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Customers who viewed Hotel Heinitzburg also viewed:

Hilton Windhoek

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Most recent booking for this hotel was today at 05:34

Score from 293 reviews Very good 8.2/10

Windhoek Country Club Resort

hotel With its 18-hole golf course and casino, this hotel offers luxurious accommodations with free Wi-Fi, 2 miles from Eros Airport. There is a pool and a river for swimming.

Most recent booking for this hotel was today at 08:11

Score from 49 reviews Good 7.9/10

Hotel Uhland

hotel Uhland is a welcoming, family-run hotel featuring a lush native garden with pets and an outdoor pool. It is located in Windhoek, a pleasant 15-minute stroll from the city centre.

Most recent booking for this hotel was yesterday at 13:00

Score from 157 reviews Good 7.8/10

Hilltop Guesthouse

hotel Just 3 km from Windhoek Train Station, Hilltop Guesthouse features an outdoor pool and views over the city and surrounding mountains. Free Wi-Fi access and private parking is available.

Most recent booking for this hotel was yesterday at 17:16

Score from 11 reviews Wonderful 9.1/10

Newest reviews for Hotel Heinitzburg

  • Leon
      South Africa
    September 1, 2014

    Overall experience!

    coffee cold at breakfast!


  • Dick
    August 31, 2014

    The professionalism and courtesy of the staff, the size & comfort of the bedroom & bathroom, the stunning views and the excellent dining facilities & cuisine.

    Having to leave.


  • Pieter
    August 25, 2014

    All, but for sure THE great service and the fantastic high level restaurant.


  • Jolyon
      United Kingdom
    July 24, 2014

    Staff Food Situation


  • Eddy
      United Kingdom
    July 19, 2014

    Clean, we'll appointed and well run hotel in a great location


  • Miguel
      South Africa
    July 14, 2014

    quiet and being a small hotel service was excellent


  • Gail
      United States of America
    July 9, 2014

    This small castle, now boutique luxury hotel, has character, charm and good taste. The rooms are spacious, comfortable and impeccably finished. The staff is friendly and attentive. Leo's at the Castle restaurant is a wonderful bonus. Fine dining with an extensive wine list in a stunning ambiance. I would have liked to stay longer!

    While all the common areas and the restaurant have spectacular views, some of the rooms have less light and less expansive views.


  • Anonymous
      South Africa
    July 1, 2014

    Great location and excellence staff. Rooms beautiful.


  • Christopher
    June 20, 2014

    The staff was helpful and polite. Our room was very nice and quiet. The view from the terrace as well as our room was spectacular.

    The entrance was a bit narrow so it was hard to make sure other cars weren't coming in or out as you were coming in and out.


  • Anonymous
      United Kingdom
    June 20, 2014

    Great location overlooking the city, and a lovely balcony for our first sundowner of the trip!


  • Richard
      United States of America
    June 18, 2014

    The outdoor patio for breakfast was great...with the view towards Windhoek A very nice spacious room

    The lobby unloading area is awkward to drive up to and turnaround. Just a bit Pricey...!


  • Bernard
      South Africa
    May 19, 2014

    The breakfasts. Location for Business.Staff friendly and helpfull.

    - No separate shower . - Aircon in the Room (15), was faulty (Blowing hot air instead of temp @ 21 degrees.) Reported twice but no response. - Dinner in Restaurant a bit on the pricey side.


  • Bernhard
    May 13, 2014

    Nice pool area, good staff

    The hotel rooms are dark and can be seen into through the the only window they have from the outside walkway that accesses the rooms. Everyone walking by can look into your room when it is dark outside (during daylight the windows work as one-way mirror from the outside) The rooms are for the price compared to the Hilton very small and the bathrooms insufficient. I had one of the more expensive rooms without a double sink in the bathroom and no seperate shower. The shower curtain in the bathtub and a grimy brown bottom. The restaurant is very expensive and the food quality poor especially for the price. I had a king clip that was pure rubber. The hotel overall is gaudy in its appointments and well overpriced. I stayed at the Hilton before and it was markedly better on all counts I outlined for almost half the price.


  • Alexander
    April 13, 2014

    Wonderful 100 years old castle very nicely located. The view from the terrace is exceptional.

    The restaurant "Leo's castle" is nice and the food quality is fair to good but the prices are much to high.


  • David
      United Kingdom
    March 24, 2014

    Liked the views from the terrace over the city and the outdoor eating area.

    The staff were incompetent and the service was very poor.I think this must be the lack of training received from a poor management team .For supposedly the best hotel in Windhoek it was extremely disappointing.It was ostentatious and over the top- why cover bacon eggs with a siver turrine and remove with white goves at breakfast time when the waiting staff could n't deliver on the simplest requests.On the whole shambolic -over priced, overrated and I will never return and do my best to ensure any friends of mine avoid the Heinitzburg like the plague-in fact the plague might be more enjoyable!!


  • Ric
      South Africa
    March 23, 2014

    Friendliness of staff

    No shower, bath over shower . No top sheet on bed, only duvet.


  • Javier
    March 18, 2014

    The staff, mainly in Reception Mr. Remember and Ms. Loretta in the restaurant. 5 stars hotel!


  • Anonymous
      United Kingdom
    March 9, 2014

    Generally good food Great views Great location

    Breakfast underwhelmed, with cold meat cuts, cheese and fruit platters covers in flies, and left out since early morning to turn warm outside. Also, formal dining room is an unwelcoming space, preference is given to local dignitaries ahead of other paying guests, making a visit to the restaurant extremely unpleasant. The staff is generally ill equipped to deal with single guests. Don't expect even European 5 str treatment.


  • Leon
      South Africa
    March 1, 2014

    Location,Quietness and views over Windhoek.


  • Oscar
    February 1, 2014

    I was disapointed by the food in restaurant.

    There is no chanel Tv for Kids


  • Annie
      South Africa
    January 13, 2014

    The room, the breakfast (except the taste of vinegar on the poached eggs)

    The meal in the restaurant was very disappointing and very expensive - small portions and being fancy sacrificed good food!


  • Brigitte
    December 16, 2013

    Georgeous location, exquisite food, very friendly and attentive staff and attention to detail made this a wonderful stay.


  • Anonymous
    December 10, 2013

    The friendly atmosphere and nice views from the hill. The cooling breeze in the evening and enjoying the setting sun on the terrace while enjoying a fabulous meal. Overall, the stay was very good and would recommend this hotel to all our friends.

    The hotel does not provide and print facility for the guests needing a bit of office support. They claimed risk of viruses using a memory stick - could have provided a PC/printer not linked with the hotel systems to enable such services?


  • Greg
      New Zealand
    November 17, 2013

    Charming hotel with outstanding, attentive staff and a beautiful setting. The restaurant is excellent. Rooms are beautifully fitted with every attention to detail, down to fresh flowers in the room.

    Nothing I can point to


  • Gail
    November 1, 2013

    The setting for dinner was superb, overlooking the city. The room was spacious and luxurious and the beds were comfortable

    Disappointed that there were no tea/coffee making facilities in the room.


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