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Nieuwezijds Voorburgwal 100, 1012 SG Amsterdam, Netherlands – Show map
Excellent location – rated 9/10! (score from 873 reviews)
Rated by guests after their stay at Hotel Citadel.
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1151 properties in Amsterdam
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871 verified reviews
They speak your language!
Hotel Citadel's staff speaks: Dutch, English
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Food & Drink
WiFi is available in all areas and is free of charge.
No parking available.
24-Hour Front Desk, Tour Desk, Baggage Storage, Laundry, Dry Cleaning, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private)
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
The maximum number of cribs in a room is 1.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 873 reviews
Value for money
Show reviews from:
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Score from 1682 reviews Good
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Hotel The Exchange is an independent fashion hotel in the center of Amsterdam that playfully weaves together hotel design with fashion in unique rooms ranging from one to five stars.
Score from 1035 reviews Very good
Very modern and clean, good location
incredibly small rooms
Location. Excellent housekeeping. Friendly considerate staff. Stayed here a lot.
Wish they would be one of the first 3 star hotels to offer tea making facilities..
The cleanlines and order, the breakfast
the size of the bed
Close to any place of interest in the center.
very small room for 1 person
A really small room. Rather noisy from the elevator, but I don't care about this personally. Breakfast really low budget and no good at all. Too expensive for the service provided.
The lady at the reception was nice and helpful in giving directions and advices on the city.
The bed was not a real bed, the breakfast was poor in terms of quantity and quality, the room could have been cleaned better.
Hotel is central to everthing. Surrounded by nice restaurants and access to public transport out side the front door.
For a single room, you don't expect much. But you could not even walk down the side of the bed or even open the wardrobe doors fully. Which made access to the safe in the bottom of the wardrobe impossible. 129 euros / night a bit excessive, but it was the last room.
everything was at the place really friendly staff, breakfast was good :) room was cleaned every day :) and the location is great. 30 euro a day is really chip to be honest and for that money that a great hotel :)
The bed was super comfy. On a more quiet road but still centrally located.
Great location easy to find & close too central station. Was very impressed with room & bathroom & staff was lovely. Was able to leave luggage there before & after check in until flight. Lovely breakfast also. Will be staying again
The staff were very friendly and helpful and the location is amazing- easy access to the central train station and most attraction are within walking distance.
The wifi was horrible- I had no reception at all in my room (which I think was once the broom closet). However, the wifi worked better in the resturant/ breakfast room. The bed was lumpy and the breakfast had limited choices.
Location not seedy at all. Friendly staff and an adequate breakfast with good coffee.
Room was a bit small and the shower was a typical Dutch style of only a shower curtain and a drain in the floor. For a single guy exploring the city no problem. Would still stay there again, however, not with my wife.
Excellent location for walking or catching the tram, close to many restaurants, good size room and bathroom, full size stairs and elevator
Breakfast was adequate but nothing special
Location, room size, bathroom and furnishings good. Breakfast was decent. Staff were very helpful and friendly
Beds were a bit too soft and lacked back support. No cooked options for breakfast.
the bed is really comfortable
buying a bottle of water was very expensive
Location is good, shower is clean.
We were only in AMS for one night (transfer), the hotel is located at a very convenient location, 7 mins walk from main train station. The hotel staff couldn't find my booking but quickly resolved it and gave me a room with the same rate. The room is very clean with big window, nice street view. Beds are comfy, bathroom is clean.
I liked the hotel. Its position was very convenient for me. The staff were most helpful and friendly. It is my hotel in Amsterdam. I will be staying there again.
Excellent location and very helpful and friendly staff. Quite and comfortable rooms.
Small and basically equipped rooms. Modest breakfast without hot meals.
Fantastic hotel..very modern and safe. Great location everything is maximum 10 minute walk. Clean. Breakfast was lovely. Friendly staff
Location Nice staff Clean Organized
Small bed No Eletric bottle in the room No wifi in the room Expensive
Spacious room and bathroom,clean and tidy,very helpful reception staff and great location.
You can NEVER connect to the wifi,even after a week of trying,and using the computer on site,we gave up and went to an internet cafe.The breakfast staff were also very rude.
An expensive option which offers very little in the sense of value for money.
I loved my room, the bed, the shower, etc.
I didn't know about putting the key into a slot to get electricity until I asked about it.
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