Hotel Die Port van Cleve  

Location

No minibar,renovation is 15-20 years old,unconvinient bathroom,Wi-Fi was poor quality and only in the lobby.Our room was called an executive twin suit but didn't look like it - it was a simple room without minibar,very poor qality TV,poor windows-we heard street noise+ noise from underway renovation.

Location

Very expensive hotel, compare to my stay always in Krasnapolsky Hotel in the Dam Sq. No view at all ! as I was in a suite but still no view, the room was 100 eu more then the executive room in Krasnapolsky that over look the Dam Sq and a five stars hotel, hospitality was very bad when we checked in, the hotel is very very old and needs renvation, elvators one is working sometimes the other is not !! no air-condition in that expensive room !!! no mini bar in the suite !! not even an empty fridge, I don't think I can recommend this hotel to any one as long as it stays as it is, knowing that I have business in Belgium and Amsterdam and come at least a week every month and stayed in most of the hotels in Amsterdam !!

Room ok, wifi network ok, bed was comfortable and i am was able to dark totally my room during the day, i liked that...

We was 2 persons and the room was already paid with credit card but on the checking out day the hotel staff charge us 3.75 euro (they say city tax)

Gerar atmosphere

Horroble service and very arrogant people in the reception, newer more at this hotel, we where promissed big rum and got the smalest one, when we tried to change they gived us same rum second time, impossible to talk with the people in reception, worst hotel in amsterdam

The Staff is great specially Marit, she is smart and professional in the way she deals with Customers

More bath stuff is required (shampoo ...etc)

Good value, great location

It was really center of the city!

If they wanted cash from u they lie that your credit card don't and u with mad head worried about this!!!!!!

Very good location. Attractive building. Room fairly small but very comfortable and well equipped. Staff pleasant and helpful.

Located in one of best spot in the city

Room was cold and the air condition did not work

I have stayed and dined many times at the hotel for previous business trips and have found it to have an excellent location for visiting Amsterdam and comfortable.

After recommending to my family and friends who were with me that your food and dining experince was worth trying, I was let down very much by Monique who served our meal at the large table in the bar. We all ordred dutch pea soup (at my recommendation) however Monique displayed her disapproval and said she would not order the soup as it would spoil our main course as Monique advised the soup was not meant to be followed by a main course!!! I then decided to take her advice, so the 6 soup were taken off the order. My father and I ordered steak medium to well done, she then decided to order a rare steak as she said thats how it should be! Unbelievably, Monique then took my fork & knife, and cut my steak showing me how to cut it her way! She did the same to my fathers steak. By then, the blood from my med - well done steak was all over the plate. I handed it back and asked het o get it cooked again - it came back still with blood. She realised we were angry and said if we had dessert it would be free. I told her that I would be having dessert as I had not had anything to eat yet!! I can assure you now that I took all day yesterday looking at other option for hotels to stay during my regular trips to amsterdam as I was embarrassed by Monique and am amazed that you allow her to conduct herself this way in your restaurant. I should let you know, in my position as a hotel owner, and in the catering business myself - I do know how to order and cut steaks and perhaps you should remove the soup from your menu if it is not to be followed by a main course?!

The location was excellent and the front desk staf were very friendly and helpful

I thought the rooms were a little small and during our stay wireless internet was unavailable.

Nothing at all, very bad !!!!! Room is very bad smell of drainage water toilet & vasin. It was neglected with the blind of a window broken.

The leak was intense while the shower hose of the bathroom was damaged. Indoors, there was the strong smell of the sewer. All the towels in the room were stinking. Although it has been the 3rd stay since 2004, the quality of this hotel has fallen considerably. This hotel is not used any longer for us.