Best Western Palace Hotel Zandvoort    

small room for the price

Everything as usual was great

Time to replace the mattresses !!

Friendly staff, clean, wonderful, spacious room, newly renovated

No ice machine

I got a good deal for a weekend in a single room, I had a view of the sea, free wireless, the room was fine

recommended provided there's a price discount

Easy going, hotel staff had no problem with me and my friends carrying thousands of sixpacks in our rooms at new year!

It is really great for people who don't need to feel like rockstars. It has all you need but nothing more. I felt more than comfortable!!!

Jondy very professional, wonderful to assist.

Location

room too small only 1 lift in operation - which staff were using as well.

The hotel has seafront rooms with view on the beach, which was a definitive plus while staying there. The hotel staff is enthousiastic and the breakfast buffet is quite good.

Firstly, the hotel is very outdated and needs a definite freshing up. Next to that, the bathroom provided a very disappointing level of comfort with the shower being much too small and an overall lack of decent lighting. One final point, perhaps the most important one for me personally, was that the bed linen did not smell fresh.

The hotel is ok, however the furnture on the room is a little over-aged, but the price was not very high, so I had quality for my money! The staff was very, very kind.

Location

It's location was convenient for the Zandvoort race track, other than that, nothing.

It was bland and unwelcoming. The beds were extremely soft and uncomfortable. I was sold an "executive" room overlooking the sea. It was an old room on the side of the Hotel with a few mod cons overlooking the car park. You could see the sea if stuck your head out of the window and turned it 90 degrees. The air conditioning was extremely noisy. The bar, if it was open, had no atmosphere was cold and unwelcoming just like the dining room. The breakfast was average at best.

our room

lack of staff Poor breakfast no service Useless computers

There was little to like, other than the location adjacent to the beach.

Terrible physical condition of the building exterior, the dirty enterance, confusing militant style parking arrangement, shared balcony so you could not open window/door for fear of security. Front desk not helpful. While making booking for four rooms each with seperate names which was provided to the hotel, the desk took easy route and made booking in one name causing confusion and discomfort for other guests who thought there was no booking. Breakfast room very cramped with guest tripping over each other trying to serve themself breakfast. Only one staff member in the restaurant who seemed only interested in securing room number for payment.

Location is the only thing this hotel has. Right on the beach. The staff were great despite the horrible hotel they had to work in.

First of all this is not a four-star hotel. Two at most. Second, it is highly overpriced. Sea view rooms were 200 Euros. Should be 70 Euros. The windows do not open. The hotel is old. The elevator doors have to be opened by hand. Stained carpets. Dirty windows. Facade falling apart. Graffiti outside. Hotel leaked. Breakfast room cramped. No fresh coffee, only a coffee machine. The hotel is from the 70s and looks and smells like it. By far the worst seaside hotel I have ever stayed in. We had booked for two nights, but had to leave after one night; ruined our seaside getaway. I can only recommend it if you want the sea and plan on spending no time inside the hotel. Just terrible all around. Wow.

Bathroom very nice Room good size.

It needs a good makeover. Terrace very shabby

good location

poor wifi access , needed wifi to upload match reports etc ,it wasn't fast enough and kept falling out

I had booked a twin room. When we arrived it was a double bed which I did not ant. The reception argued with me and said a twin room could still have a double bed which is ridiculous! I will not stay here again, and may not use you if this is how I am treated.

It was clean, comfortable and conveniently located both to the train station and to the beach. We enjoyed watching the kite surfers and a cycling race that happen to take place while we were there. I needed a doctor while I was there and the front desk clerk phoned and booked an appointment for me -- I was very grateful.

It would be nice to add a small bar of soap and some hand cream in the bathroom.

The breakfast was excellent as was the lady who was in the dining room. I did not find the reception staff overly helpful however. The lack of proper wifi was not good and they could do nothing about it.

I did not find the reception staff overly helpful however. The lack of wifi was not good and they could do nothing about it. Additionally it seemed a bit of bother when you were asking them for information.

The Situation is perfect. The view from the top floors is quite amazing !

Way too expensive for what it is ! People who pay 120 euros for those kind of rooms must be pissed ! And they should be ! For a 1 or 2 nights it's ok, but nothing more ! Really expensive parking spot !

Quick and Easy for a solo traveler, access to anything in Zandvoort. I even took a scooter all the way to kuenkenhof, a long journey but very well worth it.

The elevators were a pain, so I just took the stairs.

the location from train station was very good, it's a 2 mins walk. i was there for a running event and hotel was 10mins walk from start and finish area. i found all the staff very helpful.

Excellent for Amsterdam trips, without Amsterdam Hotel prices.

Bathroom - basin would not hold water - defective plugs.

netheid, vriendelijke personeel, locatie

het hotel als geheel is wat ouderwets

Super mooi uitzicht! Zeer ruim appartement!