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55, Jalan Sultan Ahmad Shah, 10050 George Town, Malaysia – Show map
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490 verified reviews
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The Northam All Suite Penang's staff speaks: Malay, English
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Outdoor Pool (all year), Terrace
Sauna, Fitness Center, Spa, Massage, Game Room
Food & Drink
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying
Newspapers, Safe, Facilities for Disabled Guests, Family Rooms, Elevator, Heating
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
One child under 4 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 60 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 489 reviews
Value for money
Show reviews from:
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Vistana Penang Bukit Jambul enjoys a convenient location along Jalan Bukit Gambir, within a 10-minute drive from Penang International Airport.
Score from 399 reviews Good
Affordable rate with spacious room. Good location. Clean.
Need to climb stairs to parking lot. No pool for kids.
The rooms were excellent. The friendliness ambient.
Unable to reduce the room temperature of the airconditioning
My mum was injured while she was using the toilet, the glass door panel drop into pieces suddenly. Poor handling of this incident, no empathy from the front office manager get handled this case, he tried to dissapear when I went down during check out, only I have to ask for him repeatedly then he shown up, did not take initiative to follow up the issue
Excellent location. Attentive staff.
Extremely slow wifi. Dated furniture. Tired-looking room.
Good location, big room and bathroom, clean and nice sea view.
No lift from parking to lobby.
staff very attentive location great good size rooms for families
rooms very tired/run down could do with a make over
Breakfast spread We regret to inform you that the breakfast spread at The Northam was very disappointing. (Staying in Penang and having breakfast in the hotel is not actually preferred but we have young kids aged 3 and 4 and that's the reason we went ahead to have breakfast at the hotel). The Nasi Lemak's sambal was extremely sour. The 'pau' that was being served was 'soggy' probably due to the steaming. The food that was being served was not replenished in a timely manner. We had to wait for a considerable time before the sambal for nasi lemak and the bihun was refilled. Same goes for the juices, the dispensers were empty and it took a while before it was refilled. Note: The Bayview Hotel breakfast spread is really excellent. There is variety and the food served is extremely pleasant. Room The shampoo and bath gel were not provided till the second day of our stay. We had used the sanitary bag in the toilet but it was never replaced till the day we left There were no adequate towels provided, we were only provided with 2 towels and upon request, we were only given an additional towel. We requested for 4 towels and 2 handtowels; there were 4 of us, 2 adults and 2 children, we were only given 1 additional towel on the first day. There after, there were only 2 towels in the room and we just didnt bother asking for additional towels. Do take note that we did inform of the no of guests when we made the reservations and as such, we expect to have the basic amneties provided. Some of the channels on both the TVs had poor reception which was also very annoying. Not that we intended to sit and watch TV all day long but at least for a few hours throughout our entire stay we did expect to be able to watch the TV.
Staff all very helpful,hotel clean and spacious.
The AC was too cold no matter what setting i used.
The spacious room and bed
Everything from staffs to the jacuzzi bath ,etc
location slightly far from the heritage area but is very near to the Thai/Buddist temples,etc
1. the view was great 2. the room was large and very spacious 3.The breakfast buffet was tasty although not much variety. 4. Staff were very helpful despite being overstretched with the working hours
1.Bathroom tiles need regrouting 2. The toilet ocassionally bubbled water backwards. 3. There is no lift to take your luggage from the carpark or to the carpark. Not mentioned in the booking 4. The double bed was 2 singe beds put together. Not comfortable. The pillows were so flat and worn out i developed a neckache
Nice bed and love the jakuzzi in the bathroom, the room was spacious and really comfortable. Easy to find and to get parking
Electricity in the room snapped off in the middle of nite, technician came and was quite rude at first. Kinda slow response and came in for second trip after an hour later for repair
Excellent room size(deluxe suite ) Super sea view !
Very poor wifi connection ! Furnitures are too old ! Need refurbishment ! Confusing entrance if you drive !
Tiles broken at jacuzzi
Hotel in old condition
wide spaces suite, good for traveled with family and kids. staffs is polite and welcoming.
the bed is too hard for me. one of the bed light is not working. the hair dryer is not working.
The huge jaccuzi which allow my son to 'swim'.
We have 2 rooms. It was raining and there is leaking from the window panes. Half of my window does not have thick curtain to block the sunlight. Whereas the second room has a full drawn curtain.
Big rooms with 2 toilet
No lift at car park.
I had a night in the studio suite, overall things were fine, the sea view is nice and had a good value for money.
Hotel staff were supposed to authorize our c/card, just authorization and not charging it. Unfortunately, they charged us upon c/in eventhough it was stated as auth. Understanding that we were using a debit card. During c/out, we were told again that that was just auth and not sale. Yeah I knew it was supposed to be like that since I'm also a hotelier. So during c/out, the staff said the card was declined and we were told to paid in cash. We made a call in the next day and some of the staff were impatient during the call and talk more than listening to what I had to say. Fortunately, we had Slyvia, the MOD to clarify things for us and apologize for this serious mistake.
1. very spacious room 2. big toilet with bath tub, separated shower room 3. super nice sea view With this price, i seriously think this is higher than expectation.
1. bed is smelly and very uncomfortable comfortable 2. floor is too sticky 3. car park no lift
I enjoy the jacuzzi spa tub that the suite provided. The bed is awesome. Well done !!!
Spacious, supportive staff, clean, good value for money.
A little disorganized, laudry service is very poor (items didn't look ironed at all), no lift from parking space to hall.
Love the suite, work desk and the jacuzzi!