Best Western Amsterdam Airport Hotel  

Equipements

Navette aeroport aux horaires peu fiables (depart le dimanche matin, attente 40min!)

J'ai apprécié le côté pratique du transfert vers l'aéroport schipol. Belle chambre, bon petit déjeuner varié, bon restaurant. J'y viendrai à nouveau si j'ai un vol à prendre à schipol.

Le gel douche mis à disposition n'est pas suffisant

Le fait que cet hôtel soit à côté de l'aéroport

Le personnel d'accueil peu engageant, à la limite d'être désagréable. Le personnel de restauration était quant à lui bien plus aimable. La navette: supposée être toutes les 30 minutes, mais finalement j'ai attendu presque 50 minutes à l'aéroport avant d'en voir une.

Piscine et Salle fitness ouvert de 7:00 à 23:00 + wifi gratuit (marche moyen) + Parking Gratuit + navette gratuite pour aéroport

Petit déjeuner à plus de 13€ par personne pour un simple buffet + Chambre avec plein de poussières (pas faite depuis bien longtemps) + personnel avec un accueil moyen ! loin du centre d'Amsterdam

La taille des chambres.

Le personnel n'est pas aussi gentil.

pas grand chose

attente à la réception, pas de couverture correcte en pleine hiver, literie moyenne, ensemble triste...

Decent breakfast buffet. Needs more fresh fruit. Clean and comfortable. QUIET especially so close to airport. Great shuttle service. Excellent wifi in rooms.

Quite basic room. A bit high priced for what you get.

Location to airport and service to terminals, easy check in. Cleanliness and free parking.

Room was cold, not cool, absolutely freezing cold, heating made no difference just a lot of noise, even with 2 x duvet and blanket it was not comfortable, unusual as most hotels are too warm..!!! Bathroom was like a fridge. Breakfast was ok, but at Euro19 it was terrible value, not a lot of choice of cooked/.hot food.

Convenient to the airport

Needs up dateing

Nice personal, free parking, free wi-fi internet, pool.

Room service left opened doors of my room for a whole day!

Convenient location to airport, without paying extortionate prices. Good size rooms.

Upon arrival (H. 9:00 pm on mid December ) room heating was not working. Several requests of assistance at the reception only resulted in suggestions to play with the air conditioning control, which yielded no success. After 1 hour from check-in, finally the reception employee realized and told me that the air conditioning system was not supposed to heat up; rather, the radiator, (well hidden behind curtains) was to be switched on by guest, upon arrival in the room (if the guest would just be aware of…) . However, after one additional hour the room temperature had not changed significantly. Further complaint at the reception desk finally made the lady manager in charge to show up, and after further checking, discussion and complaints of mine, I had the room changed to a more comfortable one; over 2 hours from my arrival, and at a time when I had planned to take some rest from a long business and travelling day, and restoring for the following, similar one. Now, there are only a few basic things that one is supposed to have from a hotel; a proper room temperature (especially winter time), is one of those; a little bit of assistance, when there is a need, is another. If such things are not available, after a 90 Euro (breakfast not included!) advance charge on your credit card, that is not a hotel; call it however you wish, but it isn’T. After one quick look at the restaurant hall, I decided it was more likely for me to get some proper food at the Mc Donald nearby, and that’s what I did. As a general note, not only to this hotel, but to the vast majority of them around the world, I am sure that most frequent travellers are fed up just like me, with reading/listening at claims that hotels do a lot of efforts to “save the environment” by keeping air conditioning and heating off, reducing towels washing, etc. why don’t you simply admit the simple and adamant truth; that is, hotels just try and save money?