Amrâth Grand Hotel de l’Empereur

This reviewer provided a score but did not have any comments

Close to center of Maastricht,NL

Room needs renovation.

it was in a really convenient location close to the train station and not more than 15 minutes walk to the city center.

i think it need some redecoration. apart from the bathroom the furnitures in my room seemed to be old.

Very spacious, nice and clean room.

Wireless internet was not included and the price for it high (17 EUR for 24 h)

Central location, coveient for exploring Maastricht, across street was train station and bus station

Convenient being across the road from the Central station

Front Desk staff not that helpful. Would lower there heads and look busy as you approached. Tourist information facilities poor for non Dutch speakers! Internet expensive.

Your staff was very friendly and helpful.

The top bed covers were not clean and there were old dusty booklet in the bed side table.

Breakfast buffet.

Yes. I was stranded in the airport because of aircraft maintenance problems so I checked in a day late. I called the hotel to inform them, but they insisted on charging for the entire stay even though I had no control over my arrival or prior knowledge to adjust the reservation in advance.

Reception helpful. Good secure parking. Room comfortable.

Bathroom poor standard. Drains under sink need cleaning. Shower rail falling apart. Tiles at side of bath grout dirty, need replacing. Not up to 4* standard. Not central to town.

Very central location: right across the central station! Clean, spacious rooms. Helpful staff. Good breakfast. Nice comfortable experience overall.

location,clean room

Very stylish hotel. I stayed in the new wing and my room was very clean and comfortable