Best Western ART Hotel Rotterdam  

Atendimento 5 estrelas

O quarto nao tinha telefone, o cabo estava cortado, nao havia comando da televisao,tivemos de pedir um e era um quarto duplo mas so havia uma toalha de duche, tivemos de pedir outra. Numa parte do quarto faltava uma grande parte do roda-pé e houve uma altura em que entrava por debaixo da porta uma grande corrente de ar e o barulho que fazia incomodava, tudo isto num hotel de 4 estrelas.apesar de tudo recomendo o hotel.

The room was comfortable, at least for one person (probably also for 2), it also had a small kitchen with fridge, microwave boiler and coffee maker and cutlery and other stuff that can be useful. The bathroom was big and clean. The staff was friendly and helpful.

The location probably is not the safest of Rotterdam, It is not very nice also, but the hotel is right next to the metro station so that can be avoided. It needs new carpets in the hallways and the towels seam old and sometimes not so clean.

Spacious and clean rooms. Very good breakfast. Metro station right in front of the hotel. Very close to Ahoy conference centre. Very friendly staff.

Room was not cleaned on one day. The reception staff offered us to move to another room instead. A little bit noisy because of the metro trains.

Lovely , quirky hotel inside, excellent kitchen facility in rooms. Spacious suite, very comfy beds, nice bathroom. Much more positive than not.

Location is not great but suits for events at The Ahoy so try not to be put off ,it is lovely inside. No aircon so ask for room on tram side (not metro side as that is both noisy & boiling).

Staff

The room was really well maintained, clean and layed out well. It contained a separate kitchen with all the things you could want, a spacious bathroom and a very comfortable bedroom. I was on the 9th floor with a view towards the city. The view was stunning at night, you really forget your in an industrial part of town. The location of the hotel is great, you have the tram and metro stations right out side the door.

The only down side to the whole experience was that there was building work going on. A few floors were having new carpet laid and a bit of a reverb. The smell and noise in a morning was a bit bad, I know these things need to be done, but would have been nice to be informed before arrival. Other wise it was excellent.

Great views of Rotterdam skyline

With all radiators off it and the window open it was still about 25 degrees Celsius in the room (in mid winter!), so impossible to sleep.

I liked the fact of how original the hotel was with its unique features and individuality.

Spacious room like small apartment well equipped original design. Good breakfast buffet, helpful & friendly sstaff. Publick parking is free between 18:00pm-09:00am. Good access to public transport. All public spaces in hotel have original design. Overall good value for money, had a nice stay.

Not much choice of shops or restaurants near the hotel. Strange sweet soap smell in corridors. Safe deposit box not attached to wall or shelf - can be lifted & carried away.

Very friendly staff, and amazingly "home-like" for such a big hotel. Very spacious rooms, beautiful view of the harbour on the 17th (top) floor.

The location was great, near Ahoy and city centre and also Euromast. We have 1 bed app. with full kitchen and all was perfect. Breakfast was great and dinner even better. We are very happy with our stay at the hotel.

Nothing was wrong. All perfect !!!

Decoration of the room.