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Nieuwe Binnenweg 6, 3015 BA Rotterdam, Netherlands – Show map
Excellent location – rated 9/10! (score from 597 reviews)
Rated by guests after their stay at Hotel Emma.
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Hotel Emma's staff speaks: Dutch, French, English, German
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Terrace, Sun Deck
Wireless Internet Hotspot is available in all areas and is free of charge.
Internet via modem is available in public areas and is free of charge.
Private parking is available on site (reservation is not possible) and costs EUR 13 per day.
Packed Lunches, Vending Machine (drinks), Vending Machine (snacks), 24-Hour Front Desk, Baggage Storage, Lockers, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Daily Housekeeping, Meeting/Banquet Facilities, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Non-smoking Rooms, Family Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
Dutch, French, English, German
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 2 years stay free of charge when using existing beds.
All children under 2 years are charged EUR 10 per person per night in a crib.
The maximum number of cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
When booking more than 6 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 597 reviews
Value for money
Show reviews from:
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Score from 1371 reviews Good
In the Oude Haven (Old Port) Rotterdam, the brand new citizenM Rotterdam is a stylish contemporary hotel which is right in the center with views of the city.
Score from 3819 reviews Wonderful
Very good hotel, nice size room, very good breakfast, great location,ease of access. Very polite and accommodating staff.
If travelling by car, parking is extremely limited and very thight. Not recommended for mid-size car. Windows are not sound proof when staying on street side and could hear people and traffic.
Great hotel with excellent breakfast in central position and very clean and comfortable. Highly recommended and very helpful staff on reception with maps, recommendations etc.
Very helpful and friendly staff. Good location next to metro/tram stop and walking distance to Central Station. Excellent value. Many reviews have said the rooms are noisy because of trams outside: you can hear the trams but I would not describe the hotel as noisy and it would only be an issue if you need complete silence to sleep.
Breakfast could have been better - but reasonable given the cost of room.
Good location, great breakfast, helpful and friendly staff.
Very small 3-bed room.
Seriously comfortable beds, although central the room was very quiet..we overslept..
Very helpful staff, comfortable bed, very clean room well on the whole this is a very good hotel, next time if I'll visit rotterdam again I will chose this Hotel.
Excellent location, good value for money (for downtown Rotterdam). Staff was helpful. Relatively large bathroom.
Room was quite small, breakfast a bit limited.
cleanliness helpfulness and friendliness of staff superb location- Very close to station great value for money Breakfast was everything you could have wanted. Would definitely stay here again
No fuss very comfortable close to all amenities nothing was too much trouble staff very keen to help in all circumstances and were keen to make your stay a pleasure will recommend. A simple short walk from central station.
I loved the location of the hotel, it is close the the train station and the centre of the city and to the metro station. Nice staff and good breakfast, price was equal with the service.
At late at night my card not worked at the entrance, but the receptionist opened the door quickly.
location comfy bed
dry air in room bathroom light could not be switched off
Great position, clean, great breakfast, good wifi, good value for money.
Hotel was very clean, staff were extremely helpful. The girl vacuuming even stopped while I made an enquiry at the desk, rooms were spacious, spotless and comfortable. Also for a party district it was very quiet.
Staff were terrific, was great value for money, and staff we amazing at suggesting what to see and do. We were very pleased!
a small bit noisy, though not really a problem if you keep windows closed.
Friendly staff, clean rooms, good breakfast (yoghurt, hagelslag, bread and croissants, ...) ... so dutch and i like it.
Only one curtain ... so dutch. Or you close the curtains and have a totaly dark room or everyone sees you on the street.
Great location. Good clean room. Friendly staff. Great value!
Room on booking.com said 'soundproofing' but it was not quite the case, though I did not mind :)
Good breakfast, nice personnel
The mattress was pretty much worn (it sagged in the middle)
Location Bed Wifi
Beakfast Lights in the bathroom
The hotel is situated in the center of Rotterdam, close to a Metro Station. The hotel has a calm atmosphere. Breakfast is good.
Central location close to interesting museums and stff was very friendly. Good parking possibility in the hotel garden. We would like to return.
Breakfast times varied and relaxed informal approach Rooms clean and well presented Staff very friendly and professional
breakfast, cleanness, stuff
noise on the street and warm rooms without an opportunity to open a window completely
1. WiFi Internet. This is terrible on novadays. It worked just sometimes. Although I relayed on it so much, when booked the hotel. So, you actually looks like a connected to wifi, but the internet is not working. If connected, the connection dissappears periodically. On my call to the reception I was say the following: "Yes we still need to change our internet infra." 2. Lamps above your bad. If you like to sit in bad for reading, for example - it's not the case you can do it. And be careful when you wake up - you can hit your head. :( 3. Breakfast. Very and very basic. At least it doesn't cost those 18 euros they are asking for it, if you buy it separatelly.
good selection at self service breakfast
Excellent location downtown Rotterdam, good breakfast, staff was very helpful, maps of city attractions provided in the room
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