Albus Hotel Amsterdam City Centre  

The staff was fantastic. Very helpful and friendly

Room was small

Location, they upgraded one of our rooms, staff was friendly and helpful.

In one room it was quiet noisy and its bathroom was a bit outdated for this kind of hotel we thought. Also breakfast was not cheap but we have not tried. WiFi absolutely overpriced.

dont go! they looknice. but hen needed the room for exstra 2 hours they wanted to charge us in 5 euro for each room! we took 2 rooms so t would cost us 100 euro ! it's a bad service!

they dont treet you well. they consider u as a "pocket" only

The location and the decor.

I was very disappointed in the Albus Hotel. They did not address my concerns until the day before I left Amsterdam and I found the hotel staff not helpful at all. I will never stay at the Albus again.

I liked the room, it's location, the heated floors in the bathroom, the restaurant, the area for drinks !

The only 2 things I liked: the coffee machine and the bathrobe.

Extremely noisy hotel. My room was on the street side, 1st floor and I couldn't sleep all night because of the traffic noise. On top of that, the rooms are poorly insulated indoor too - you can hear even your neighbours. I wasn't impressed at all with the quality of the room which I found boring and poorly layed out. The facilities and bath products in the bathroom looked like in a 2* hotel. All in all I was very disappointed and wanted to leave after the first night, but the hotel staff claimed that I need to give 24h notice - which I find pretty disgusting taking into consideration that I couldn't sleep because of the noise, so I couldn't have given the 24h notice before spending the night there. Right? After my complains no compensation or reduction of the price (which, by the way was 149€ !!!!!!) was offered by the staff. On top of this, they charge 19€ for breakfast which I find ridiculously expensive. I will never again stay in this hotel and it's important that other travellers are aware.

Great location, everything in walking distance, helpful staff, clean&comfortable room. Wake-up coffe by Nespresso. :-)

Waiting for the elevator, there's only one in the building.

No Wi-Fi free in the room !!!

The location is good, in city centre, near public transport, within walking distance of musea. Breakfast was good with nice staff that attended.

I had a room in the basement, opposite the staffroom. At 7 am, people where talking loud with open door. No thought about guests being near. When I told the reception desk, they looked at me as if they knew the problem. My tip would be not to accept a room in the basement.

Very central location within walking distance of all the major sights. Very comfortable beds and a good sized bathroom with shower and bath. Coffee machine in the room was very welcome.

The room had stylish lighting but it was not really adequate for reading and you had to get out of bed to turn off the overhead light. We were on the 6th floor which was very hot but there was a fan provided.

Location of the Albus is very central and access is easy in terms of trams. Staff were very helpful and welcoming.

The basement room was fairly stagnant and noisy as well from people traffic

A nice property, well decorated and clean. We have two children, desired a family room (not two separate rooms), and needed a location close to restaurants and sites. We also wanted to avoid staying near the Red Light District. The Albus met our needs. Our only regret, and it's probably inappropiate for a city hotel, is that there wasn't a pool.