Banks Mansion

The friendly, homely 'home away from home' atmosphere. The excellent position for shopping and sightseeing and proximity to restaurants and cafes. And the 'inclusive' nature of the Living area.

Convenient location; free mini bar in room and free beverages in the lobby; great staff; arts & crafts decor

No restaruant but there are many within a few minutes walk

The free use of the mini bar and the bar/coffee in the living room area. The staff performed their duties well above the average hotel staff, providing friendly and useful advise.

A shuttle service to and from the train station, would be an added benefit. It is not so easy for older travellers to manouver cases on and off the tram and across the cobbled streets. Especialy while the building works are taking place in Amsterdam.

Well located, comfortable, friendly, efficient and all the drinks were free - excellent! We would definitely go back to this hotel if we return to Amsterdam.

Nothing really. Oh, I just remembered, the advertised breakfast pancakes were not available.

Beautiful rooms with great "art deco-ish" design, friendly and helpful staff, great location. Very near the major sites as well as the tram should you not be able to walk. Free internet access and computers available in the lobby.

The hotel staff was very efficient and always willing to help. The hotel was nicely decorated and clean. The breakfasts were outstanding. We were able to order a hot breakfast every morning. The tram lines 24 and 16 were just outside the hotel so getting everywhere was very convenient. The floating Flower Market was just on the next corner. The location was excellent.

Friendliness of all hotel staff, the feeling that I was staying at someone's home rather than a hotel. The complimentary drinks and snacks in the Lounge were great. Due to the central location of the hotel, it was nice to be able to return with shopping and stop for a coffee or a glass of wine before venturing out for more shopping! Lots of restaurants close by.

The availabilty of complementary (free) drinks at all time!

Thought we were going to have a bath tub in our room, but the lovely rain effect shower made up for it. Also, somehow the 'do not disturb' sigh was put on our door, so our room did not get any housekeeping!

it is advertised as a "new hotelconcept", but essentially it is a dressed up rental of a room.

staff very hospitable and amenable. ease of use the whole drinks without hassle idea is great even for non drinkers

rooms are ok but hallways and stairwells very 1 star - lets rthe place down

Zentrale und doch ruhige Lage. Sehr freundlicher Service. Zimmer ansprechend und gutes Bad. Ausgezeichnetes Frühstück. Nette 'open' Bar mit exzellentem Angebot. Wir kommen wieder.

kostenlose Getränke (Minibar im Zimmer und offene Bar im EG), zentrale Lage

sehr stark klimatisierter Frühstücksraum, kaum frisches Obst, "schallisolierte Zimmer" sind 2 Fenster hintereinander, Straßenlärm hörbar, Wunsch nach 2. Decke wurde erst beim 3. Nachfragen erfüllt, Zimmer um 14.

Et veldig hyggelig hotell med et spennende konsept. Hensikten er at man skal føle seg hjemme, og det gjør man. Mini bar er inkludert i prisen, alle drikkevarer i "baren" (=Living-room = "Stua") er inkludert. Man lager det man ønsker av drikke med og uten alkohol. I restauranten (The kitchen="Kjøkkenet") vil man f.eks. ved frokosten "bestille" det man ønsker av varm-mat (egg, ostesmørbrød etc.