Best Western Amsterdam Airport Hotel  

Nice staff, pool and transfer to the airport - train station free every half hour.

Location to airport and service to terminals, easy check in. Cleanliness and free parking.

Room was cold, not cool, absolutely freezing cold, heating made no difference just a lot of noise, even with 2 x duvet and blanket it was not comfortable, unusual as most hotels are too warm..!!! Bathroom was like a fridge. Breakfast was ok, but at Euro19 it was terrible value, not a lot of choice of cooked/.hot food.

Convenient to the airport

Needs up dateing

Nice personal, free parking, free wi-fi internet, pool.

Room service left opened doors of my room for a whole day!

Convenient location to airport, without paying extortionate prices. Good size rooms.

Upon arrival (H. 9:00 pm on mid December ) room heating was not working. Several requests of assistance at the reception only resulted in suggestions to play with the air conditioning control, which yielded no success. After 1 hour from check-in, finally the reception employee realized and told me that the air conditioning system was not supposed to heat up; rather, the radiator, (well hidden behind curtains) was to be switched on by guest, upon arrival in the room (if the guest would just be aware of…) . However, after one additional hour the room temperature had not changed significantly. Further complaint at the reception desk finally made the lady manager in charge to show up, and after further checking, discussion and complaints of mine, I had the room changed to a more comfortable one; over 2 hours from my arrival, and at a time when I had planned to take some rest from a long business and travelling day, and restoring for the following, similar one. Now, there are only a few basic things that one is supposed to have from a hotel; a proper room temperature (especially winter time), is one of those; a little bit of assistance, when there is a need, is another. If such things are not available, after a 90 Euro (breakfast not included!) advance charge on your credit card, that is not a hotel; call it however you wish, but it isn’T. After one quick look at the restaurant hall, I decided it was more likely for me to get some proper food at the Mc Donald nearby, and that’s what I did. As a general note, not only to this hotel, but to the vast majority of them around the world, I am sure that most frequent travellers are fed up just like me, with reading/listening at claims that hotels do a lot of efforts to “save the environment” by keeping air conditioning and heating off, reducing towels washing, etc. why don’t you simply admit the simple and adamant truth; that is, hotels just try and save money?

friendly staff.

The shuttle bus service starts relatively late for early morning travellers. It starts 06:15 AM when my flight departs 07:15 AM and many other flights leave even earlier.

Shuttle from and to airport every 30 minutes. Free wi-fi interntet. Fair price. Check-in and check-out time is at 12:00.

There was a little dust in the room. Bathroom's floor gets all wet when you take a shower.

Close to airport Free shuttle Small gym and pool

They charge the credit card at arrival but you get the receipt at check out, it is the only hotell that has this routine. Strange.

Close to airport and shuttle bus every 15min, nice breakfast

Free shuttle bus, bathrooms are very clean

I will never stay there again because of the service, hotel staff was very rude, I was shocked to be honest, food in restaurant wasnt so good neither.

Always good with convenient shuttle to airport