Hotel Hermitage Amsterdam

The staff was friendly and courteous. The breakfast was diverse and adequate. The location was convenient.

The man that works at reception is very very helpful!

The personal of the hotel was very helpful...great location

I showed up at the hotel early morning the day of my stay. Needless to say, the room was not ready for us. But the hotel staff offered to take my bag and store it for us until our room was cleaned and gave us a map of the city centre and gave us many suggestions on what to do.

As I have seen in previous reviews of this hotel. The stairs are not the easiest to get up and down and the rooms are very small but I would still stay here again.

Clean, pleasant, comfortable, nice staff, close to food and shopping and attractions.

The bed was a little hard as most european hotels are.

it was a great holiday. Friendly stuff, always willing to help. Great breakfast for the price. So clean and the cleaners cleaned my room everyday. Location was perfect, everywhere was in a walking distance. Quiet neighbourhood. Sweet cat. Lovely people. You get much more than 2 star hotel. Great design hotel. I will definetely go stay there again.

Very clean hotel, you could tell that it was renovated recently. Typical huge Dutch windows. Location - quiet street and neighborhood.

Room was very small, there was no table, so I had to keep my stuff on floor.

This hotel was excellent! I had read so many bad reviews i was nervous about staying there but it turned out to be amazing! The hotel is completly renovated with a tasteful decor. Large rooms. Lovely staff. GREAT location. Very clean. I would stay here again for sure!

No lift but there are only 4 or 5 floors. The restaurant only served breakfast but there was restaurants very close by. No bar at the hotel but also there was a bar just around the corner.

Quaint and casual atmosphere, staff included - not like staying at the Marriott so don't expect that. Great value, close to all the action but quiet. Stayed in a garden facing twin room, woke up to birds every morning, very lovely considering it's right in the city. Room was small but large enough. Clean (2 girls cleaned our room every day), windows in the bathroom (bonus).

Small reception area, hard to navigate with baggage (for those who don't backpack). No indicators in bathroom that you need to throw towels on the floor if you want them changed, and no one informed us that there was cleaning service every day - would have been nice to know to put some personal items away. No hairdryer :(

The staff was nice and friendly, whatever I needed was provided, the room sqeaky clean, water in the shower was hot (Thumbs up!) and steep stairs have to be expected in a Grachtenhaus. The flaw was that I had to pay cash because they wouldn't accept my Credit Card.

The architect who designed the bathroom of my small double room must have been from university the week before - there's only about 15 to 20 cm between toilet and wall. The shower is behind this gap and gives no reason to complaints. The bed might be a challenge if used by two normal weight people.

Beutifull design Hotel!Good breakfast!Good prices!

The hotel has just been refurbished. It is a small hotel in a quiet canal street very close to Waterlooplein and the Metro. Just 10 mins walking to the center of Amsterdam. The Staff was quite helpfull when we asked to change rooms.

The twin rooms are tiny on the 5th floor. The ground floor rooms are very noisy since they are situated next to the reception and close to the restaurant.

Very close to downtown. Quite place.

Room too little, 4 floors without elevator. Smelly toilet. No services in the room (no tv, no fridge, no telephone).