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Recently booked in Amsterdam
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Review score
Score from 85 reviews
This family-run hotel is on a quiet street, within walking distance of the Vondelpark, Rijks museum and the Van Gogh Museum. It offers basic accommodations and bike rental on site. Stay in quiet, comfortable rooms a short walk from the Leidse Square, for a reasonable price, including breakfast and in a friendly atmosphere, and spend what you save on the multiple attractions of Amsterdam. Dam Square, Red Light District and Leidse Square are all within 20 minutes by foot. Hotel Rooms: 16 Most recent booking for this hotel was yesterday at 08:03 from Poland.
General24-Hour Front Desk, Non-Smoking Rooms, Express Check-In/Check-Out, Safe, Heating, Baggage Storage, All Spaces Non-Smoking (Public and Private) ServicesAirport Shuttle, Bicycle Rental, Tour Desk, Fax/Photocopying
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Total Hotel Score:6.1
Based on 85 reviews Guest reviews are written by our customers after their stay at Hotel Crystal. |
Score breakdown
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Fernanda
Family with older children
Dublin,
Ireland
May 9, 2012
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One of the 4 beds in the bedroom was comfortable. Only one. Almost everything. The stairs were so narrow that my father and my aunt almost had an accident going up and down. The beds were put all together as one and 3 of them were so loose that I fell on the floor when trying to sit. The tv has no remote control and when we asked in the reception, they said it was in the room. The lamp by the bed doesn´t work. The toilet smells so bad that the door had to stay closed and we had to open it 10 minutes before going in to freshen the air. They charge for use of the safebox and have a huge sign on the wall saying that they are not responsible for anything left outside of the safebox. The only service they offer is someone to fix the beds in the morning. They take your towels and if you need a new one, you have to go down the stairs, and ask for more... That, after a day out walking, is ridiculous. We asked to change to a lower floor on the second day, where they had a triple room available and they said we would have to pay for another reservation!!!! The room remained vacant for the rest of our stay, I took pictures fo the room being cleaned! Internet doesn´t work in the rooms and you have to pay if you want to use the only computer they have in the dining area. It´s not so well located, it´s a bit out of the way. The girl in the reception seems to be in another world and doesn´t know the answer for any questions that you may have. No restaurants or markets around... One good thing? The sheets seemed to be clean. Oh, and they charge a deposit of 10 euros for the use of a cheap hairdryer.
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2.9 |
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Kate
Solo traveler
Birmingham,
United Kingdom
April 17, 2012
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Friendly staff, clean and warm room. The staircase! - and not that the stair carpet needs replacing (although it does); what I didn't like is that the staircase is extremely steep and the stairs very narrow, really quite dangerous when you have a suitcase or bags to carry.
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7.5 |
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Omri
Solo traveler
Tel-aviv,
Israel
January 30, 2012
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Very nice hotel. A fair price for a single traveler in a single room. Not to far from nowhere, didn't used the public transportation even once (althoght I usually don't when i'm in the dam)
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7.9 |
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Ainars
Group of friends
Bradford,
United Kingdom
December 29, 2011
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Location. Owners of the hotel must get rid of the staff and invest in new carpets, furniture and extra cleaners!
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4.6 |
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Seamus
Solo traveler
galway,
Ireland
August 25, 2011
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i enjoyed my stay at hotel crystal and would stay again nice and close to all shopping streets.
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7.9 |
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Margaret
Solo traveler
York,
United Kingdom
June 21, 2011
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Fantastic location in a very attractive street and within 2 minutes walk of the airport bus. Twenty four hour reception. Excellent value for money. Basic but very comfortable. Very roomy shower room. Very cramped toilet but I can understand the difficulties of adapting older properties. Refurbishment badly needed for the worn and stained stair and 2nd floor landing carpet.Balustrade (a lovely original feature)needs revarnishing too. The reception and breakfast areas are very neat and clean but the stairs and landing let down the overall appearance.
1 out of 1 people found this review helpful, did you?
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8.3 |
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Ashley
Group of friends
Liverpool,
United Kingdom
June 16, 2011
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The gentlemen at the front desk was brilliant, check in time was for 2pm but due to our flight we arrived at te hotel at 9.30 am we were very tired and wanted to freshen up so he Switched our room so we could check in there and then. All of the staff couldn't do enough for you they were very helpful. With it bein very cheap we didn't expect much but our triple room was immaculate with our own bathroom and a tv in the room. All 3 of us were thoroughly pleasenty surprised with the hotel.
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9.2 |
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John
Group of friends
Vancouver, British Columbia,
Canada
May 29, 2011
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The breakfast was very good. The beds way too small and the stairs so narrow. Would have been nice if the staff would have offered to help us up those tiny stairs with our suitcases.
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5.4 |
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Antonios
Solo traveler
PIRAEUS,
Greece
May 8, 2011
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The reception was helpful. Hot water at the shower always.. The stairs, the toilet
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7.9 |
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Abigail
Group of friends
Rainham,
United Kingdom
April 26, 2011
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Enjoyed my stay at the hotel long with my two sisters. The single beds in our triple room were really confortable. The hotel was clean, quiet, and the breakfast buffet far exceeded our expectations for a budget hotel. The staff were really helpful with directions and recommendations. The location was very good so we were able to walk everywhere, and didn't need to take a train/tram at all for the whole 4 days (other than to and from the airport). Would definitately recommend!
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8.8 |
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Igor
Solo traveler
Moscow,
Russia
April 22, 2011
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breakfast irresponsible personnel
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4.6 |
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Tamás
Young couple
Budapest,
Hungary
March 29, 2012
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Háromágyas szobát foglaltunk, ami tényleg tágas, rendelkezik nagy szekrénnyel és székekkel is. A fürdőszoba kicsi, de a célnak megfelel. Az ágymatrac nagyon puha, ennek ellenére jól lehet aludni rajta. Ingyenes a wifi, de kérni kell hozzá kódot a recepciónál. Borzasztóan szűk és meredek a lépcső, nehéz felvonszolni rajta a bőröndöket. Az erkélyajtót nem lehet kinyitni este tíz után (nem tudom, hogy nyáron is így van-e), hiába van erkély, dohányozni csak az utcán lehet. (Számomra ez inkább pozitív)
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6.7 |
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Sandra
Young couple
Alcobendas,
Spain
January 24, 2012
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Es un hotel de facil acceso al centro de la ciudad. Desde amsterdam central son 10 min en tranvia, la linea 1 te deja super cerca. El desayuno...bastante pobre, queso, jamon, pavo, tostadas y cafe amargo. La habitacion con baño para tres q cogimos, muy bien, el baño...llevar chanclas para ducharse, no muy limpio, y no hacen las habitaciones el servicio pero vamos, para pasar un finde...recomendable. La limpieza de los baños, las escaleras, mucho cuidado, son muy empinadas...y escalones muy estrechos!!
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7.5 |
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Diego
Young couple
Cordoba,
Argentina
January 11, 2012
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Buen precio, Personal antipatico, salvo el chico que trabaja a la noche que es muy amable. Habitacion muy muy chica, no muy buena limpieza.
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4.6 |
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Alessio
Group of friends
Oristano,
Italy
January 5, 2012
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Le scale sono vertiginosamente strette e manca l'ascensore se fate serate di baldoria, dove tornate a pezzi non è l'hotel che fa per voi.
1 out of 1 people found this review helpful, did you?
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4.2 |
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Sigi
Family with young children
Hamme,
Belgium
January 5, 2012
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Het enige positieve aan het hotel waren de bedden. Alles in de kamer was vies en vuil. Voor 570 euro betaald hebben voor 2 nachten op een triple kamer is dit een echte schande!
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3.3 |
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Siu
Solo traveler
barcelona,
Spain
December 28, 2011
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No me gustaba los servicos. Muy mal. Las personas atitude eran muy mal.
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3.8 |
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Joel
Solo traveler
PARIS,
France
December 20, 2011
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Un hotel tres modeste mais suffisant pour un week end avec un bon rapport qualité/prix,et l' hotel est central, bien situé . Pour ceux qui cherchent à rester en chambre pour le conford : cet hotel n' est pas pour vous. J' ai eu la bonne surprise que ma chambre "simple avec toilette et douche commune" se transforme en une chambre triple et salle de bain privée pour le même prix. Internet gratuit,et, petit déj inclus. Je conseille cet hotel pour ceux qui cherchent à passer un séjour à moindre prix.
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8.8 |
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Xabier
Solo traveler
pamplona,
Spain
December 13, 2011
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No mucho la verdad
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3.8 |
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Tomasz
Family with young children
Radom,
Poland
November 7, 2011
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Dobre śniadanie i niezła obsługa. Dużo kart rabatowych do muzeów pozwalających zaoszczędzić do 20% na biletach i wejściówkach. Minusy: 1. Bardzo drogi parking na ulicy. 2. Schody jak drabina i brak windy - na pewno nie dla osób starszych i z małymi dziećmi. 3. Kiepska łazienka.
0 out of 1 people found this review helpful, did you?
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6.7 |
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Nicklas
Family with young children
Örebro,
Sweden
November 7, 2011
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Hotellet är en katastrof som ni borde plocka bort från ert utbud. Personalen hade ingen service eller engagemang. Rummet var möjligt, sängarna trasiga, färgen på väggarna flagig. Vi fick inte checka in förrän kl 15 fast 14 är utlovat enligt booking.com o handdukarna fick vi inte förrän kl 20 för de låg I tvätten. I denna misär har vi bott med våra två barn på 6 och 10 år. Om inte rummet varit förbetalt hade vi bytt hotell direkt. Frukosten bestod endast av rostbröd o dryck.
1 out of 1 people found this review helpful, did you?
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2.9 |
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Petra
Group of friends
Essen,
Belgium
November 7, 2011
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De bediening, de properheid van de kamer, het ontbijt Het wc was een beetje klein en de isolatie kan beter.
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8.8 |
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Anastasia
Group of friends
Saint-Petersburg,
Russia
November 7, 2011
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Отличное месторасположение отеля!!! Находиться практически в центре города, но на тихой улице. Цена/качество - полностью соответствуют.
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7.5 |
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Thierry
Group of friends
toulon,
France
October 26, 2011
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La situation géographique dans la ville, personnel agréable. - Chambre vieille et exigüe - propreté moyenne
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5 |
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Ayrton
Mature couple
Sao Paulo,
Brazil
October 20, 2011
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Localização boa Não havia informação no site que o hotel não tinha elevador; colocaram -nos no 3º andar e tivemos que carregar as malas sem ajuda por uma escada precária; 4 camas de solteiro juntadas sem acesso .o hotel mais parece um hostel. Ruim demais
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4.2 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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