.
- our room smelt really bad when first check in. the linens were the problem. should do better at washing up. - a few staff members at concierge and transport were very aloof. - lots of rubbish on the beaches.
Location. Shuttle bus Services View
The shuttle bus time was not that strict. I had to wait shuttle bus about 20minutes.
Good View of sunset. The hotel is well maintained. A lot of swimming pools of different sizes. Good free shuttle bus services to town for every hour ( almost).
The quality of food for the price the restaurants quoted is average as compare to better alternatives around KK town. For instance, if you want to enjoy Italian food, skip Al Fresco or Ferdinard. Go to Little Italy in town. The buffet breakfast spread is not as good as many hotels ( cheaper) I visited e.g. Pangkor
Check in was great!
The Chinese mainland crowd.
Lovely relaxed resort, fabulous pool options for kids
food is average, kids club was a bit too "relaxed" caught my kids just watching the fuzzy TV on a few occasions.
Almost everything, except the price for food and drinks.
Restaurants are way too expensive for what is offered. Twenty-eight RMB for a beer is too much.
During check-out we received a statement regarding the costs of the room and dining which I signed and provided my debit card for. After returning home my bank alerted me that the hotel had made an additional charge on my account of 3035 RM. That is, in addition to the correct amount that had already been charged during check-out. Long story short it took almost a month and a large number of e-mails and phone calls before they took any measures to rectify their mistake. When I finally got their so called refund it was 80 RM short of what they had originally wrongfully charged. There communication lacked professionalism and customer care. I would not recommend this resort to any one. If you choose to stay here, pay with cash and do not provide your card details.
room, breakfasts location
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