Alp Hotel  

Det bedste var helt sikkert morgenmadsbuffeten og personalets glade væsen!

Vores badekar var utæt, så der var vand ud over hele gulvet når vi gik I bad!

The staff and the atmosphere around the breakfast buffet located at the reception, was quite cosy, but that is about the only positive thing about this so called hotel (should be a hostel)

It is a firetrap!! We stayed at 3rd floor - with only one very narrow staircase as the only exit. That would not be legal in Denmark... Too expensive considering the hotel standard. Rooms lacks normal hotel equipment - like a telephone, safe, minibar etc.The room was worn down, the windows were not tight - resulting in a continuos draft, it needed painting, new furniture, bed clothing (holes). Bathroom was very very small, almost impossible to sit on the toilet in a normal position. The worst part was that it was very smelly. We had pre-booked two nights, and actually tried to cancel the booking as soon as we saw the room. Unfortunately this wasn't possible. The hotel did not match our expectations at all, and we won't be coming back.

Hotellet ligger centralt uden at ligge midt I Amsterdam. Stort plus, at det ligger uden for de største hotel- og turistområder. Der er gode transportmuligheder med sporvogne lige uden for døren - og alle linjerne kører til centrale steder I byen. Det er også muligt til fods på 20-30 minutter at nå flere af de store turistattraktioner.

24 h reception, Good location close to center.

No elevator, and if you are unlucky you can get a room on the 5th floor, which happened to us. Very steep stairs, and the price is still the same as on the 2nd floor. The room high up was VERY small, compared to the room on the 2nd floor that our friends got. You should not pay the same amount for two totally different size of rooms. Plus there was almost no pressure in the shower, we could not even wash our hair.

It is the best value for money, because it is near to the tram station and supermarket, it has a good location for a city trip and a tasteful breakfast. Also, the hotel staff is very friendly and helpful.

They have a standard procedure with your credit card in order to securitise their money even I told them I will pay cash. I think this procedure is specific to small hotels because I booked many hotels via booking.com and this was the first hotel which put in practice this procedure.

The service was excellent. The staff were friendly and helpful from the minute we arrived to the minute we left. We were greeted with a free welcome drink and given a city map and an explanation of the main points. Free drinks were available at all times along with fresh fruit. The buffet breakfast was plentiful and had an excellent choice. The room was spotless and had added touches such as chocolate, fruit, water, tea and coffee-making facilities. Wi-fi was available and there were 2 computers in the reception area, also without charge. It was excellent value for the price.

Just come back from a cracking week in Amsterdam and the first 3 nights in the Alp were excellent! Does exactly what it says on the tin, clean, friendly and very well run! 24Hr Tea/coffee a real bonus! Wifi access on the top floor!! Breakfast was much better than expected, big buffet of meats/cheeses, fresh bread/croissants, smoking area outside.....total class act! Thank you, I'll be back again!

Everyone was very kind and helpful to us during our stay there. Very nice, bright room for 3 with an excellent breakfast, fresh croissants, fruit salad, cappuccino, many choices. Overall, a very good value, in a nice neighborhood across the street from an Albert Heijn grocery store and restaurants. They arranged a cab for us to go to the airport to catch our flight. We would certianly stay there again and will recommend it to our friends in the US:

Very comfortable beds and super breakfast buffet

Not everything in the bedrooms worked properly. Shower leaked and fridge didn't close properly. We booked 4 rooms and they were not an equal standard. One double was much too small for a double - however we did receive a small refund for this.

Very good service. Nice room.

The alp hotel was very clean, the staff were great and the breakfast was nice.. We really enjoyed our stay.

Staff is very much service oriented. New hotel, furniture and facilities are in a good order.

Elevator would be of added value

Staff were extremly helpful. Very comfortable beds

No phone in room very steep stairs noise from outside loud in room.