Hotel Die Port van Cleve  

Loved the room we were in. Thought staff on Reception were very helpful. Location was very good.

We really appreciated the front desk people and the location. The staff are efficient and helpful not only on room questions but local attractions and restaurants and the best route to walking there. They had tickets to museums, saving us standing in lines.The rooms were very nice with amenities appreciated by travelers, like in room coffee, hairdryer, nice tub/shower combo, space for unpacking etc. We stayed there a second time on our travel to and from Amsterdam because we liked it so much.

No concerns at all, we'd go back for sure.

i love this hotel!!! we where there 2 years ago and last week when we came we recived the same room--- whitout asking for it- it was amazing!

Good value, great location

It was really center of the city!

If they wanted cash from u they lie that your credit card don't and u with mad head worried about this!!!!!!

Nice hotel close to city centre.

We stayed for 5 days in there but Laundry ( bed linen) was changed in the 4 th day only. Think it should be done every second day instead.

location

old

Location, bathroom was nice and clean.

1. Tiny room, space between the table and the bed: 20 cm! Only one night table, though we were two. 2. In the morning the track came to clean the trash cans outside...sound of crashed bottles at 8 am - horrible! 3. Somebody smoked grass, though it is non-smoking hotel. You can feel every smell coming from neigbours. 4. Windows not isolated enough - we could feel the wind. 5. Really bad door, you can hear every move i the corridor. I didnt feel safe. 6.No mini bar. Drings on the reception - Water - 3 euros!!!

We enjoyed our stay at your hotel rooms were small but comfortable would have liked a bigger room if I were to stay longer then the three nights. We were on the 1st floor very noisey from up stairs during the night Thanks again

Location. Excellent staff

Worst bed I ever slept in. Matress worn to a spoon shape. Everything else ok but if you can't sleep comfortably it kinda ruins everything else.

Great location, close to every good attraction in Amsterdam.

Small room for the price. Two single bed is not very comfortable either.

I have stayed and dined many times at the hotel for previous business trips and have found it to have an excellent location for visiting Amsterdam and comfortable.

After recommending to my family and friends who were with me that your food and dining experince was worth trying, I was let down very much by Monique who served our meal at the large table in the bar. We all ordred dutch pea soup (at my recommendation) however Monique displayed her disapproval and said she would not order the soup as it would spoil our main course as Monique advised the soup was not meant to be followed by a main course!!! I then decided to take her advice, so the 6 soup were taken off the order. My father and I ordered steak medium to well done, she then decided to order a rare steak as she said thats how it should be! Unbelievably, Monique then took my fork & knife, and cut my steak showing me how to cut it her way! She did the same to my fathers steak. By then, the blood from my med - well done steak was all over the plate. I handed it back and asked het o get it cooked again - it came back still with blood. She realised we were angry and said if we had dessert it would be free. I told her that I would be having dessert as I had not had anything to eat yet!! I can assure you now that I took all day yesterday looking at other option for hotels to stay during my regular trips to amsterdam as I was embarrassed by Monique and am amazed that you allow her to conduct herself this way in your restaurant. I should let you know, in my position as a hotel owner, and in the catering business myself - I do know how to order and cut steaks and perhaps you should remove the soup from your menu if it is not to be followed by a main course?!