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Resort highlights

Free parking

Activities:

Tennis Court Golf Course (within 2 miles) Fishing
Show map The Magellan Sutera

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Newest reviews for The Magellan Sutera

  • Stacey
      Hong Kong
    August 29, 2014

    -can use pools and all other facilities in The Magellan Sutera, the Pacific Sutera and Marina. That is a lot of pools. -staff members are generally very helpful except a few at concierge/transport. - Breakfast was a joy.

    - our room smelt really bad when first check in. the linens were the problem. should do better at washing up. - a few staff members at concierge and transport were very aloof. - lots of rubbish on the beaches.

    7.5

  • Jodie
      Hong Kong
    August 25, 2014

    Lovely relaxed resort, fabulous pool options for kids

    food is average, kids club was a bit too "relaxed" caught my kids just watching the fuzzy TV on a few occasions.

    7.5

  • Margaret
      Australia
    August 21, 2014

    room, breakfasts location

    nothing

    8.8

  • Anonymous
      Saudi Arabia
    August 16, 2014

    Every thing was excellent except it is faraway from the city

    Location is far away from the city

    9.2

  • Sulaiman
      Saudi Arabia
    August 15, 2014

    Location , nice view, transportation ,amazing staff and people

    Increase the food amount and varities of food in the breakfast buffet for ex the cheese was finished.

    7.9

  • Robin
      United Kingdom
    August 14, 2014

    - breakfasts were good and plentiful - pools/gym, cinema, bowling, tennis, golf meant there was always lots to do which is important in KK which is a bit of a souless place - sunset views from beahfront bar and marina bar - good quality rooms - fixed rate taxi fare only RM15 to go anywhere in town and only RM30 to/from the aiport

    - restaurants were expensive except Al Frescos but this lacked atomosphere

    9

  • Dilwena
      Malaysia
    August 13, 2014

    Friendly staff

    10

  • Carol
      Australia
    July 29, 2014

    Great staff Lovely grounds Fabulous food Good happy hours Great band in the restaurant

    Nothing all good

    10

  • Anonymous
      New Zealand
    July 25, 2014

    Waited till 5pm to get my room! No privacy on balconies. . . Gym in another building.

    7.1

  • Ling
      Hong Kong
    July 22, 2014

    The scene and surrounding of hotel is good & comfortable. Good to have shuttle bus hourly to the city. Two hotels with a country club in between so that can share use the facilities. Hotel staff is nice.

    7.9

  • Peter
      Australia
    July 21, 2014

    Large range of sporting activities

    Eating in the hotel a bit costly

    8.8

  • Jonathan
      United Kingdom
    July 21, 2014

    Room style / comfort / amenities / restaurant food (kebabs!!) / swimming pool / wifi availability / service / recreational facilities / bus to town

    Hard to think ... nothing really!

    10

  • Garry
      Australia
    July 20, 2014

    General layout Pool area Restaurants

    Difficult to communicate with the staff, especially over the phone Difficult to arrange taxis and checkout times

    7.9

  • Hiu
      Hong Kong
    July 17, 2014

    excellent customer services, nice food and very convenient to have frequent shuttle bus services.

    10

  • Ping
      Hong Kong
    July 13, 2014

    An excellent place to watch sunset

    A bit far from the city centre, no free shuttle bus

    8.3

  • Say
      Brunei
    July 9, 2014

    The bathroom and also the bed.

    The pool is too dirty.

    9.6

  • Wai
      Hong Kong
    July 6, 2014

    Staffs are nice and helpful. The hotel room seems a bit old but still good. At least clean and tidy, room size is bigger enough for a family.

    Bad experience on booking local tour through concierge. We booked a day tour to Island, we never saw that bad service provided by the local agent which was referred by hotel. Late pick up, nobody took care us in the island. no one took care us at the pier for return. We didn't know which boat was drove us back. My husband used over 20mins on the island to search back our agent for help. After returned to town, no transfer was arranged. We need to wait another 20mins for the transfer back to hotel. So my recommendation is don't book tour thru hotel concierge.

    7.5

  • Johnson
      Malaysia
    June 29, 2014

    A bit boring

    9.6

  • Genevieve
      Malaysia
    June 17, 2014

    Breakfast selections were not worth the money. I find Le meridien serves a much decent breakfast

    6.3

  • Anonymous
      Brunei
    June 13, 2014

    The hotel was worn out. Facilities, room and restaurants were dirty. Kids play room was just a slide! Totally not value for money compared to Shangrila Tanjung Aru! They are the best!

    3.3

  • Sunny
      South Korea
    June 12, 2014

    Good location. Close to the airport & shopping mall. 5 swimming pools. Nice staffs.

    The hotel gave me an unsettled room. I had to wait for 30 minutes and then move in the midnight. One big problem is about cleanliness. Every shelf has dust. I could not find a clean dish at the restaurants.

    4.6

  • Anonymous
      United States of America
    June 7, 2014

    Extremely close to the airport. Everything you need is located within the resort.

    Price is a little high

    9.6

  • Olivier
      Singapore
    May 29, 2014

    very friendly staff who fixed quickly an issue with my booking... excellent seafood restaurant (we sticked to the same restaurant during 5 days and did not want to change !), nice decoration of our room and chocolates in the room :) . Good internet connection even though I had a few short AC power shutdown (no more than 5 mn). slow pace life on Borneo and smiley people. excellent Gym, and pool... Sunset Spot with a glass of White Wine, a MUST !! Life quiet after 11 PM, do not expect intense night life !

    some people said the beach is small...yes, true , don't come here if you are looking for a beach. This was not a concern for us at all ! Pool and Harbor are all nice and bring different atmosphere... Lack of good player to play Tennis :)

    9.2

  • Mei
      Hong Kong
    May 21, 2014

    Staff are polite and nice .

    9.2

  • Jeffrey
      New Zealand
    May 18, 2014

    Rooms recently refurbished, and what a good job they did. Bold move to use light/ cream colours and it works! Good facilities, nice pool. The sunset views from the hotel are brilliant.

    It's a personal thing but this is a pretty big hotel and it feels like it. Can seem a bit crowded at times.

    7.9

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