Court Hotel City Centre Utrecht

Nice location and very nice room.

The lobby could be cleaner and the smell was unpleasant; perhaps to the smoking in the bars. This should be taken care of. There was also a smell in the lobby that seemed to come from the toilets downstairs. Such smells are not very welcoming. This was only in the lobby area. The room was excellent.

Having never been to Utrecht it was a nice experience and made me think I may return

I found the bed in room 105 rather lumpy , you had to lie to one side since the join in the middle was not good

The staff was very friendly, and they did their best to help us. Breakfast was good, expensive, but what is cheap in Holland?

The service during the meals was slow too slow. and they did not fix the toilets which is still leaking, I assume.

The staff were very polite and happy to help, Rooms were clean and well kept

Value for money - very comfortable

The double bed was two single beds together - so there was uncomfortable ridge down the middle of the bed.

Good location, right in the city centre.

The hotel is nothing special. Average rooms. This is definately not a 'design' hotel. More a business hotel. There was laundrey in the main hall 24 hours a day.

Rooms were very well decorated and clean. Reception staff were very helpful - despite my arrival very late in the night (1am). A nice change from other night staff at other hotels.

Location was fabulous. I liked the clean, modern decor and flat-screen tv.

No room service or coffee/tea facilities in the room- these would have been nice. Room facing the street was a little loud.

The rooms were large and airy, the style was very modern and clean. The location was great, it's very central to Utrecht and very close to good restaurants and the train station. The staff was very helpful, the food at the bistro was also very good. The breakfast were delicious, even if they were not included in the room rate.

The wi-fi access is terrible! It never works. It's necessary to bring your own cable, because the wireless internet doesn't work. Even the staff at the front desk apologized for this and offered to get me a cable (I had one, but it was very nice that they offered!). The bed was a little bit uncomfortable (two twin beds pushed together under the sheets and blankets).

Good meeting place - friendly staff

the size and design of the room was good, there was a nice size bed and we loved the restaurant and brasserie downstairs.

we found the staff inexperienced and rude and we did not feel like we experienced the level of service we would expect for the cost of the hotel. the access to the lift was cut off duting the new years party which was held in the hotel and we were questioned as we tried to get over the barrier and up to our room leaving us feeling like we were breaking into our hotel!

Location was first rate as was the decor and facilities at the Hotel.