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22 Heinitzburg Street, 9000 Windhoek, Namibia – Show map
Excellent location – rated 9.2/10! (score from 111 reviews)
Rated by guests after their stay at Hotel Heinitzburg.
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44 properties in Windhoek
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111 verified reviews
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Hotel Heinitzburg's staff speaks: English
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Outdoor Pool, Grounds, Terrace
Food & Drink
Breakfast in the Room, Restaurant with Dining Menu
Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle (surcharge), Currency Exchange, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service
Non-smoking Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child from 0 to 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 111 reviews
Value for money
Show reviews from:
With its 18-hole golf course and casino, this hotel offers luxurious accommodations with free Wi-Fi, 2 miles from Eros Airport. There is a pool and a river for swimming.
Score from 78 reviews Good
Featuring a rooftop pool with panoramic Windhoek views, 5-star Windhoek Hilton has a spa that offers massages overlooking the surrounding countryside.
Score from 377 reviews Very good
Featuring an outdoor swimming pool with sun loungers and a garden, Olive Grove Guesthouse is located a 5-minute drive from the city centre of Windhoek. Free WiFi is available in public areas.
Score from 25 reviews Wonderful
Situated a 5-minute drive away from the centre of Windhoek, Hotel Thule is located on a hillside and offers magnificent views over the city. It features a restaurant and bar.
Score from 66 reviews Excellent
April 28, 2015
Unfriendly host, just ignored us at breakfast and on departure.
April 7, 2015
They forgot to pre-book my Airport Taxi, had to find a last minute one at 06am on a public holiday; wake up call also late by 20m; found the manager a bit over-arrogant (but still professional)
March 25, 2015
Lovely view over Windhoek and lovely restaurant.
March 17, 2015
Atmosphere and decor of the place was very pleasant
March 2, 2015
February 25, 2015
I would have liked some coffee making facilities in the room.
The hotel is lovely with a fantastic view of the city.
February 17, 2015
Reception not always answering the phone, broken tissue holder ánd wash basin plug in bathroom.
Ambience, views from terrace, location, luxury room.
February 15, 2015
The staff were great - friendly, attentive and helpful. The terrace where we had breakfast and cocktails has great views overlooking the city. We loved just hanging out at the hotel. Very glad we stayed here.
January 23, 2015
Quality of food was substandard and way to expensive. Poor room service
The location, views and rooms
December 26, 2014
All of the staff were very friendly and welcoming especially at reception. My server at dinner, Desiree, was attentive and polished and provided some pleasant conversation after the meal. Clearly staff selection is handled carefully. The food was delicious and nicely presented; the view from the terrace unmatched. Wi-fi from the room was very good. Early departure arrangements were made on my behalf as well as a lunch box in lieu of breakfast. The elusive adopted house cat also was there to say "good bye" on the morning of my departure! Highly recommend staying at this property or at least dining here one evening around sunset.
December 21, 2014
television in cupboard difficult to view
friendly helpful staff
December 2, 2014
The room was large, comfortable and beautifully decorated.
November 24, 2014
A hotel with character. The staff were professional and friendly
November 6, 2014
Hard to be critical of well run hotel but the television choice limited - no concessions for the English (No bbc option and it was not working very well). Restaurant has 'ambitions' and many do in Namibia. From the well travelled and 'well received' European perspective - I think keeping it simple or entering into partnership with aspiring or retiring (probably French) chef is the model that works best in my experience, as they still lead the world in this area (which I dislike admitting) and only New York or London get close. We did go 'simple and that worked well enough. Cape Malay food in Capetown is the obvious option for any restaurant looking to theme southern African cooking and not any of the dozen hotels offered this except Ellerman House in the Cape (but eh is on another level and I would just like to live there.)
Modernised and lovely location. Well managed and customer focused staff - well up to international standards. Our room had been refurbished or maintained to a very high standard. It was clean and tastefully decorated. None of this run down and half broken African plumbing and electrics for example. When a bottle of deteriorated Tattinger was queried, Bottle of Moet was produced to replace it without too much visible strain - always a test of a good hotel.
October 19, 2014
Lovely rooms, perfect equiped; great breakfast, helpful very friendly staff; wifi worked very good
September 30, 2014
Could find no fault with this Hotel.
Everything about this 'castle' is like no other we have stayed in. The rooms are huge with all the facilities you could wish for. The restaurant serves good choice of courses and the wine list must be the biggest one I have had to look through!
September 21, 2014
Pillows and bed not too comfortable
September 18, 2014
On the first day the tow water bottles that I have used and the champagne glass were not cleared.
September 1, 2014
coffee cold at breakfast!
August 31, 2014
Having to leave.
The professionalism and courtesy of the staff, the size & comfort of the bedroom & bathroom, the stunning views and the excellent dining facilities & cuisine.
August 28, 2014
Price (too axpensive for the service they provide). Service and kindless is very important in this kind of hotel, and they didn't provide it at all. I kindly asked to use their PC to do the check-in for my flight, as I was travelling with two kids and wanted to be sure to have good seat, as the WIFI was off, but the said definitevly NOT. They wanted me to pay the room a second time, as they didn't trust I had already paid.
restaurant, swimming pool, location
August 25, 2014
All, but for sure THE great service and the fantastic high level restaurant.
July 24, 2014
Staff Food Situation
July 19, 2014
Clean, we'll appointed and well run hotel in a great location
July 14, 2014
quiet and being a small hotel service was excellent
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