The ZON All Suites Residences on the Park  

We only like service and location, because the hotel is stinky and poor. It don't cost its money. The rooms are clean,but very old and smelly

Old, stinky hotel. Never stay there again. And not going to recommend it. But it's okay for budget one night sleep, because of location- 3 min by walk from Petronas Twin Towers. Air condition don't work well

The hotel overrated iteself as 4 stars, its really not worthing 2 stars, old hotel with old furniture and smelly carpts, it is close to twin towers, however the staff did not tell us that we had to be early at the towers to be able to get tickets, we ended up missing the tower visit.

For the past few years we hv been staying at the Zon.so far ok.

We wanted non smoking room but not accomodated this time

I like the embience of the Hotel. Looks like it has been mainatin well. The location of the suites is great. I hope I can spend more time at the rooms.

Hope this message is taken seriously. Firstly the signage to the hotel was completely out of place. There were no proper signage to guide anyone who drives up there. The only big sign that suppose to be lighted up was blacked out. From the main road no proper signage leading to the Hotel. Secondly the toilets need major repairs. The bath tubs floods when used. Water drainage was very bad. The Carpets in the rooms have to be vaccumed cleaned. The Breakfast was very poorly setup. All the breads was hard. The corn flakes was soaked with air. Not crunchy. So for the comments but this one come from my personal experience I had. I am not picky as you might think. Trying to give a vaild feedback. Thanks

The location excellent....Many restaurants in the area.

Needs refurbishment.....The carpets were not too clean....Daily maid service did not happen.

Location was fantastic, 5 minute stroll through the beautiful city gardens to get to Suria kl shopping at the base of the Petrona's twin towers, you must go there at night and see the beautiful water show out the front and seeing the petronas twin towers lit up at night from the windows of the room was fantastic, and a beautiful view of the mosque and it's lights below. Staff were friendly and helpful, and so was the security on the gates.

The hotel does not have any no smoking floors or rooms, the mosque plays very very very loud prayers/music at 9pm and 5am, and it is loud! There was a building going up next to it and my mum heard them tapping away from very early hours from her room on other side of building. The swimming area needs renovating, the plastic around the edge of the pool is missing and broken in parts, quite dangerous. The kitchen in the apartment wasn't very clean, I would not prepare food there, but you do get nice food down in the restaurant.

This place is dated and extremely 80's, quite rundown and tired. The saving grace is the pool, which is great, and the fantastic location overlooking the twin towers. The food is pretty good too. Seems to me that kl has better value for money than this place and I wish I had paid an extra 50 a night and gone for something more upmarket. If you're looking for a 3 star and no more, you wont be disappointed.

Draw your own conclusions but upon leaving, the staff quoted us 100 ringit for a cab even though the going rate is 80, and when we asked the cab driver, he laughed and said the 20 was going into the staff's pocket. Kinda understandable given their no doubt low wages, but leaves a poor taste in your mouth all the same.

Value for money

The staff are rude

Location was excellent

The hotel and the room was shabbie. It needed to be recarpeted and the room needed a coat of paint. Towel were worn out.

Dont like the service, and very old building, old rooms, old furniture.

The location next to the park and towers.

The staff couldnt be bothered,the rooms for the price were the worst we have stayed in,in all our trips in asia.breakfast not much better.

Location and Room spaciousness; breakfast

Carpetted areas dusty. Left black marks on feet. Water running from tap chalky brown.When reported to reception helpdesk, one of the staff mentioned that the water tank was in the process of cleaning and advised to let tap run for a while before using.This should have been communicated to us upon checking in.Till next day, the water was a little clear but not totally.

Very dated and dirty. All pool loungers broken. Lifts scary as door would get stuck, felt like lift was about to break down. Nearly all guests were Middle Eastern, with women wearing burkas. I have no problem with that, but we were constantly given dirty looks or rudely stared for wearing modest bikinis at the pool! The staff were polite. The photos shown on booking.com are extremely misleading. The Zon is a worn out old hotel that either needs pulling down, or major rennovations and refurbishment. I travel a lot, (and always use booking.com), this hotel is the worst I have ever stayed in!