눉The receptionist upon arrival didn't seem to organized and later we soon realized she was in all the beach spots we visited. When we called the office to check if our reservations were received the phone was never answered and we later heard the phone ringing everytime we passed by the closed office during regular hours. The bathrooms seemed a bit rundown, cabinets in Room 11 were falling apart. Toiletries included only means a hand soap dispenser and a shower gel dispenser that barely lasted one wash. The beach is across the hotel, over a side road and has obstructing rocks. Lydia suggested Arenas beach for swimming and activities. Arenas beach was wonderful, great calm beach win easy access to paddle boats, kayaks, snorkel gear, but a nice 20 min walk. We decided that next time we'd just pay a little more to stay at Arenas Hotel and have the beach steps away. The receptionist insisted she would explain the pricing of activities such as yoga, horseback riding, kayaking and such but after three days of asking we just kept getting the response of "I'll show you later". We ended up going to Arenas and renting a cabaña with their gear. The wifi didn't reach cabins 11, 12 or 13 which are near the rear of the property next to the yoga platform. The property grounds remain open at night by access of the side road. Considering the island is full of coconuts there was no where to get fresh coconut water, we asked a local and she graciously cut us coconuts and handed them out. I got in contact with a gentleman's cellphone the day before our arrival to ask about the free shuttle and advise them that the reservation that was made months in advance is for 8 people. He assured us the shuttle would be there. Upon arrival we saw shuttles for Yemaya and Arenas but none for Paraiso. We asked a taxi driver and he assured us that he could take us and Paraiso would pay.
눇We loved Lydia Newball, staff of the onsite restaurant. She recommended great places to visit, particularly the best beach on the island. She greeted us cheerfully and even let us know when her shift ended and who would be taking care of us. The rooms were comfortable, the AC quickly cooled the room. The bathrooms were clean. Great breakfast buffet included for the day slept over. ( Gallopinto, scrambled eggs, homemade bread, cereals, delicious fruits, coffee, Teas and juices)