Boasting a surrounding tropical forest and an organic garden, The Palace Hotel Kota Kinabalu is located 2.5 mi from Kota Kinabalu Waterfront. This eco-friendly property features air-conditioned guests rooms with free WiFi access. All rooms are fitted with a satellite flat-screen TV and complimentary bottled water. The private bathroom comes with a shower and a hairdryer. Complete set of toiletries and bathrobes are available during the stay. Newspaper can be delivered daily upon request. Buffet breakfast is served daily at Tangerine Restaurant, which also opens for lunch and dinner. It specializes in Italian, Malaysian cuisines and other Asian dishes, cooked in an open-kitchen with pool and forest view seating. Other facilities on site include a spa. Staff at the 24/7 reception are happy to assist you with laundry at an additional charge. For your convenience, daily housekeeping and luggage storage are provided for free. Other facilities include a ballroom, business center and meeting facilities. The Palace Hotel Kota Kinabalu is 2 mi from Sabah Museum, while Jesselton Point is 2.9 mi away. Kota Kinabalu International Airport is 6.2 mi from the property.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property Highlights

Top Location: Highly rated by recent guests (8.9)

Breakfast Info

Continental, Halal, Asian, American, Buffet

Free parking available at the hotel

Loyal Customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
Bedroom :
1 king bed
Living room:
1 sofa bed
2 twin beds
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.6
Cleanliness
9.0
Comfort
9.0
Value for money
8.7
Location
8.9
Free WiFi
7.5
Select topics to read reviews:

See what guests loved the most:

  • Mamaonodolit
    Malaysia Malaysia
    Like the tv channel got Netflix and YouTube.. swimming pool its fun for kids ..safe parking within the hotel building
  • Gelviana
    Malaysia Malaysia
    Everything is good. New paint of the room🤩 castle vibes, can't wait to see the new lobby soon.
  • Halizah
    Malaysia Malaysia
    The staff was friendly and helpful. I requested the bed to be changed from twin bed to king bed plus an extra bed. Although renovation was going on around the lobby area, checking in and out was made quick.

Hotel area info

Restaurants
1 Restaurant On Site

  • Tangerine
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly
    • Dietary options
      Halal

Amenities of The Palace Hotel Kota Kinabalu
Great facilities! Review score, 8.6

Most popular amenities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Fitness center
  • Restaurant
  • Room service
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/Sheets (extra fee)
  • Slippers
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is available on site (reservation is needed).
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Shuttle service
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Packed lunches
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 – outdoorFree!
  • Open all year
  • Pool/Beach towels
  • Pool bar
Pool 2 – outdoor (kids)Free!
  • Suitable for kids
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Steam room
  • Beach chairs/Loungers
  • Open-air bath
  • Fitness center
  • Sauna
Languages Spoken
  • English
  • Malay
  • Chinese

House rules

The Palace Hotel Kota Kinabalu takes special requests – add in the next step!

Check-in

From 2:00 PM

Guests are required to show a photo ID and credit card at check-in

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 13 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0+ years
Extra bed upon request
MYR 80 per person, per night

Prices for extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds allowed depends on the option you choose. Check your selected option for more info.

There are no cribs available at this property.

All extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay debit card Diners Club American Express Cash The Palace Hotel Kota Kinabalu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

As a result of the coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), this property has reduced reception and service hours.

In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary, and other relevant info on dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).

FAQs about The Palace Hotel Kota Kinabalu

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • The prices at The Palace Hotel Kota Kinabalu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • The Palace Hotel Kota Kinabalu is 1,950 feet from the center of Kota Kinabalu. All distances are measured in straight lines. Actual travel distances may vary.

  • The Palace Hotel Kota Kinabalu has 1 restaurant:

    • Tangerine

  • The Palace Hotel Kota Kinabalu offers the following activities/services (charges may apply):

    • Fitness center
    • Sauna
    • Swimming pool
    • Locker rooms
    • Fitness
    • Open-air bath
    • Steam room

  • Room options at The Palace Hotel Kota Kinabalu include:

    • Double
    • Twin
    • Suite

  • Check-in at The Palace Hotel Kota Kinabalu is from 2:00 PM, and check-out is until 12:00 PM.

  • Guests staying at The Palace Hotel Kota Kinabalu can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental
    • Halal
    • Asian
    • American
    • Buffet