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100 Taylors Road, 2899 Burnt Pine, Norfolk Island – Show map
Excellent location – rated 9/10! (score from 22 reviews)
Rated by guests after their stay at Cumberland Resort and Spa.
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50 properties in Burnt Pine
Including hotels, apartments, villas and more.
22 verified reviews
They speak your language!
Cumberland Resort and Spa's staff speaks: Dutch, English
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BBQ Facilities, Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Tennis Court, Golf Course (within 2 miles), Sauna, Spa, Massage, Hot Tub, Library
Wireless Internet Hotspot is available in all areas and charges apply.
Free private parking is available on site (reservation is not needed).
Car Rental, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Ironing Service, Business Center, Fax/Photocopying
Non-smoking Rooms, Family Rooms, Heating
2:00 PM - 5:00 PM
9:00 AM - 9:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are allowed. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 22 reviews
Value for money
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Car rental included. Close to town (including supermarket, shops, restaurants & cafes). Friendly staff, very responsive to any requests. Unit was newly renovated, very nice, lovely bed linen. Welcome breakfast supplies etc (bread, eggs, butter & spreads, milk, juice, tea & coffee). Pool (fairly small, but warm).
Photos on the website included another property with a lovely spa and sea views, but it wasn't clear that this wasn't the facility we were booking, which led to disappointment on arrival. * We understand this has now been addressed.
Lyn and Adrian (The Managers) are excellent. Rental car great. Close to town.
Outlook is a planted fence I.E. No outlook I guess the benefit of close to town?! % added to the credit card not great. We (4) stayed in expensive villa 'Romantic' - expected roomy accommo. - tiny. My gosh was the hostess OTT, believe us no one appreciated her VERY long romance dialogue. The 'pool' doesn't live up to the photos taken years ago? Very run down and we wanted to get the jiff out. Also the spa on the website, where is it, never saw it at Cumberland...
The room was great however the bedroom was very hot and not having fans in the unit made it quite uncomfortable during the day.
Location as one of the party cannot drive
The fact it was represented as a spa resort and the lack of housekeeping
One of the managers, Ian, picked me up at the airport and gave me an excellent 30 minute "orientation tour" of the south end of this lovely island. I was in Villa Unit 2 which was huge: 2 outdoor patios, 2 en suite bathrooms, king size bedroom, large lounge/dining room and a kitchen. It was very comfortable. They also had a selection of more than 400 DVD.
There was a window without a blind above the bed and as a result the bedroom got light very early.
Ian and Lillian excellent hosts the upgrade we received the facil. and condition of the unit everything made for an extra enjoyable holiday
Great self-contained room with all facilities, friendly staff.
Nice and close to town centre. Hosts were great - very friendly. Free seasonal fruit on offer. Plenty of room in unit. Free rental car (although insurance was extra).
Rooms needed a bit of work eg. shower door didn't close, leak under bathroom sink. The heated swim/spa pool was a bit murky. The main living room was very dark with inadequate lighting. Free DVDs very outdated. Got extra Foxtel channels but TV in bedroom not tuned in to receive them.
Ian and Lillian were really friendly and helpful couldn't do enough for you and put themselves out to help
I would have liked the bed linen to have been change more than once a week and the actual owner who was supposed to be there when Lillian and Ian had their day off to open up the office and be available for enquiries and purchase of washing tokens etc when time stated
The staff were fantastic ,nothing was too much trouble . The unit was clean and comfortable ,and I very much appreciated the starter breakfast pack. Lilian was great in sorting out the car and booking trips, she recommended one in particular which turned out to be the most enjoyable. Perfect hosts!
Nothing it was a great place to stay
Staff were fantastic. They made as feel so welcome and were very helpful. Nothing was a problem.
Staff very friendly and helpful Great location Spa pool Hire car
Staff were friendly and very helpful. We were apgraded to a two bedroom suite which was excellent and had all facilities required. The location at Burnt Pine was central and only a short walk to good coffee shops (the Olive was very good). The car provided was old but quite satisfactory for the short distances on the Island. For example only seven or eight minutes to the historic Kingston area and Emily Bay for great swimming.
Lillian and Ian were fantastic hosts they made sure our stay was superb. The location was very central, great to have a car included in the rental, the free fruit in the "cage "was a nice touch. The people everywhere were so friendly and the weather, walks, food were all great.
Hard to think of something we didn't like, I guess the potholes in the roads would be on the list. The other thing we didn't like was leaving!
Friendly staff who went out of their way to be kind.
We were warmly greeted and made to feel very welcome. The location was excellent and we loved the massage shower.
The rooms were a bit dark, especially the bedroom.
Old fashioned service Lillian and Ian could not do enough for you close to town but private very good
Service was excellent, staff very friendly and welcoming, nothing was too much trouble. Great layout as each villa is private and at times it felt like we were the only ones in the resort. Location was ideal and in easy walking distance of shops and restaurants.
Easy access to shopping. Rooms have been upgraded especially bathrooms and kitchens. Personal pick up and return to airport - not shuttle bus. Obliging owner and staff
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