Bastion Deluxe Hotel Amsterdam / Amstel  

Free parking which the hotel provides

Acoustics in the room is very very poor. I could here people doing their business from the room above, below and adjacent to me. Even what they were doing in the corridor was loud and clear. Couldn't sleep for the whole night and had to cancel the 2 night stay. Very bad experience. Lastly, when did you see plastic cups to make tea and coffee. There was a LCD tv in the room and plastic cups to make tea, something fundamentally wrong.

Price, free parking.

Neighborhood: no shop.

Staff members and manager acted negligent, patronising

Nice stay very convenient to where we had business meetings and near the Tram station

In relation to the price, rooms and restaurant are quite OK. The bath had a tub, we liked it.

No bus or tram connection to the city. Metrostation is 10 Minutes away. Not all the staff is really friendly.

Free internet.

I really liked the hotel. The rooms were clean and decent. I had no problem with noise. The staff was very friendly. Parking was free. Next to the hotel is a fuel station were you can have cheap breakfast. At 10 min walk there is a metro station. When I go back to Amsterdam I will probably stay again in this hotel.

If you want to return to the hotel at night, you will probably have to take a taxi because there are no metros after 12 and the nearest bus stop is quite far. .

Clean, friendly staff

Only minor issue was that the steaks all came as "rare', though Medium and Well Done were requested.

Nice accomodations and convenience to public transportation.

I liked the room

I didn't like the location, it's a 15min walk from the closest subway station and there is no proper walking side all the way to the hotel.

I was happy that I had a room in the end and was glad of the bright signage so I could find my way back to it easily. Also it's on the number 1 tram route which goes straight into the heart of Amsterdam. Bed was comfortable. It was a quiet area. There was an electric kettle and a bar fridge.

They said they would hold my room until 6pm (I'd had to cancel and replace my credit card and so couldn't pay in advance). But when we got there a little before 5, they had rebooked our room to someone else. They offered us a room in their other hotel, which was closer to the city. They said it would cost 5 euros more per night, but when we got there, they charged us 55 euros more for the first night. I'd wanted a non-smoking but got a smokers' room with no ventilation but a small window that only opened a crack. The smell and smoke of tobacco hung thick in the air for the entire time. So it was a comparatively expensive room but there were only 2 very small paper cups to have tea from and no complimentary beverage sachets. The hotel staff were quite rude, frequently remarking "take it or leave it" with a general attitude that begrudged customer service of any kind. There was only one bath towel provided although it was a twin room.

Very nice hotel, for few nights.

to reach the hotel without a car difficult.

Connectivity to metro.

Not value for money. Poor facilities.