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22 Heinitzburg Street, 9000 Windhoek – Show map
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33 properties in Windhoek
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81 verified reviews
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Hotel Heinitzburg's staff speaks: English
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Outdoor Pool, Grounds, Terrace
Food & Drink
Breakfast in the Room, Restaurant With Dining Menu
Free! Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle (surcharge), Currency Exchange, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service
Non-smoking Rooms, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 11:00 AM
Children and Extra Beds
All children are welcome.
Free! One child from 0 to 2 years stays free of charge in a crib.
The maximum number of cribs in a room is 1.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Hotel Heinitzburg accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 81 reviews
Value for money
Show reviews from:
Featuring a rooftop pool with panoramic Windhoek views, 5-star Windhoek Hilton has a spa that offers massages overlooking the surrounding countryside.
Score from 302 reviews Very good
Located 15 minutes’ walk from the centre of Windhoek, Roof of Africa Hotel offers air-conditioned rooms with free Wi-Fi. Guests can sit and relax at the shaded beer garden or swim in the outdoor pool....
Score from 121 reviews Good
With a central courtyard shaded by a large tree, Thuringerhof is located in the business district of Windhoek. It offers a shuttle service to Eros Airport, about 3 miles away.
Score from 94 reviews Review score
Located in Windhoek, Uzuri Guesthouse features an outdoor pool. It offers a furnished garden and free Wi-Fi access is available throughout.
Score from 84 reviews Very good
coffee cold at breakfast!
The professionalism and courtesy of the staff, the size & comfort of the bedroom & bathroom, the stunning views and the excellent dining facilities & cuisine.
Having to leave.
All, but for sure THE great service and the fantastic high level restaurant.
Staff Food Situation
Clean, we'll appointed and well run hotel in a great location
quiet and being a small hotel service was excellent
This small castle, now boutique luxury hotel, has character, charm and good taste. The rooms are spacious, comfortable and impeccably finished. The staff is friendly and attentive. Leo's at the Castle restaurant is a wonderful bonus. Fine dining with an extensive wine list in a stunning ambiance. I would have liked to stay longer!
While all the common areas and the restaurant have spectacular views, some of the rooms have less light and less expansive views.
Great location and excellence staff. Rooms beautiful.
The staff was helpful and polite. Our room was very nice and quiet. The view from the terrace as well as our room was spectacular.
The entrance was a bit narrow so it was hard to make sure other cars weren't coming in or out as you were coming in and out.
Great location overlooking the city, and a lovely balcony for our first sundowner of the trip!
The outdoor patio for breakfast was great...with the view towards Windhoek A very nice spacious room
The lobby unloading area is awkward to drive up to and turnaround. Just a bit Pricey...!
The breakfasts. Location for Business.Staff friendly and helpfull.
- No separate shower . - Aircon in the Room (15), was faulty (Blowing hot air instead of temp @ 21 degrees.) Reported twice but no response. - Dinner in Restaurant a bit on the pricey side.
Nice pool area, good staff
The hotel rooms are dark and can be seen into through the the only window they have from the outside walkway that accesses the rooms. Everyone walking by can look into your room when it is dark outside (during daylight the windows work as one-way mirror from the outside) The rooms are for the price compared to the Hilton very small and the bathrooms insufficient. I had one of the more expensive rooms without a double sink in the bathroom and no seperate shower. The shower curtain in the bathtub and a grimy brown bottom. The restaurant is very expensive and the food quality poor especially for the price. I had a king clip that was pure rubber. The hotel overall is gaudy in its appointments and well overpriced. I stayed at the Hilton before and it was markedly better on all counts I outlined for almost half the price.
Wonderful 100 years old castle very nicely located. The view from the terrace is exceptional.
The restaurant "Leo's castle" is nice and the food quality is fair to good but the prices are much to high.
Liked the views from the terrace over the city and the outdoor eating area.
The staff were incompetent and the service was very poor.I think this must be the lack of training received from a poor management team .For supposedly the best hotel in Windhoek it was extremely disappointing.It was ostentatious and over the top- why cover bacon eggs with a siver turrine and remove with white goves at breakfast time when the waiting staff could n't deliver on the simplest requests.On the whole shambolic -over priced, overrated and I will never return and do my best to ensure any friends of mine avoid the Heinitzburg like the plague-in fact the plague might be more enjoyable!!
Friendliness of staff
No shower, bath over shower . No top sheet on bed, only duvet.
The staff, mainly in Reception Mr. Remember and Ms. Loretta in the restaurant. 5 stars hotel!
Generally good food Great views Great location
Breakfast underwhelmed, with cold meat cuts, cheese and fruit platters covers in flies, and left out since early morning to turn warm outside. Also, formal dining room is an unwelcoming space, preference is given to local dignitaries ahead of other paying guests, making a visit to the restaurant extremely unpleasant. The staff is generally ill equipped to deal with single guests. Don't expect even European 5 str treatment.
Location,Quietness and views over Windhoek.
I was disapointed by the food in restaurant.
There is no chanel Tv for Kids
The room, the breakfast (except the taste of vinegar on the poached eggs)
The meal in the restaurant was very disappointing and very expensive - small portions and being fancy sacrificed good food!
Georgeous location, exquisite food, very friendly and attentive staff and attention to detail made this a wonderful stay.
The friendly atmosphere and nice views from the hill. The cooling breeze in the evening and enjoying the setting sun on the terrace while enjoying a fabulous meal. Overall, the stay was very good and would recommend this hotel to all our friends.
The hotel does not provide and print facility for the guests needing a bit of office support. They claimed risk of viruses using a memory stick - could have provided a PC/printer not linked with the hotel systems to enable such services?
Charming hotel with outstanding, attentive staff and a beautiful setting. The restaurant is excellent. Rooms are beautifully fitted with every attention to detail, down to fresh flowers in the room.
Nothing I can point to
The setting for dinner was superb, overlooking the city. The room was spacious and luxurious and the beds were comfortable
Disappointed that there were no tea/coffee making facilities in the room.
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