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100 Taylors Road, 2899 Burnt Pine, Norfolk Island – Show map
Excellent location – rated 9/10! (score from 25 reviews)
Rated by guests after their stay at Cumberland Resort and Spa.
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56 properties in Burnt Pine
Including hotels, apartments, villas and more.
25 verified reviews
The staff speaks English
Cumberland Resort and Spa's staff speaks: Dutch, English
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Wireless Internet Hotspot is available in all areas and charges apply.
Private parking is available on site (reservation is not needed) and charges may apply.
2:00 PM - 5:00 PM
9:00 AM - 9:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 25 reviews
Value for money
Show reviews from:
April 19, 2015
Resort is a little tired and does not match the internet description. Expensive wifi.
Could walk to shops and restaurants
March 3, 2015
Plenty of room, great location. Very private and quiet.
February 10, 2015
Photos on the website included another property with a lovely spa and sea views, but it wasn't clear that this wasn't the facility we were booking, which led to disappointment on arrival. * We understand this has now been addressed.
Car rental included. Close to town (including supermarket, shops, restaurants & cafes). Friendly staff, very responsive to any requests. Unit was newly renovated, very nice, lovely bed linen. Welcome breakfast supplies etc (bread, eggs, butter & spreads, milk, juice, tea & coffee). Pool (fairly small, but warm).
January 28, 2015
Outlook is a planted fence I.E. No outlook I guess the benefit of close to town?! % added to the credit card not great. We (4) stayed in expensive villa 'Romantic' - expected roomy accommo. - tiny. My gosh was the hostess OTT, believe us no one appreciated her VERY long romance dialogue. The 'pool' doesn't live up to the photos taken years ago? Very run down and we wanted to get the jiff out. Also the spa on the website, where is it, never saw it at Cumberland...
Lyn and Adrian (The Managers) are excellent. Rental car great. Close to town.
January 5, 2015
The room was great however the bedroom was very hot and not having fans in the unit made it quite uncomfortable during the day.
January 5, 2015
The fact it was represented as a spa resort and the lack of housekeeping
Location as one of the party cannot drive
November 12, 2014
There was a window without a blind above the bed and as a result the bedroom got light very early.
One of the managers, Ian, picked me up at the airport and gave me an excellent 30 minute "orientation tour" of the south end of this lovely island. I was in Villa Unit 2 which was huge: 2 outdoor patios, 2 en suite bathrooms, king size bedroom, large lounge/dining room and a kitchen. It was very comfortable. They also had a selection of more than 400 DVD.
June 18, 2014
Ian and Lillian excellent hosts the upgrade we received the facil. and condition of the unit everything made for an extra enjoyable holiday
June 12, 2014
Great self-contained room with all facilities, friendly staff.
June 10, 2014
Rooms needed a bit of work eg. shower door didn't close, leak under bathroom sink. The heated swim/spa pool was a bit murky. The main living room was very dark with inadequate lighting. Free DVDs very outdated. Got extra Foxtel channels but TV in bedroom not tuned in to receive them.
Nice and close to town centre. Hosts were great - very friendly. Free seasonal fruit on offer. Plenty of room in unit. Free rental car (although insurance was extra).
April 30, 2014
I would have liked the bed linen to have been change more than once a week and the actual owner who was supposed to be there when Lillian and Ian had their day off to open up the office and be available for enquiries and purchase of washing tokens etc when time stated
Ian and Lillian were really friendly and helpful couldn't do enough for you and put themselves out to help
April 29, 2014
Nothing it was a great place to stay
The staff were fantastic ,nothing was too much trouble . The unit was clean and comfortable ,and I very much appreciated the starter breakfast pack. Lilian was great in sorting out the car and booking trips, she recommended one in particular which turned out to be the most enjoyable. Perfect hosts!
February 25, 2014
Staff were fantastic. They made as feel so welcome and were very helpful. Nothing was a problem.
February 19, 2014
Staff very friendly and helpful Great location Spa pool Hire car
February 17, 2014
Staff were friendly and very helpful. We were apgraded to a two bedroom suite which was excellent and had all facilities required. The location at Burnt Pine was central and only a short walk to good coffee shops (the Olive was very good). The car provided was old but quite satisfactory for the short distances on the Island. For example only seven or eight minutes to the historic Kingston area and Emily Bay for great swimming.
January 28, 2014
Hard to think of something we didn't like, I guess the potholes in the roads would be on the list. The other thing we didn't like was leaving!
Lillian and Ian were fantastic hosts they made sure our stay was superb. The location was very central, great to have a car included in the rental, the free fruit in the "cage "was a nice touch. The people everywhere were so friendly and the weather, walks, food were all great.
January 10, 2014
Friendly staff who went out of their way to be kind.
December 28, 2013
The rooms were a bit dark, especially the bedroom.
We were warmly greeted and made to feel very welcome. The location was excellent and we loved the massage shower.
October 29, 2013
Old fashioned service Lillian and Ian could not do enough for you close to town but private very good
October 24, 2013
Service was excellent, staff very friendly and welcoming, nothing was too much trouble. Great layout as each villa is private and at times it felt like we were the only ones in the resort. Location was ideal and in easy walking distance of shops and restaurants.
September 6, 2013
Easy access to shopping. Rooms have been upgraded especially bathrooms and kitchens. Personal pick up and return to airport - not shuttle bus. Obliging owner and staff
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