The Majestic Malacca Hotel

The hotel is wonderfully restored and evokes and era gone by with service to match. .

Noisy plumbing from which we note from other reviews is a common complaint nad the pool canot accomodate more than 4 people at a time.

The hotel was beautiful, and the rooms were luxurious and very well appointed. The pool was great for the kids, even if it is on the small side. The staff were very helpful and accommodating. A great place to stay.

Using the spa and pool. The decor and especially the room

Everything was exceptional

Excellent service, high standard room and exotic spa package

We're happy with the size & design of the room. Staff service was great! Always ready to help and always polite. They provided a cot for our baby without us asking.

The only problem is the walls of the room are a little thin so when the rooms next door turn on the shower & open/close the door, we can hear it pretty clearly.

Very helpful and friendly staff. Nice furnishing and ambience.

The interior is very nicely done up.

The staff are of no assistance when approached for directions to restaurants or tourist spots. For such an suposedly high end hotel, it is lacking in services found in similiar hotels, such as unknowlegable staff, no extra efforts eg bringing guests' parked cars to the front of the entrance..

The hotel is very charming, cosy and stylish with great service.

A very classy small boutique hotel whose staff are very attentive and performed beyond call of duty.

The hotel's pool is a little small and is too close to the spa's waiting area.

The environment and design of the hotel are very nice and elegant

Staff's knowledge of the city (eg eat, shopping etc) can be further enhanced

The spa therapists were well-trained and obviously knew what they were doing, unlike many ofther hotel spas passing off poorly trained staff as professional masseurs. Facility well-appointed and service was impeccable.

The high tea was disappointing - there was nothing Peranakan about the food as advertised in the brochure. Service was excellent though and the selection of teas fantastic. Dinner at the restaurant was a disappointment too - again, it was not the promised fine-dining Peranakan fare. It tried to do fancy fusion but it was utter confusion - my grilled tiger prawns were doused in a spiced orange sauce & sat on top of overcooked spagetti in a ultra creamy green sauce - they did not go together well and looked worse than it sounds. Portions were large but the food was not as authentic as hoped. Service was however excellent.

The room with the open bath concept, the comfortable bed

with the price that we paid.. we would expect at least more toiletries..... the minimum ... toothbrush/toothpaste, a simple comb, some stationery, .... and we booked 2 rooms via internet, we called the service centre to ensure that we had adjoining rooms... and when we checked in..... only one room was confirmed!!!!!!!!!!!!!!!!!