Eden Hotel Amsterdam

駅から１０分では着かない。

最初に案内された部屋はホテルより別棟の棟で安いプランだからかな～と思いきやその部屋はベットもない汚い- 荒れた倉庫みたいなところ。。。すぐにフロントに行ってその旨を伝えると部屋を替えてくれましたが。。。び- っくりしました☆

観光や買い物には絶好のロケーション。スタンダードルームを予約したがアップグレードしてくれたので運河の- 見える上階の部屋にしてもらえラッキーだった。ホテルのスタッフはみな感じが良かった。室内は清潔。

洗面，トイレのスペースが狭い。そのためかタオル類は1組しかなかった。備え付けのシャンプーがなくなって- いたので不便した。

location

tea and coffee not included, staff not particularly helpful and could be quite rude. Would return only because of excellent location

Just good location.

My room was extremely small and dirty (I found a big amount of hair on the shower floor), the view was a wall and sunlight couldn´t get into the room, no bath, no minibar, very noisy, a deposit of 50 euros must be given the first day, city tax is not included in the initial price, only one lift (always occupied), staff not very friendly, poor value for money. Briefly, I don´t recommend this hotel.

They really don't have enough patients to help you, even for little things like 'can you show me where ı am on this map?' They are not hospitable or pleasant and most of room's windows are thru inner court. (No light)

very clean hotel, lots of free internet stations at the lobby, bathroom was new, spotless, great. the bed- most huge comfi bed i ever slept in, couldn't stay awake in it for more then one minute! big beautiful room. no view.

we were first ment to stay in a standard room. i just couldnt believe it- only bed, and walls. the closet couldnt open fully, it hit the bed. no place on the floor to put our luggage, or to even walk more then one step. that was terrible, no value for money. we upgraded to superior room for 25 eur a night, and u can see by the compliments it was worth it. would recommend only for the superior room and above.

The concierge guys. They were very polite and helpful.I think they deserve "a sincere thank you for their professional attitudes and service understanding".

Rooms. Hotel has a gloomy/darksome atmosphere.

Too expensive for what it is offering

location, most of the staff were extremely helpful, access to recreation was excellent

It was convenient for sight seeing and for shopping ,as it was my daughter and myself it was close to other restaurants other than the hotel one so it was easy for us to go out in the evening staff were very friendly and helpful

That there was no tea and coffee making facilities in the room , most hotels have now got this facility ,and as we were on a budget the restaurant in hotel was a little expensive for us

Hotel location was perfect. The room and hotel was cean. The breakfast buffet was nice.

Staff were not friendly except for the concierge who was very helpful. Room was only cleaned after 4 pm, which was not convinient. No kettles in the room nor a mini bar/fridge.