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No 1 Sutera Harbour Boulavard, 88100 Kota Kinabalu, Malaysia – Show map
|Deluxe Room Double or Twin with Golf Course View|
|Deluxe Double or Twin Room with Sea View|
|Pacific Club Double or Twin Room with Golf Course View|
|Pacific Club Double or Twin Room with Sea View|
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149 properties in Kota Kinabalu
Including hotels, apartments, villas and more.
462 verified reviews
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The Pacific Sutera's staff speaks: Malay
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Outdoor Pool, Grounds
Tennis Court, Golf Course (within 2 miles), Pool Table, Ping-Pong, Darts, Cycling, Bowling, Diving, Racquetball, Snorkeling, Water Sports Facilities (on site), Fitness Center, Spa, Massage, Private Beach Area, Bicycle Rental, Game Room, Playground, Karaoke, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, Honeymoon Suite
Newspapers, Safe, Shops (on site), Convenience Store (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged MYR 150 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 463 reviews
Value for money
Show reviews from:
Hyatt Regency is in central Kota Kinabalu, enjoying views of the South China Sea.
Score from 218 reviews Very good
Part of the luxurious Sutera Harbour Resort, The Magellan Sutera offers a 27-hole golf course, Olympic-sized and free-form pools, 14 dining options and 2 pampering spas.
Score from 351 reviews Very good
Ming Garden Hotel & Residences is a modern property in Kota Kinabalu's central business district, a 10-minute drive from Kota Kinabalu Airport.
Score from 320 reviews Good
Welcoming guests with an outdoor swimming pool, Borneo Beach Villas is a beautiful property 17 miles from Gaya Street in Kota Kinabalu. All villas and suites feature sea views and free Wi-Fi access.
Score from 27 reviews Very good
Lobby is well decorated with X'mas decorations. Room is clean and well kept. Pool is big. Helpful staff. Buffet breakfast is good with various selections. Near to town.
No sports channel for watching soccer (eg Suzuki Cup). Need more international channels like HBO and Fox Sports 3. Bedsheets are torn and old.
Our room overlooking the golf course... what a beautiful view! All the employees are very cooperative and friendly. And the hotel is clean and well decor. Due to the above Henson's family, will be back.
Friendly Staff Value for money Scheduled shuttle bus to town
Less variety for breakfast Far from shops/City
clean,friendly staff,many facilities but not managed to tried all including those in club house.
pool to crowded
Good wifi in room.
The food of lunch
Was unable to switch off the Air conditioner in the room !
Not a lot about the check in and out process. The rest of the staff and the hotel are exceptionally good, want to please!
They could never find our online bookings. We had three check ins and everyone was a hassle, our paper and emailed confirmations vs their omnipotent computer system. One of the one bookings it appeared did not work and they basically treated us like criminals! This totally ruined our stay.
The serenity of the place. The cleanliness and the courtesy of the staff. The easy availability of transportation whenever necessary.
- Location - Great Staff - very friendly - Great Breakfast - Pools
- too high Prices in Bars and Resturants in the Sutera facilities
The hotel is a bit run down. Need more maintenance.
last 2 days at here for my short trip enjoy & relax
pillow too soft
I cannot acess to my room in 30minute before i check out
I would like to commend the hotel's concierge for outstanding service rendered during our stay. it had not crossed our minds that we had to inform them to book a taxi to kinabalu park in advance as it would be a longer journey and harder to get a taxi in short notice. However the concierge on duty (I think his name was Sabri) went beyond his duty to get his own contact for us and in 10 mins we had a driver willing not only to bring us there but also fetch us back on our last day at Kinabalu park. he also instructed the driver to make a pitstop at a supermarket so we could buy supplies. his excellent service made our stay at Pacific Sutera a memorable one. thank you.
The hotel is out of the city, i liked that but some people may not.
very comfortable room, well appointed decorations, good facilities, excellent food.Pool was beautiful.
having to book a tour through the concierge desk and then pay the driver.
great location,nice pool. Very easy to stay at,
pool drinks service a bit slow,sometimes not at all.Beach needed a litter pick up ,but it was done. Room a bit overairconditioned ,hard to turn down without turning off.No opening window at all
The location and clean air
Excellent location very clean room and comfortable bed.
Food could have been better in terms of variety and pool not very clean
I booked this as a treat for myself and unfortunately I came down ill. I called down to reception who swiftly had a cab waiting for me and had already informed the driver of which clinic to take me to so I could be seen by a doctor. Excellent service! The hotel is fab and this hotel and another 3 are situated around a harbour. Great facilities, restaurants are varied and all great. All staff very friendly and helpful.
The club lounge
big room great buffet breakfast nice pool (one only)
no real facilities of a resort
Staff friendly and helpful, excellent breakfast and facilities, room clean..
Occasional noise from flying aircraft..
The surround view
Never top up the mineral water and all the necessary
I have a very bad experience with the 2 days stay at Sutera Harbour. i) The picture from the website is much different from the actual. ii) Low quality front office staffs iii) Incorrect information given from front office staffs I was bringing my family (mum, husband and 3 children (9 yrs, 4 yrs & 3 yrs) for holidays in Sabah and we decided to stay at Pacific Sutera Harbour on 13/09, 14/09 at Kundasang & 15/09 back to Pacific Sutera. Initially I booked a deluxe room, however, when I stepped in the room, i felt that it was too crowded and I decided to upgrade the room to family suite.During the upgrade, I have been told that a Family Suite was entitled for 4 breakfast (adults). For the 1st night stay on 13/09, no additional charges for me. For the 2nd night stay, 15/09, I was only been told that during my family breakfast on 16/09 that extra charges required for 1 additional adults. In fact, I should been informed during my 2nd time check in. Then,we might not want to have breakfast at Restaurant Boleh, as the breakfast price was considered to hefty for us, RM63++. I don't want to argue, after I checked and verified through the hotel official website, I knew that wrong information was given to me during my check in time. I feel very disappointed with the services provided, and it put and unhappy ending remarks to my trip.