Bastion Deluxe Hotel Den Haag / Rijswijk  

Need improvement in recption staff and how to deal with cutomers. It is frustrating that staff the do not know if someboday have laready paid , in some occassions they want to take double amount but we explained to them that we have already paid Breakfast is very expensive and not suitbale at ll Hotel is good if you have a training or work witth shell centre as it is tooo close

This budget hotel was clean and staff was friendly. Internet did not work properly. For about 105 EUR/night it was a too expensive for the value delivered.

Quite,clean and nice location

Lacking luxury

There is a water cooker in the room. The rate is relatively low. Diner is good. Free Wifi. 10 mins walking from Rijswijk Railway station, close to Shell. The staff is very friendly!

The room is relatively small and basic, good for business though; bed sleeps well.

Breakfast was good

I stayed in a Delux rooms because no standard rooms were available - I had booked smoking rooms but on arrival only non smoking were available. The standard of Delux rooms were poor with poor ventilation and the noise from passing traffic was unbelievable. I did not find this hotel value for money at all.

The breakfasts are good and properly priced.

Hotel seems to be poorly staffed, there was no one at breakfast to greet visitors check the breakfast charge to their room.

Staff were quite helpful.Hotel management visibly making effort to be environmentally responsible.

Room lighting can be improved on.

De kamer is goed. De ligging i.v.m. openbaar vervoer is prima.

Personeel niet erg klantvriendelijk. Ontbijt was na negen uur niet meer te krijgen.

فقط قربه من شركة شل

طاقم الفندق غير متعاون ابدا وغير مرحب ولا يبتسم خدمة الفندق سيئه جدا مقابل المال المدفوع تصور اضططرت ان اتصل ثلاث مرات لكي يتم الرد علي انارة الغرفه ضعيفه وعندما تعطلت رد علي الرسبشت بان الفندق ممتلىء ولا نجد لك اناره بديله

- plezierig personeel bij receptie en restaurant, ontbijtje vond ik prima, diner ook okay. Ik vond dit hotel aangenamer dan het nabijgelegen Winston

- de slappe plastic bekertjes , handdoek als aangetroffen in de badkamer was verre van schoon uit de was gekomen.....goor...!!!! kluisje werkte niet, minibar leeggehaald wegens plaatsing van een automaat beneden. Kamer rook niet fris, was in gerookt

Goed: luxere kamer op 6e etage, met airco en thee/koffie-set, dubbele wastafel en bad met vaste douche. Lekker rustig. Diner is goed, kun je ophalen en meenemen naar je kamer. Gratis goede WIFI. Goed bed, prima geslapen (wel met eigen kussen, hotel kussens zijn altijd veel te zacht). Eigen parkeergelegenheid, goed bereikbaar, hoewel TomTom de situatie daar niet goed kent (onnodig omrijden). Minder: Ontbijt (13.50) is veel te duur. TV: Nederlandse commerciele zenders niet beschikbaar (wel analoog met 80% sneeuw en HDTV zegt "CI card not inserted"), alleen N1-2-3 en Discovery etc. Geen RTL4 ochtend nieuws, dus. Parkeren aan de straatkant: lastig om daar weer uit te komen 's morgens.

Il bagno è piccolo , la doccia non ha un suo piatto , ma è a pavimento ;c'era una puzza di fognatura molto forte ; il letto è decisamente stretto , il materasso non è di buona qualità e non sostiene bene il corpo .